During the course of my weekend stay, I was transferred to three rooms, all of which were covered in hair (in the towels, on the linens, and on the floors/counters). When I brought this to the attention of the front desk representative, she told me I could come pick up some clean towels and linens to change the sheets myself. It took speaking with her supervisor (who - for the record - was insanely apologetic and truly attempted to accommodate me in every way possible) to be placed in another room....which still had hair on the bed sheets. I have to stress that the office manager was incredibly professional and did her best to keep me happy. However, her best efforts cannot overcome the fact that the place is filthy and the staff is sub par. I won't bother describing the cleaning staff, but let's just say they were incredibly unprofessional and borderline harassing. FIND ANOTHER HOTEL!!
- Official Description (provided by the hotel):
- NEWLY RENOVATED "September 2014" all of our guest rooms now feature 4 Star Hotel mattress bedding, pillows and luxury linen collection that extends to our bath linen and feature new bath amenities by Bath & Body Works. Cavalier Inn is located directly on UVA Grounds one block to the Admissions Office, Alumni Hall and the UVA Bookstore. Just 3 blocks to the new Battle Building Children's Hospital, UVA Medical Center, and only 2 blocks from The Jefferson Rotunda and the UVA Chapel. Our hotel is located in the heart of Charlottesville directly on UVA Grounds and only minutes from Monticello, Miche Tavern, Ashlawn Highlands, and a short drive to James Madison’s Montpelier. The hotel offers a Complimentary Deluxe Hot Breakfast Buffet, fitness center, seasonal outdoor pool, cafe patio, and for our business guests a self-serve business center with copy, fax and printer services. Complimentary Shuttle Sunday to Thursday 8am to 5pm must be scheduled in advance. The hotel is a 100% SMOKE FREE property. Our Hotel features deluxe 2 room suites, mini suites and business class suites. Each room features a refrigerator and microwave, iron & ironing board, electronic laptop size safe, free high speed internet and Free Wi-Fi in all guest rooms along with a 37” inch flat screen TV with cable in our standard rooms and 2 flat screens in our suites. ... more less
- Reservation Options:
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- Also Known As:
- Cavalier Inn At The University Of Virginia Hotel Charlottesville
- Cavalier Hotel Charlottesville
- The Cavalier Hotel