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“Good experience overall!” 4 of 5 stars
Review of Hyatt Place Dulles Airport South

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Hyatt Place Dulles Airport South
Ranked #4 of 14 Hotels in Chantilly
Knoxville, Tennessee
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good experience overall!”
4 of 5 stars Reviewed August 14, 2014

We had a good experience overall at this hotel, we had stayed during a snowstorm, and the hotel did a great job of getting the parking lot plowed for the guests. The rooms were very clean, the beds were comfortable, and the staff was friendly and helpful. Our fire alarm in the room was beeping (Low battery), so we called down to the front desk to have the battery replaced, the front desk attendant came up immediately to fix the issue. The only issue we had during our stay was a group of teenagers that had booked a room across the hall from us, and literally partied all night long, so we had some trouble getting some sleep that night because of all the noise. The breakfast at the hotel was excellent, and it was included in our stay. If you are looking for a nice and comfy hotel in the Chantilly area, I would definitely recommended this hotel to anyone!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Greenoxide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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340 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
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English first
Las Vegas, Nevada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 1, 2014

What a pleasant surprise. Room was really quite nice (although a microwave would have been useful). Managed to stay productive while working in the room. The bed was one of the best I've experienced among all the usual hotel chains so I slept much better than I usually do! Great breakfast provided and really nice, helpful staff. Repeat. Really nice, helpful staff. Great location for our business trip. Good restaurants nearby. We will be back!

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spalding
Level Contributor
67 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed July 23, 2014

...... at the Hyatt Place, Chantilly VA.

The staff were extremely helpful and obliging. Arrived from the UK late in the evening without luggage (airline lost it) - hotel staff provided me with all the essential basics and offered to run me to the local Walmart even though that regular service had finished for the night.
The room was spacious and well appointed, the lift worked efficiently and, although the room was on the "freeway side" of the building there was very little traffic noise the next morning.
The breakfast was included in the price and provided varied options. The shuttle ran on time back to the airport and the drivers (the evening before and in the morning) were very helpful to those with luggage.

Downside: Had to call the hotel for the airport shuttle - quite a long wait.
Bar area very small and an extension of the reception desk - very little atmosphere but, again, staff friendly.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank BikerBear143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 17, 2014

We visited here in 2011, the hotel was warm and inviting.
This time service seemed lacking. Housekeeping didn't remove used dished for 2 nights in a row, bath tub had 8" of water in it as i showered. I told front desk about it the next day, well it didn't get fixed. So I told them about it the next morning....at 7pm that evening when we returned there was finally someone fixing it. Also the rates quoted to us by reservations were inaccurate and I had to pull up my email confirmation to prove the rate I was promised.

also, quality of provided breakfast is sub par from other Hyatts we've visited. Disappointing.

Room Tip: Call ahead and confirm reservation and rate.
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Service
Helpful?
2 Thank phamblin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumberland, Maryland
Level Contributor
210 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed July 17, 2014

We got a great deal here through www.hotwire.com . The front desk staff were very friendly and helpful. The room was very clean, spacious, with minimal decor. Amenities include free in-room wifi, frig, and a great breakfast too. We were there to drop our daughter at the airport. The free shuttle service took us with her to the terminal and then came back and got us after she went through security, saving us parking fees and time. Next time we need to fly out of Dulles, we are staying here!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank mdFoxes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

I was blown away by my stay at the Hyatt last night! The front reception area was clean and inviting. The check in process was quick and easy and the guest service concierge was very friendly as well.

When we checked in our room, it was far beyond out expectations for the low rate we paid. There was a HUGE couch (big enough to sleep on but actually pulled out as well), a partition in the room making it feel like a multi room suite, a large flat screen tv (bigger than any other hotel I've ever stayed in) that could be seen easily from either "room" of the suite and the bed was like sleeping on a cloud! Best nights sleep I've had in a while for sure! I even asked how I could buy the bed set while I was checking out!

We were in town for a concert at the nearby amphitheatre and this hotel will be my home away from home for all my future visits to this area!

Stayed July 2014, traveled with friends
Helpful?
Thank KFasano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review, July 15, 2014
Thank you for taking the time to review your stay with us at the Hyatt Place Chantilly. It is great to hear that the hotel room was to your satisfaction and you enjoyed our Hyatt Grand Bed. I am also glad you found the staff to be friendly, efficient and accomodating. We look forward to serving you on your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
148 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed July 7, 2014 via mobile

My wife and I recently stayed 4 nights at this property. It was a typical Hyatt Place experience (read: unspectacular, but very good), except we saw two bugs in the room, one of them in the bed. They were either water bugs or little cockroaches. I understand that no building on earth is without bugs, but this is not what I expect from a Hyatt property.

Stayed June 2014, traveled as a couple
Helpful?
3 Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review, July 15, 2014
Thank you for taking the time to review our hotel. I apologize for the issue you had with bugs in your room. I understand your concern and agree with you, that is not what you would expect when you stay with us. I apologize once again for the inconvenience and I hope that you give us the opportunity to provide service for you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Dulles Airport South

Property: Hyatt Place Dulles Airport South
Address: 4994 Westone Plz, Chantilly, VA 20151-2276 (Formerly AmeriSuites)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Chantilly
#9 Business Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dulles Airport South 3*
Number of rooms: 123
Official Description (provided by the hotel):
Located only six miles south of Dulles International Airport, the Hyatt Place Chantilly/Dulles Airport hotel offers easy access to the heart of Washington, DC. The hotel is centrally located to popular area attractions that include the National Air and Space Museum as well as many other Smithsonian Institution destinations in downtown Washington, DC. The Dulles Airport hotel is also within close proximity to the Patriot Center and Bull Run Park. For business travelers, the hotel is within ten minutes of the Dulles Expo and Conference Center. ... more   less 
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Also Known As:
Hyatt Place Dulles Airport South Hotel Chantilly
Hyatt Place Chantilly
Hyatt Place Hotel Chantilly
Hyatt Chantilly
Chantilly Hyatt

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