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“Fairfield Inn - Charlottesville”

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Fairfield Inn & Suites Charlottesville North
Ranked #17 of 37 Hotels in Charlottesvill...
Reviewed June 24, 2013

We were in town for a wedding. We asked for and received an early check-in which was helpful. The staff is friendly, the hotel is clean, the breakfast is okay - nothing to write home about, but nothing to complain about either. The price was right - we just needed a decent place to spend the night and that's exactly what we got. I would do it again.

  • Stayed: June 2013, traveled with friends
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Thank ramerog5051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Charlottesville North, responded to this reviewResponded June 25, 2013

Dear Budrox,

Thank you for reviewing our Fairfield Inn & Suites; I hope that you enjoyed the wedding. We're happy to read that our staff was friendly and able to accommodate your needs, as well as that you felt you received good value for your money. Thanks again and we look forward to seeing you the next time you're in town!

David Amick
eCommerce Manager
Daly Seven, Inc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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238 - 244 of 372 reviews

Reviewed June 4, 2013

I would not stay here again. I am a Marriott Gold level rewards member and I usually choose Marriott. Of all the Marriott properties I have stayed across the brand, this was one of the worst experiences. I realize Fairfield is the bottom of the Marriott brand, but I paid $154 with taxes for this room. For that, I got an thin mattress, thin pillows, thin and small bath towels. I have stayed in much better Fairfield properties, paying less and getting better quality.

Breakfast included frozen butter and frozen cream cheese, bland eggs that looked like eggs but did not taste like anything, a toaster that took way too long to make a piece of toast and orange flavored water instead of orange juice.

This should have been a $60 hotel room at the most. Significantly overpriced for the quality of what you got.

On the plus side, the staff was friendly and the hot water was plentiful and the water pressure very good in the shower.

  • Stayed: June 2013, traveled with friends
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1  Thank MichelleEscapes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Charlottesville North, responded to this reviewResponded June 6, 2013

Dear MichelleEscapes,

Thanks for taking the time to review our hotel; we very much appreciate all of our Rewards members and their feedback. I'd like to apologize that your stay fell short of your expectations - providing a comfortable stay is of course one of our biggest priorities and our team will discuss your review immediately in order to offer the best accommodations we can. If you would like to speak about any of this further, please don't hesitate to get in touch with me at the number below. Otherwise, I am happy to read that you found our staff friendly and enjoyed our guest bathroom. Thank you again for your review, and we hope that you will consider giving us another opportunity on your next visit to Charlottesville.

David Amick
eCommerce Manager
Daly Seven, Inc
(434) 822-2161

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Reviewed May 7, 2013

Check in went very smoothly and the girl at the desk was very friendly. The room was nice but our particular room did not have a refrigerator or microwave. I was really impressed with the free breakfast. The seating was some of the best I have seen, very roomy. The breakfast was always stocked with plenty of food. Would definitely stay there again.

  • Stayed: May 2013, traveled as a couple
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Thank darmar61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Charlottesville North, responded to this reviewResponded May 8, 2013

Dear darmar61,

Thanks for reviewing our Fairfield Inn & Suites. I'm glad to hear that you had an efficient check-in experience and found our staff friendly! On your next visit, be sure to try out one of our spacious suites, which all contain refrigerators and microwaves. I'm also happy that you enjoyed our breakfast and seating area so much. Thank you again and we look forward to your next stay!

David Amick
eCommerce Manager
Daly Seven, Inc

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Reviewed May 5, 2013

We are Marriott Rewards members and typically stay in Fairfield Inns or Springhill Suites when traveling. Our recent trip to Monticello included a 1-night stay here, and it was one of the worth experiences we've encountered. The front-desk lady was extremely rude and unwelcoming, the room was dirty with food all over the carpet, and you could hear through the walls like the people were in the same room. I did bring some of these issues to management's attention the next morning, and they were truly wanting to know what they could do.

  • Stayed: April 2013, traveled as a couple
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Thank mizzougalfromtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Charlottesville North, responded to this reviewResponded May 8, 2013

Dear mizzougalfromtx,

Thank you for sharing feedback from your recent stay. I'm so sorry your experience did not meet your expectations and that our clerk was rude - this is indeed unacceptable and we have handled it moving forward. If you would like to discuss further, please don't hesitate to get in touch with me at the number below. Again, I apologize and hope that you will consider giving us another chance to show why so many of our guests enjoying staying with us on your next trip to Charlottesville.

David Amick
eCommerce Manager
Daly Seven, Inc
(434) 822-2161

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Reviewed April 24, 2013

This hotel was very nice and clean. It is in the middle of shops and restaurants in Charlottesville, some even in walking distance. The staff was very nice and helpful.

Our trip was an adventure of the Nelson 151 to the vineyards and brewerys. The drive was about 20-25 minutes which wasn't bad at all. We would definitely go back to this area and stay in this hotel

  • Stayed: April 2013, traveled as a couple
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Thank bolt17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Charlottesville North, responded to this reviewResponded April 26, 2013

Dear bolt17,

Thanks for reviewing your recent stay with us. I'm glad that you enjoyed our property and that you could take advantage of our great location. I also hope you enjoyed checking out all the local vineyards. Thank you again and we look forward to seeing you the next time you're in the area!

David Amick
eCommerce Manager
Daly Seven, Inc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2013

We recently stayed for two nights at this motel. The welcome at reception was friendly and efficient, cleaning was good, and other staff were also helpful.

The room was clean, the furnishings good, and the WiFi signal strong.

The huge let-down was breakfast. The orange juice on at least one day tasted watered down and both days the baked goods were stale, despite toasting they were like rock. Apart from make yourself waffles the only other hot food was a McMuffin style item. During our current trip we have stayed at 'budget' motels and where breakfasts have been provided they have been very good. To come to this type of property and get such bad food makes it doubly bad.

This was our first and last experience of a Fairfield.

  • Stayed: April 2013, traveled as a couple
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Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Charlottesville North, responded to this reviewResponded April 16, 2013

Dear Andy B,

Thank you for reviewing your stay at our hotel. I'd like to sincerely apologize that our breakfast did not meet your expectations - we truly appreciate your feedback and will discuss it with our staff so we can improve it in the future. If you'd like to discuss further, please don't hesitate to get in touch with me at the number below. Otherwise, I am glad you found our rooms clean and staff friendly and helpful and do hope you will consider giving Fairfield another chance in the future. Thanks again for the review.

David Amick
eCommerce Manager
Daly Seven, Inc
(434) 822-2161

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

Fairfield Inn is generally a "down market" choice within the Marriott chain, but if you get one that has been recently renovated, like this one, it's a pretty good value. The rooms (we had two) were clean and efficient. The lobby was actually fairly large. The breakfast was what you expect from a Fairfield Inn, very simple. But something a bit unexpected was the size of the breakfast area. Sometimes they are extremely small, but this one was very large. We had no problem getting a table at all, and we came at prime time (8:00). We came here to visit UVA. The location was pretty good, only about a 5 minute drive to the school. There are lots of restaurant choices very close to the hotel. All in all, a good choice for a quick visit.

Room Tip: The hotel is right on the highway, and we had rooms on that side of the hotel. I was worried about n...
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  • Stayed: April 2013, traveled with family
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Thank Ken T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Charlottesville North, responded to this reviewResponded April 10, 2013

Dear Ken T,

We appreciate you taking the time to review your recent stay. I'm glad to hear that you liked our refreshed look and were able to find a table easily during your breakfast even though it was busy. Thanks again for the review; I hope you enjoyed visiting UVA and that we'll see you again the next time you're in town.

David Amick
eCommerce Manager
Daly Seven, Inc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Charlottesville North

Address: 577 Branchlands Blvd, Charlottesville, VA 22901-1791
Phone Number:
Location: United States > Virginia > Charlottesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Charlottesvill...
Price Range: $101 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlottesville North 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
The Fairfield Inn & Suites by Marriott Charlottesville hotel is located near the University of Virginia in the heart of beautiful Charlottesville, Virginia. Our location is ideal for visiting area attractions like Monticello, area wineries, and the historic downtown mall. We offer guests a quiet location with free breakfast, free WiFi, fitness center, and outdoor swimming pool. We are within walking distance of area restaurants and just minutes from The Shops at Stonefield. ... more   less 
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Also Known As:
Fairfield Inn Charlottesville North Hotel Charlottesville
Fairfield Charlottesville
Charlottesville Fairfield Inn

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