My boyfriend and I stopped in last Friday for dinner. Though there were a million empty tables, it took a good 10 minutes to be seated. Once we were seated, it took another 15 minutes before our waiter even acknowledged us. When he came to get our drink order, we told him we were also ready to order (as we had waited so long). He told us very curtly that he was going to go take someone elses order first!
When the food finally came (and it took a long time), my hangar steak tasted like it has been sitting under a lamp for awhile. It was rather bland as well. My boyfriend's food (the chicken) was boring and uninspired. I suck at cooking but could have very easily prepared the dish he had in front of him.
During the time that we ate our entrees, our waiter never came back to check on us at all. We left a 10% tip (normally we are generous tippers as we both waited tables and understand how difficult it is) because there was just no excuse for the poor service. The place was NOT busy and empty tables were everywhere. I will never go back. Unfortunately, I am starting to realize that many of the restaurants along the Downtown Mall make a living off of their location and not service or quality of food. Avoid this place.
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