My family and I stayed here for a couple of days to go to a cousins wedding in Virginia Beach. I will say that I was very satisfied with my stay. I initially called a day before to have some questions answered and they were all answered by Corey( sorry if I have the name spelled wrong). He was educated about hotel policies and an upbeat personality. This really set the stage for me looking forward to staying and having a good experience. I then checked in with no problem and was greeted by the receptionist who was impressive and inviting. One of the highlights of our stay was however a employee named Tony Wood who came to fix my husband and my phone which would not allow us to call out. He came in less than 5 minutes, fixed the phone and genuinely spoke to us in a down to earth and inviting way. he took time to get to know us and invested his time in us as guests. I really HOPE that he gets acknowledged for his service as he went above and beyond in his communication with us and service....overall it was the staff that made this place a five star in my book thought the hotel does have everything one would need....The breakfast was amazing including the staff (one breakfast staff even carried my orange juice outside to my table when my hands were full- how awesome is that?!!). The negatives ( which are minor) but may be helpful to someone is that there was a lot of dirt/ grout in my shower which could have easily scrapped out with bleach and the bathroom did not have an exhaust.... I hope this was helpful to someone and I do want to lastly say that even the housekeepers spoke and asked us whether everything was to our liking!!!The staff is awesome there. Although my husband and I love our Staybridge Suites we will definitely keep this on our list when in the area!
- Official Description (provided by the hotel):
- Springhill Suites Chesapeake Greenbrier is your all suite hotel eqipped with kitchenettes and complimentary wireless internet. Need a ride to the airport? We offer shuttle service to and from the airport. We are your hotel with friendly service for your business needs, social functions and family vacations in Hampton Roads. ... more less
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- Also Known As:
- Springhill Suites Chesapeake Greenbrier Hotel Chesapeake