Visited Brenda's recently one Sunday after church. The restaurant was less than half full and it took 30 minutes (no kidding!) for us to receive our meal. We would not usually wait this long for food, but there was a Sunday paper in the booth and we really wanted to try Brenda's because it was highly rated on the "I Love Charlottesville" web site. When the food arrived it was very good, but during the meal our server was nowhere to be found. We flagged down another server to get refills on our coffee. I had ordered French fries and asked that they be brought ahead of the meal, as an appetizer. They never came, but were written down on the server's ticket when we received the check. The server never apologized for our wait.
Since the food was so good, we decided to give Brenda's a second chance a few weeks later, just in case our poor service was a one-time fluke. Same story the second time. This restaurant has been here for quite some time, so I guess the regular clientele just plans ahead and is accustomed to the slow service.