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“Nice place to stay”
Review of Comfort Suites

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Comfort Suites
Ranked #9 of 42 Hotels in Chesapeake
Certificate of Excellence
Mexico, New York
1 review
“Nice place to stay”
Reviewed April 23, 2011

Was a really nice place, but the breakfast wasn't open very long, and if you came within the last half hour of the time, most of the food was gone. When we went earlier, there were so many people there, that there was nowhere to sit or eat. Also, the description of the hotel on the website mentioned passes to a Bally's fitness center, but when I asked about them, they said there was no such thing. "This Chesapeake, VA hotel offers many amenities and features, including free coffee, free weekday newspaper, free local calls and free continental breakfast featuring fresh fruit, waffles and daily hot items. Guests are invited to take advantage of the seasonal outdoor pool, exercise room, sauna and hot tub, and this Virginia hotel provides free passes to Bally's Total Fitness Center, which is located within one mile."

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisaellen27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
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    21
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Any
English first
Wilmington, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 16, 2011

This hotel was great for the price.
There was a party in the room next to us till late at night, and we couldnt sleep. That is not the fault of the hotel at all! They cant predict who is staying and doing what in their rooms. But when we called front desk, immediately she called the room. They continued, so we called front desk again.. this time she was more stern and the noisy group left the room.
We both appreciated the immediate response to our concern

In the morning we were late for going to our photo shoot. and my fiance left his bathroom kit on the sofa. They returned it by mail to us. Intererstingly his camera was also in the pouch!!!! and nothing was touched! theres honesty for you

I would stay here again!!!!!

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank twinklelina78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2011

Clean, comfortable hotel with easy access to the highway and area businesses.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roadwarrior87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaptT820
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 30, 2011

The service staff at the hotel are very friendly and seem to enjoy their work. The rooms could use some updating such as LCD tvs instead of tube and a real sized microwave would be nice. The room appearance including the linens and carpet were very nice. The location is ideal for someone staying a long time as there are restaurants (mostly chain) everywhere around here and very easy access to the highway. The breakfast is your typical Comfort Inn breakfast of mixed hot and cold foods, I always wish they had more fresh fruit for the breakfasts.
I liked the location and the rate the best which is usually what I look for when travelling. I disliked the fact that the hotel room doors are very loud at all hours when they are shut (sound like they are being slammed).

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CaptT820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TX
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 7, 2010

Camera & Camcorder taken from room. Son called a spoke with Jennifer several times and she told him, to call back AFTER maids made their rounds to see if it was turned in? What? Why allow others to have access to camera/camcorder instead of going to room and securing items? Well, no surprise, AFTER maids cleaned, no camera/camcorder could be found. I called to follow up and spoke with Jennifer. She finally went to room to check, but maids had already cleaned. Did I mention Jennifer also looked in the WRONG room? Don't they have records to see who just checked out a few hours ago? Then Jennifer said another family was already occupying our room. Asked her to checked the correct room and she claims it is no longer there, and that room is still "empty". I don't know which lie to believe!!! Asked for maids name and she refused to give it. Still have not heard from Manager who I initially requested to speak with. Negligent at best--or do they routinely cover up for "taken" items by their staff?

Stayed August 2010, traveled with family
Helpful?
2 Thank InTheBizLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesGM85, General Manager at Comfort Suites, responded to this review, January 27, 2011
Dear InTheBizLA,
As a guest & having that kind of experience, I would be furious as well. I'm sorry that you never heard from anyone at the hotel. We are under new management from the GM down & the persons you mentioned are no longer employed here. I apologize that you were given a run around, & that your items came up missing, but I hope the fact that the aforementioned associates are no longer here is some consolation. Please feel free to contact me.
Sincerely,
General Manager
Comfort Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 5, 2010

The Comfort Suites in Chesapeake was not bad at all... Excellent location to get back and forth into Norfolk. There were restaurants, movies and shopping all nearby. We were happy with our stay, but the fitness room needs at least one strength/weight machine.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAD68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VA
Level Contributor
168 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 21, 2010

The Comfort Suites is managed by a company that manages a number of the hotels on Crossway Blvd. Each of them is OK but could use some more training of employees. Hotels in Chesapeake are not cheap. Lower prices can often be found in Virignia Beach. However, this is a decent property with good size rooms. It is usually a few dollars cheaper than other hotels in this immediate vicinity.

  • Stayed April 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScotVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 1550 Crossways Blvd, Chesapeake, VA 23320-2841
Phone Number:
Location: United States > Virginia > Chesapeake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Chesapeake
#5 Romantic Hotel in Chesapeake
#9 Family Hotel in Chesapeake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 124
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Also Known As:
Comfort Hotel Chesapeake
Comfort Suites Chesapeake
Chesapeake Comfort Suites

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