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“Great stay and Friendly staff; very close to sporting venues” 4 of 5 bubbles
Review of Cavalier Inn at the University of Virginia

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Cavalier Inn at the University of Virginia
Ranked #27 of 35 Hotels in Charlottesvill...
Broadway, Virginia
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great stay and Friendly staff; very close to sporting venues”
4 of 5 bubbles Reviewed January 22, 2014

This is a decent budget hotel close to many of the sporting venues for the University of Virginia. It is also very close to the main campus. Just a few minutes walk to the basketball arena and probably a little less than a 15 min walk to the football stadium.

We arrived a little after Noon (which is much earlier than recommended check in times), but no clean rooms were available. We took a lovely walk through the main campus and returned sometime after 3 pm. It took a little while to find a room, as they had been full the night before and the cleaning staff had not been able to finish. But, we got our room easily enough with a little patience (far more patience than some of the folks waiting to check in for a mere 15 minutes). The staff was courteous and diligent in the face of some unwarranted ire from a couple that had just arrived.

The room (King bed) was small, but contained a chair, desk, flat screen TV, microwave/fridge, and the bed. The room was a bit hot, despite it being midwinter and the AC was difficult to work with and not terribly effective. The microwave/fridge didn't get all that cold, but did the job. I also had trouble with the TV remote, but since I wasn't terribly interested in it I did not pursue what was likely just a battery issue. Aside from those minor complaints the room was clean.

The breakfast was expansive with eggs, sausage, biscuits, gravy, fruit and cottage cheese, waffle makers, cereal and a variety of pastries. A really nice spread for a relatively budget conscious hotel choice.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dbaicy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CavalierInn, Manager at Cavalier Inn at the University of Virginia, responded to this review, January 25, 2014
Hello Broadway Virginia

Thank you for taking the time to write a review, we appreciate your kind words and for letting us know about your stay, we hope to have you back again soon, hopefully all of the new thermostats will be installed.
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475 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (101)
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English first
Mount Pleasant, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed January 18, 2014

When we checked the person at the front desk didn't know how to create/code the key to our room and we had to wait until she could go a get someone who could.

The first room we were assigned smelled like a heavy smoker had been a previous guest. The cleaning staff walking down the hall mentioned she thought the room smelled bad when she had cleaned the room and offer the use of the air freshener on her cart.

We asked for and received and second room. The smell was not much better than the first. Given this was a one night stay, we sucked it up and didn't not to asked for another room again.

The heating/cooling system didn't work well -- we couldn't get the temperature below 76 degrees and the fan when on, made a horrible noise making it difficult to sleep.

Next morning, our eyes we all bloodshot -- we assume from the smoke

When leaving in the morning, one of elevators was broken. When the 2nd and only other elevator arrived on our floor, it was filled with cleaning carts and the staff member made no attempt to make room for us or give us any helpful solutions/options. We walked down the stairs to the lobby with all of our luggage.

At check out, staff failed to ask us if we enjoyed our stay our had any problems. We left as fast as possible and made a promise to ourselves to never stay here again.

  • Stayed January 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank j b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CavalierInn, General Manager at Cavalier Inn at the University of Virginia, responded to this review, January 25, 2014
Hello South Carolina,
I apologize for your experience and as always I share all reviews with the staff, we sincerely appreciate you taking time to let us know about your experience, We are a non-smoking hotel and as with any hotel people ignore the no smoking signage in the rooms and even don't realize that it is on our registration card, we go to great lengths to de-smoke a room, walls are washed, ceiling gets painted, drapes are dry cleaned carpets are steam cleaned. I sincerely apologize that the staff failed to inquire about your stay, all of the items you wrote about have been addressed with the staff members and the appropriate action has been taken, we invite you to come back and I will personally see that your stay is 100% to your satisfaction.
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Travelers are raving about these Charlottesville hotels

Mays Landing, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 2, 2014

A two night stay with our two small dogs was convenient, comfortable and clean.
Staff was very accommodating and friendly. Although it is an older property , we were pleased with amenities. The complimentary breakfast, fridge in rooms and fitness center made our stay enjoyable.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Harry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CavalierInn, General Manager at Cavalier Inn at the University of Virginia, responded to this review, January 25, 2014
Hello Mays Landing NJ

We are very pleased that we met with your expectations, and thank you for your kind words and for choosing to stay with us we appreciate and value your business, as a pet owner I wish more hotels allowed pets, and that is why my hotel does allow them, I love your town, I spent many summers there in Hamilton with my cousins. We look forward to having you stay with us in the future
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west norriton, pa
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed December 30, 2013

What a lovely change from cookie cutter chains. This inn looks rather dismal from the outside, so don,t be mislead by its exterior. This charming inn shows the effects of remodeling yet retains the charm that eludes the the standard and predictable others. We booked a room on orbitz for $63 per night. This included breakfast which was lovely, free parking and free wifi
what more can you ask for. Not the ritz, but delightful , clean comfortable and a bargain

Room Tip: Pillows are plentiful but tiny. Bring your own if that's important to you Ask for side that lo...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank selma1228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CavalierInn, General Manager at Cavalier Inn at the University of Virginia, responded to this review, January 25, 2014
Hello west norriton, pa

We appreciate your taking time out of your schedule to write a review about your stay, we just got in new queen size pillows along with 300 thread count linen, and by spring the rooms will have new furniture, we hope you come back in the spring and experience all our new room amenities and luxury linen collection. Again thank you for your kind words, we look forward to having back to stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed December 27, 2013 via mobile

We stayed in room 304. Location is great. Outside looked nice and lobby nice. But the room was not as clean as what we thought it would be. Needed a good vacuum in the room. The exhaust fan in the bathroom did not work but could easily be fixed with maintenance. The room was hot and we could not adjust the thermostat. We faced east toward campus which had a panel to block the noise from the street. The ice machine on the 3rd floor was also not working but a quick trip to the 4th floor to get ice worked. U saw soda machines on every floor. It's a 5 min walk to the Thomas Jefferson Rotunda on campus and is beautiful. 10 min from all major stores like walmart, kroger and food. Breakfast was good. Typical waffle maker, pastrys, juices, etc. The staff was very friendly. It was hard to differ the cleaning staff from visitors but they were super nice. Parking is behind the hotel. Location Is great. Pool was closed because it is winter time. Gym was large nice and clean.

Stayed December 2013, traveled with family
Helpful?
Thank dhuebner3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CavalierInn, General Manager at Cavalier Inn at the University of Virginia, responded to this review, January 25, 2014
Hello Dhuebner3

Thank you for your comments, we use all our reviews that guest leave to improve our service, it is very helpful to have important comments like yours so that out staff can see how and where we need to pay more attention, comments like yours let us know when we are doing right and what we are missing, I sincerely thank you for taking the time, I apologize that we failed to meet with your expectation's, I hope you will try us again and give us another chance to get it 100% right.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 18, 2013

We stayed here for 2 nights on a visit to the city to see some old friends. Don't book the Cavalier with any illusions about the property--it's an old building and is definitely showing wear. Our ceiling had water damage and some peeling, and the water temperature in the shower was a little more exciting than it really needed to be (surprise! cold water for 3 seconds! now scalding! lol ok, back to a normal warm shower...) but over all, everything was clean, fresh and comfortable.

That being said, you're not paying for a luxury room. You're paying for a personable and attentive staff, free wi-fi, full hot breakfast and a location that can't be beat.

Bring your own soap and shampoo though. That sliver they give you won't get the job done.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CavalierInn, General Manager at Cavalier Inn at the University of Virginia, responded to this review, January 25, 2014
Hello Knoxville TN

beautiful area that you live in, I greatly appreciate your writing about your stay and letting us know what we did right and where we need to improve, we did exactly what you suggested, we up graded our amenities to a larger size and higher end product, thank you sincerely for your kind words and for pointing out our shortcomings, I hope you will come back later in the spring to try the high end amenities and experience our new luxury linen collections and furniture. We value your business and appreciate your input
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aiken, South Carolina
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 3, 2013

We stayed overnight at the Cavalier Inn on a recent visit to VA Law School. The staff was nothing short of exceptional. The rooms are older and you can tell the property is a modified motel type facility but the location and the price simply can't be beat. The manager and his staff all went out of their way to personalize our visit offering assistance with any questions about the area, offering suggestions for dining and points of interest. Sorry we could not have stayed longer. Charlottesville is spectacular as is Virginia School of Law. I hope we will have many occasions to visit there over the next three years and we will certainly make Cavalier Inn our home away from home in Charlottesville.

Room Tip: Speak to the front desk staff about your preferences they will go out of their way to accommodate yo...
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  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ValECee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CavalierInn, General Manager at Cavalier Inn at the University of Virginia, responded to this review, January 25, 2014
Hello Aiken SC

We are very appreciative of your kind words, I share all our reviews with the staff and your generous comments regarding the staff is always nice to see and hear, we thank you for choosing to stay with us and look forward to your return
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cavalier Inn at the University of Virginia

Property: Cavalier Inn at the University of Virginia
Address: 105 N. Emmet St, Charlottesville, VA 22903
Location: United States > Virginia > Charlottesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 35 Hotels in Charlottesvill...
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cavalier Inn at the University of Virginia 2*
Number of rooms: 118
Official Description (provided by the hotel):
NEWLY RENOVATED "September 2014" all of our guest rooms now feature 4 Star Hotel mattress bedding, pillows and luxury linen collection that extends to our bath linen and feature new bath amenities by Bath & Body Works. Cavalier Inn is located directly on UVA Grounds one block to the Admissions Office, Alumni Hall and the UVA Bookstore. Just 3 blocks to the new Battle Building Children's Hospital, UVA Medical Center, and only 2 blocks from The Jefferson Rotunda and the UVA Chapel. Our hotel is located in the heart of Charlottesville directly on UVA Grounds and only minutes from Monticello, Miche Tavern, Ashlawn Highlands, and a short drive to James Madison’s Montpelier. The hotel offers a Complimentary Deluxe Hot Breakfast Buffet, fitness center, seasonal outdoor pool, cafe patio, and for our business guests a self-serve business center with copy, fax and printer services. Complimentary Shuttle Sunday to Thursday 8am to 5pm must be scheduled in advance. The hotel is a 100% SMOKE FREE property. Our Hotel features deluxe 2 room suites, mini suites and business class suites. Each room features a refrigerator and microwave, iron & ironing board, electronic laptop size safe, free high speed internet and Free Wi-Fi in all guest rooms along with a 37” inch flat screen TV with cable in our standard rooms and 2 flat screens in our suites. ... more   less 
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Also Known As:
Cavalier Inn At The University Of Virginia Hotel Charlottesville
Cavalier Hotel Charlottesville
The Cavalier Hotel

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