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“Great service!”

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Omni Charlottesville
Ranked #5 of 35 Hotels in Charlottesvill...
Certificate of Excellence
Baltimore
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great service!”
Reviewed July 9, 2013

This hotel is wonderful with orange lemon water to welcome you. They shuttle you to local restaurants and activities. The concierge, Jeremy, does everything to please his clients/customers. Would totally recommend this as a place to say! Centrally located!!!!!!

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank belairtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Charlottesville, responded to this review, July 11, 2013
Thank you for your generous recommendation of the Omni Charlottesville Hotel. It will be a pleasure for us to recognize Jeremy for a job well done and we look forward to a future opportunity to serve you.
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1,657 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 29, 2013

Close to UVA, variety of places to eat. about 15 minutes to 3 wineries, Blenheim, Trump and Jeffeson Wineries.
The room is spacious and clean, housekeeping staff is very friendly.
The only thing I complained about is that I could hear a barking dog right beside my room. It took almost 2 hours before they checked and found out that the dog was left in the room.

  • Stayed February 2013, traveled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank PaiMeiLi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Charlottesville, responded to this review, July 18, 2013
Thank you for sharing your feedback and please accept our apologies for the disruption for the dog in the neighboring room. We do have rules for pets in our rooms and apologize that in this case the rules were not adhered to and we were not quicker to resolve the situation. We do appreciate your compliments of our rooms and our staff and hope that you will consider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain View, California
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 27, 2013

The Omni is probably the best hotel in the Charlottesville area. But it's also next door to the "downtown" area. Tons of shops and restaurants. I bought a really cool Nepalese military artifact from a street vendor in the square. We also ate like kings in the square behind the hotel! Lots of good stuff everywhere.

The hotel itself was comfortable. My room was very nice, with a view over the city to the South. The beds were nice and comfortable. My only knock against the hotel was the Internet Service. It was slow and sluggish. Since I was traveling on business, this was a bummer for me. Plus, in this day and age, it's simply inexcusable to have crappy internet at a hotel that caters to business travelers.

Other than that, a very nice place to stay!

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
3 Thank Cleavetwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Charlottesville, responded to this review, July 18, 2013
Thank you for reviewing the Omni Charlottesville and we are delighted to read how much you enjoyed the downtown mall which is right outside our doors. We do regret that you had a less than stellar experience with our wireless internet and would like to assure you that we are always working to improve the connection provided to our guests. If your travels bring you back to Charlottesville, we hope you will once again consider us for your accommodations.
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Bloomington, Indiana
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 24, 2013 via mobile

When checking out at about 2 AM (I work at night, skeep during the day), I was unable to get a receipt for my room...I was told that the night audit was being run, and no receipt could be generated at that time, but the lady assured me "on the grave of her dead child" (her exact words) that she would email a receipt to me. Four days, two more phone requests, and one rather rude switchboard operator later, I'm still waiting on the promised room receipt.

  • Stayed June 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FStegall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Charlottesville, responded to this review, July 18, 2013
Please accept our apologies that we did not do a better job with providing you your receipt. While we are unable to print while running our nightly audit, we should have been able to get it to you by early that morning. If you still have not received the receipt, please call us directly and request to speak with our Executive Assistant Chelsea, who will be more than happy to provide the receipt in a prompt manner. Thank you for alerting us to your concerns and we hope for the opportunity to correct the situation.
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Tarentum, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 24, 2013

My wife and I had to make a trip to Charlottesville, Va. last Friday, 6/14/13, on very short notice. Our daughter , who lives there, was about to deliver our first grandchild. All of the hotels we called were booked. Thanks to Jennifer Mayo, Director of Sales and Marketing at the Omni, we were able to get a room. Needless to say, we were very thankful. The hotel was beautiful and the staff was one of the most friendly I have ever encountered . We totally enjoyed our stay. I highly recommend this hotel to anyone traveling to Charlottesville.

Joe P.
Tarentum, Pa.

  • Stayed June 2013, traveled with family
    • Value
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Helpful?
Thank Joe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Charlottesville, responded to this review, July 18, 2013
Thank you for sharing your kind words about Jennifer and the Omni Charlottesville. We are thrilled that we could provide you a place to stay for the birth of your grandchild and we hope you will consider us when you come back to visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

My family and I stayed at the Omni for 4 nights while in town house hunting. The hotel staff was very friendly and helpful, and we loved being located on the pedestrian mall. The only downside was the pool was not heated (or the heater was broken) which meant for a cold swim with my son. Despite that issue, I would definitely recommend this hotel to others!

  • Stayed April 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sun699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, VA
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 20, 2013

Recently stayed at the Omni. The location next to the Downtown Mall is very convenient. Our room was ready when we arrived and check-in was a breeze since we used their online, pre-arrival check-in service. Our room was comfortable and quiet, neat and clean. Definitely a higher level of quality throughout. Bathroom was small, but workable. All staff encountered throughout the day were courteous and polite, and ready to help. Had the breakfast buffet and really enjoyed the quality of choices offered. We will definitely return when we visit Charlottesville again.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
1 Thank ri22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Charlottesville

Property: Omni Charlottesville
Address: 212 Ridge McIntire Rd, Charlottesville, VA 22903-5042
Phone Number:
Location: United States > Virginia > Charlottesville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Charlottesvill...
#2 Business Hotel in Charlottesvill...
#2 Romantic Hotel in Charlottesvill...
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Charlottesville 4*
Number of rooms: 208
Reservation Options:
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Also Known As:
Omni Charlottesville Hotel Charlottesville
Omni Hotel Charlottesville
Charlottesville Omni Hotel

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