We have eaten here with friends 4 times before the theater at Ix, a 5 minute walk away, because it's the only convenient decent restaurant. The quality of the food is generally excellent - if you can get it. We have always allowed 1.5 hrs for dinner. Once no food came at all and we left without eating. Most recently after telling the waiter many times about our schedule, he bought us our entrees 15 minutes before the curtain dropped, but then he forgot to return with our credit cards and by the time we got them we missed the beginning of the play. Both times only 3 tables in the restaurant were occupied. And the waiter doesn't seem to care in the least about the problem - he just says it's the chef and he has no control. The other 2 times were OK. What a shame to ruin a potentially fine dining experience in an attractive venue by treating customers so badly.
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