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Comfort Suites
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Reviews (263)
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All reviewschoice hotelsfront deskwafflesthe shower water pressuresmall refrigeratorwalk in showerroom was largehousekeeping staffthe breakfast areamovie theaterenjoyable staywould highly recommend this hotelvirginia beachcoffee potfree breakfaststayed nightsgreat place to stay
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214 - 219 of 263 reviews
Reviewed September 19, 2012

i am a truck driver that travels in the hampton roads area of va often.after staying at several different hotels i have found a place to be at ease when away from home.there is a very relaxed attentive atmosphere here and i plan to return whenever i am in the area.

Room Tip: all rooms are supplied the same.the single king bed for 1 or 2 is great.if you have the need for more a room with twin queens is available.
  • Stayed: August 2012, traveled on business
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Thank dale g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen V, General Manager at Comfort Suites, responded to this reviewResponded September 21, 2012

Thank you so much for choosing to stay with us during your visits to the Hampton roads area. We are very pleased that you are comfortable and relaxed when you stay with us. Hope to see you again soon.

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Reviewed September 7, 2012

Needed time away and a perfect hotel close to home. We found it! Everyone we meet was very nice and helpful. The desk went out of their way to give us directions and dinner ideas. They had large clean rooms with plenty of space to move around.. Love the new carpet and wallpaper can't wait to see what they do next. ps.. the outdoor pool was a plus...

  • Stayed: August 2012, traveled with friends
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1  Thank Catherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen V, General Manager at Comfort Suites, responded to this reviewResponded September 11, 2012

Kay, we are very pleased to hear that you enjoyed your recent stay with us. I will share your kind words with the staff and encourage them to keep up the great work! We will be continuing our renovations this fall in our guest suites, we hope you come back and see our progress. Thank you again.

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Reviewed September 2, 2012

Check in was fast and friendly. Room was large and clean, with microwave and mini-fridge with separate freezer space. Flat screen with lots of channels (no pay-per-view which I never use anyway), cold A/C without any annoying rattles (LOVE IT!), free wireless internet was very fast, desk with lots of outlets and also USB ports for charging phones etc. Soundproofing seems to be good between rooms as I didn't hear anything and slept great. I didn't use the outdoor pool but it looked nice and clean. Breakfast was very good - I had eggs, bacon, pastry, a cinnamon donut, and a yogurt. The hotel is very close to lots of restaurants and retail which is very convenient. I got an excellent price on one of the opaque booking sites.

  • Stayed: September 2012, traveled solo
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2  Thank EastCoastToAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen V, General Manager at Comfort Suites, responded to this reviewResponded September 4, 2012

Thanks for staying with us during your recent visit to Chesapeake. We strive to ensure that all of our guests have an outstanding stay and we’re pleased to hear that you had a wonderful time with us. We know that many people read reviews and take a cue from guests like you and cannot thank you enough for taking the time out to post your feedback. We hope you come to visit us the next time you come to the area.
Sincerely,
Karen Vick
General Manager

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Reviewed August 23, 2012

Stayed here on a busy Thursday night in high summer. The place was packed with vacation travellers and was under renovation/redecoration during our stay, something they neglected to mention when we made our reservation. An apology at check in would have been nice, but it never happened. Rooms were ok, a little dreary and faded, but clean. Breakfast was basic, but adequate. Overall, it was okay, basic, average, but a little overpriced.

THe hotel is well located, close to highway with several restaurants near by.

Room Tip: make sure you clarify where/what renovations are happening when you book. Might be a good idea to stay elsewhere until they are finished.
  • Stayed: June 2012, traveled with family
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Thank michael n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen V, General Manager at Comfort Suites, responded to this reviewResponded August 24, 2012

Michael N,
Thank you for taking the time to write a review about our hotel. I know many people read reviews and take a cue from guests like you. I am sorry you had an overall okay experience with our hotel. We take pride in having the cleanest rooms in the area, we think we’re in a great location – and our guests love our proximity to the Ocean front and Outer Banks. My apologizes to you and your family for the front desk not mentioning we were in the process of re- wallpaper the hallways and laying new carpet down. We tried to make every effort to inform our guest of the redecorating of our hotel. We will be continuing or redecorating/renovations into the fall with redoing our guest rooms to have a more modern feel. I hope the next time you are in Chesapeake you will give usanother shot. We’re eager to show you our hospitality.

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Reviewed August 20, 2012

Big thanks to Karen Vick and her great staff for the wonderful customer service. I have crews working in that area and Karen was great helping me get the guys rooms - many times at short notice!!! I know the guys appreciate the clean rooms and friendly staff as well. Keeping my guys happy makes me happy! So thanks again Karen and staff! We will definitely stay at this property again if we have work in that area!! (:

  • Stayed: June 2012, traveled on business
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Thank Holly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen V, General Manager at Comfort Suites, responded to this reviewResponded August 24, 2012

Holly,
Thank you for taking the time out of your busy schedule to post a comment on here. We loved having the guys here and can’t wait till the next time they are in the Chesapeake area. Thank you again for the kind words I will defiantly pass them on to the staff.
All my best,
Karen

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