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Homewood Suites by Hilton Chesapeake-Greenbrier
Ranked #13 of 42 Hotels in Chesapeake
New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Would stay again”
Reviewed August 15, 2011

Stayed in a suite next to the elevator. Was concerned about noise but was never a problem. Nice big bedroom, extra large bath, reasonable comfortable convertible couch. Would have given a "5" except for the cooking smell in the room; maybe we were above the breakfast prep area; not sure. Convenient, modern, clean place. We would definitely stay again.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mineolakid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review, August 22, 2011
Thank you for your kind words and we hope that you do stay with us again. I appreciate you taking the time to review our hotel as we take the feedback very seriously in hopes to improve on our services and product. Please let me know if there is anything we could have done to exceed your expectations, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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337 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Ontario
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 15, 2011

We travelled as 4 adults and 1 child and we were thrilled to find this Homewood Suites as it offers 2 bedroom suites. Great value. Hotel is located near a large mall and stores, including Target and a grocery store, great to fill up the fridge in the room.

This is a older Homewood Suites. You can see some wear and tear although nothing major.

Breakfast was included, which had good varity for all of us and was good. Only comment was that there was not a lot of fresh fruit. We stocked up at the grocery store. Weekdays, "light" evening meals are also included, which we sufficient and really good. We were pleasantly surprised.
On the weekend, we made ourselves some meals and were also pleased to find out that the hotel has a patio with a BBQ that guests can borrow. We had the chance to grill and sit outside.

We had a couple of minor negatives.
1. The 2 bedroom suite has the same size kitchen table as smaller suites and we had only 2 dining chairs. We requested a 3rd chair (could not fit more) and we had to ask a few times and took 2 days.
We also had only 4 place sets. We asked for a 5th as well, did not get that and didn't bother to ask again as we ended up eating downstairs or outside most of the time.

2. Rooms were clean but we did not find the cleaning staff did a very thorough job. We arrived to dirty dishes in the dishwasher - looked like someone put the cleaning setting on high / sterilize but did not bother to remove food of the plates first, just stuck there. We also had to ask for additional bathroom tissue as they were not leaving a backup roll when cleaning up. Cleaning was done but superficially.

We stay at Homewood Suites regularly as a family and would stay here again.

Room Tip: Look for 2-bedroom suites if travelling with larger group
See more room tips
  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sdelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review, August 22, 2011
Your feedback is greatly appreciated and I am thrilled that your experience with our Homewood Suites was worth a tripadvisor review. I do apologize for the delay in response to your needs. Asking for an additional chair or place setting should not have been a two day turnaround and with your feedback we will improve our operations. I look forward to your future stays with us and hope your next review showcases our improvements, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
118 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 14, 2011

I stay here frequently for business and enjoy this hotel because I receive free admission to the local gym as a guest of the hotel. The hotel has free parking and I find it to be a safe area for a female traveling alone for business. There are lots of great places to eat since you're close to a mall and suburban area and away from the tunnel traffic near Norfolk. You can get to Norfolk, Virginia Beach, Portsmouth and Chesapeake all within 15 minutes. The evening meals are also like full dinners which can help with families traveling for vacation - though they are only Mon-Thurs.

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank vbmegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review, August 22, 2011
Thank you for taking the time to provide feedback about your stay; we know you have a choice when staying in Chesapeake and we appreciate your continued support and business. I am happy to hear that you utilize the free gym membership throughout your stay. Please let me know if there is anything we could have done to exceed your expectations, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 1, 2011

I'm a Hilton Honor's member so attempt to stay at their properties when possible. I thought I would throw that out there in case you want to consider it when reading my review but I tend not to be biased b/c of that.

Homewood Suites always provides nice accommodations especially with the kitchen area if you want to cook some of your own meals. Having a refrigerator available is a plus for us because we almost always carry snacks and drinks along...wine too.

The staff was very friendly and professional. After check in we went back down to the lobby and the front desk clerk asked us if our room was to our liking. Nice touch on their part. The room was very clean and there was a letter from the hotel manager welcoming us and telling us that any problems that were brought to the attention of the front desk would be immediately taken care of. The letter confirmed that they were striving toward a 100% guarantee of a pleasant stay.

The bed was comfortable but a little softer than I care for. The pillows were foam instead of feather, another dislike but I lived with it. Free wi-fi was nice and I used it extensively. The computer/business center has two computers and a high volume printer which I couldn't use because the computers didn't have a full version of MicroSoft PowerPoint on them. (Had to find a Kinkos, which was right down the street.)

The pool was clean and the pool surroundings were well kept. Landscaping was also well maintained.

Although we didn't partake, they served a free pasta dinner the night of our arrival. The hot breakfasts we enjoyed were delicious. Everything was fresh and the staff responsible for the food service were friendly, courteous and professional.

Overall this Homewood was nice but better beds and pillow would have made it better.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bwt1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review, August 22, 2011
Thank you for taking the time to write a review we appreciate your kindness and look forward to future stays with us. I wanted you to know that per your feedback about the pillows we have purchased two types feather or form to meet the needs of our guests. Hopefully next time you will get to partake in our Evening Manager's reception.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed July 29, 2011

We stayed here for two nights on our way to the Outer Banks (July 7-8) and had a wonderful stay. We had actually never stayed at a Homewood Suites until the prior night when we stayed in one in Richmond, VA.(we normally stay at Embassy Suites) We actually had reservations for a Hampton Inn for these two nights but changed it to the Homewood Suites because we liked the one in Richmond so much. Upon arrival, we were met at the registration desk by a very friendly and pleasant young lady. We actually arrived early, but our room was ready and we got right in. The room was great with a seperate sleeping area which made it very nice for our infant to sleep away from the noise of the tv, etc. There was plenty of room. Although the furniture could use some updating, overall, no issues with the room. The kitchen area with stove and refridgerator were also a nice bonus. I can't say enough about the staff. Eveyrone that we came into contact with during our stay was super. One of the best things was the meal that they serve every evening Monday-Thursday. What a pleasant surprise. Again, Embassy Suites normall serves drinks and snacks, but this was a whole meal. We got back from sightseeing on Thursday and it was nice to sit down and eat a meal without having to try to find a restaurant. The breakfast area again, although not "made to order" like the Embassy Suites, was very good and got the day started off right.
If there is one negative thing I would have to say it's that the only pool they have is outside and there is no hot tub. The night we used the pool, there were pieces of mulch in the water and it didn't look very clean. Saying that however, I will admit that a storm went through not long before we used the pool and the wind and rain may have attributed to the "dirty" look. Overall, we had a great stay and I would not hesitate to stay here again if ever in that area.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank beachlover105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 27, 2011

We stayed for 6 nights and I could not have beed more pleased. The hotel was very accessible to the many historical sites and attractions. The room was comfortable and the wireless internet worked well- zero calls to the front desk for tech help. The staff was very friendly and attentive. Breakfast was nice- always something hot and lots of variety. The huge bonus was dinner Monday- Thursday evening- that was very nice because we had been sightseeing all day. It was great not to have to eat out again. Something that I had not seen at other hotels was an outdoor basketball court near the pool. What a great idea! You check out the balls at the front desk. They also had an area near the front desk to buy snacks, etc. As a mom traveling with several children, I found the Homewood Suites Chesapeake to be just perfect!!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank casadecobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birch Run, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 27, 2011

I had to bring my family to Chesapeake for a funeral and they went above and beyond to make sure we had everything and anything we needed. It was a very difficult time for my family but it made our nights alot easier knowing that the hotel staff was there to help us. Directions, food and even a sympathy card. Thank you for your kindness it made a difference to us.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JsnMorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review, July 1, 2011
Thank you for taking the time to review our hotel and staff! Please accept our sincere condolences. We hope your future return to the Chesapeake/Greenbrier area brings you here under different circunstances. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Chesapeake-Greenbrier

Property: Homewood Suites by Hilton Chesapeake-Greenbrier
Address: 1569 Crossways Blvd, Chesapeake, VA 23320-8932
Phone Number:
Location: United States > Virginia > Chesapeake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Chesapeake
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Chesapeake-Greenbrier 3*
Number of rooms: 100
Official Description (provided by the hotel):
With easy access to the Norfolk International Airport, The Homewood Suites Chesapeake-Greenbrier is the ideal hotel in Chesapeake, VA for extended stay travel. We are close to Chesapeake attractions, such as Princess Anne Park, Hampton Roads Soccer Complex, Oceana Naval Air Station and Virginia Beach. Our hotel's all-suite accommodations feature a fully equipped kitchen, separate living and sleeping areas, complimentary internet access, a fitness center, an outdoor swimming pool and meeting facilities. Enjoy all the comforts of home in hotel living with the Homewood Suites Chesapeake-Greenbrier. ... more   less 
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Also Known As:
Homewood Suites Chesapeake - Greenbrier Hotel Chesapeake
Homewood Chesapeake
Chesapeake Homewood Suites

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