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“Excellent Hotel”

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Delta Hotels by Marriott Chesapeake
Ranked #4 of 42 Hotels in Chesapeake
Certificate of Excellence
Reviewed November 10, 2011

Stay here every time I'm in the area for work.

Positives:

Excellent Internet signal.
Nicely decorated rooms.
Good dining options in the hotel and nearby.
Always a fair rate.
Staff is pleasant and accommodating.

Negatives:
Rooms don't have the best of views given the location. Especially the ones that overlook the roof.

Other than that, I highly recommend this hotel.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank BZTravelerchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded December 8, 2014

Thank you for sharing your experience at the Marriott Chesapeake.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Marriott Chesapeake and we hope you choose to stay with us again whenever your travel needs bring you back to Chesapeake.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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339 - 345 of 362 reviews

Reviewed October 31, 2011

I stayed at the Marriott Norfolk/Chesapeake on a two night business trip in October. I have stayed at this hotel several times in the past few years also. It is a nice hotel and I will stay there again. My room was clean with an extremely comfortable king size bed. The only problem I had was that my room had a musty, mildew smell to it. I let the front desk know this when I checked out so they could look into it. I don't think was the case in all the rooms because I was traveling with seveeral co-workers who said their rooms did not smell bad. My room had a king size bed, small refrigerator, desk, large chair and flat screen tv. The bathroom was updated with granite counter tops and tiled showers. The hotel has two great lounge/bar areas. It also has a restaurant, which I did not eat in on this trip. There is a workout room also. The location of the hotel is excellent with lots of restaurants and shopping nearby. I really like this hotel and would have given it 5 stars if my room had smelled better.

  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jetsettersb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded December 8, 2014

Thank you for sharing your experience at the Marriott Chesapeake.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Marriott Chesapeake and we hope you choose to stay with us again whenever your travel needs bring you back to Chesapeake.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2011

We stayed in the Marriott Norfolk this past weekend. The location is great- just a block from the Beltway along with the many food, shopping, and malls on Greenbrier Parkway. The hotel has a nice lounge located at near the lobby. It has great seating, televisions, and a Starbucks. Along the other side of the hotel is 725 Bistro Lounge/ Restaurant. The Lounge was large with great seating, nice bar, and friendly staff.

The average rating above is due to our room (being a nonsmoking hotel) smelling like smoke. Not what you'd expect for the Marriott hotel rooms. The smell brought the hotel experience to a crashing halt!

The plusses of the room where - nice large tile shower, mini fridge, & nice linens.

I will try a different hotel the next time in town!

  • Stayed: October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank TrevellingDuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded December 8, 2014

Thank you for taking the time to post your comments regarding your recent stay at the Marriott Chesapeake.

We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. I assure you that these items will be addressed. Pleasecome back to visit us soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2011

Stayed here numerous times. Hotel is newer and the service is generally good as it was this week. Internet is wireless and free for all and worked fine. The tile in the shower needs to be regrouted but other than that the stay was predictably comfortable and quiet.

Room Tip: End rooms are a bit larger.
See more room tips
  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank charli3601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded December 8, 2014

Thank you for sharing your experience at the Marriott Chesapeake.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Marriott Chesapeake and we hope you choose to stay with us again whenever your travel needs bring you back to Chesapeake.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2011

We stayed at the Marriott for a football weekend at Old Dominion. It is about 25 minutes away from ODU. The hotel is newly decorated. Rooms are comfortable and clean. Staff was very friendly and helpful. They quickly responded to a request for a roll-away and extra towels and made great suggestions for restaurants and provided excellent directions to local shops. The bartender from Kenya was great - we really enjoyed our time in the lounge with him. Room rates were very reasonable for the quality of the hotel -- I have paid more at a Courtyard or Fairfield! Beds were comfy. I would stay here again if in the area.

  • Stayed: October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank thesportsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded December 8, 2014

Thank you for sharing your experience at the Marriott Chesapeake.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Marriott Chesapeake and we hope you choose to stay with us again whenever your travel needs bring you back to Chesapeake.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2011

One of the best Marriott in chesapeak. The food is really good. I never try the pool yet but I will looking forward to it next time.

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Smith_Sandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded December 8, 2014

Thank you for sharing your experience at the Marriott Chesapeake.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Marriott Chesapeake and we hope you choose to stay with us again whenever your travel needs bring you back to Chesapeake.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2011

This hotel was kind enough to accomadate us when we were stranded due to the hurricane(after another hotel would not allow us to stay longer when our flight was cancelled). The place was nice and clean and the room was of the JW standard that I am used to.
I was disappointed that the lunch buffet was below standard and the glasses were not smelling too good and several were rough to the touch. Please dont allow servers to wear dirty casts on their broken limbs to serve customers. All this said and done i know you guys were operating under the constraints of the hurricane. Thanks for making our stay comortablte

  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Maura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded December 8, 2014

Thank you for taking the time to post your comments regarding your recent stay at the Marriott Chesapeake.

We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. I assure you that these items will be addressed. Pleasecome back to visit us soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Hotels by Marriott Chesapeake

Address: 725 Woodlake Drive, exit 289A off I-64, Chesapeake, VA 23320-8909
Phone Number:
Location: United States > Virginia > Chesapeake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Chesapeake
#7 Business Hotel in Chesapeake
Price Range: $86 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Delta Hotels by Marriott Chesapeake 3.5*
Number of rooms: 226
Official Description (provided by the hotel):
Offering the perfect blend of comfort, style, and affordability, the Delta Hotel Chesapeake is the only full-service hotel in Chesapeake. Ideally located in the upscale Greenbrier neighborhood with easy access to shopping, restaurants and entertainment our hotel is within walking distance to the Chesapeake Conference Center, and just minutes from Norfolk, Virginia Beach, and Suffolk. We’re also near the Portsmouth Naval Shipyard, Raytheon, and Mitsubishi, as well as attractions like Chilled Ponds and Farm Bureau Live. At our Chesapeake hotel, you’ll enjoy your choice of guest rooms, studio suites, or one-bedroom suites; each features free WiFi, mini-refrigerator, plush bedding, and flat-panel TVs. Enjoy on-site Starbucks coffee or a cocktail in the 725 Bistro Lounge. Unwind in our indoor pool and fitness room. When planning your next event, the Delta Hotel Chesapeake’s banquet Space can effortlessly accommodate your function . ... more   less 
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Also Known As:
Marriott Norfolk Chesapeake Hotel Chesapeake

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