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“Helpful and Accomodating Staff : key factor in making our decision to stay”

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Hyatt Place Dulles Airport South
Ranked #3 of 14 Hotels in Chantilly
Certificate of Excellence
Reviewed November 7, 2013

We recently spent 4 days at the Hyatt in Chantilly while we planned and celebrated our daughter's wedding at the Bull Run Winery. The sales and management were so accomodating: they helped print last minute bulletins, organized the shuttle round trips for guests to and from the Winery, and dealt with some logistic issues. We were so pleased with the service! Additionally, the rooms are nice, comfortable and well maintained. The weekday breakfast buffet was first rate. The front desk/reception area staff were friendly and helpful. I highly recommend this hotel !

Room Tip: Ask for a room with a window! The view on the back side of the hotel from the 6th floor was nice...e...
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  • Stayed: November 2013, traveled with family
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Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurenR111, Manager at Hyatt Place Dulles Airport South, responded to this reviewResponded November 11, 2013

I am pleased to hear our sales team was so helpful to you and we were able to accommodate the shuttles you requested. It was our pleasure to take care of you and your guests during your stay. Thank you for taking the time to recommend our hotel and hopefully we will get that chance to serve you again!

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377 - 383 of 538 reviews

Reviewed November 3, 2013

Stayed here for two nights. Comfortable beds and nice rooms. Near Dulles Airport but the rooms were very quiet and there was no outside noise. Nice free breakfast and within easy driving distance of several restaurants.

Also close to the National Air and Space Museum annex which is much bigger than the one in DC. This is a great place to go see and it is free.

  • Stayed: October 2013, traveled on business
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1  Thank SouthCarolinaPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurenR111, Manager at Hyatt Place Dulles Airport South, responded to this reviewResponded November 11, 2013

Thank you for taking the time to review our hotel. It is nice to hear you find our grand beds to be comfortable and enjoyed the breakfast we serve. I hope you were able to take advantage of our shuttle to the Air and Space museum and glad you enjoyed your visit. Hope to see you again soon!

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Reviewed October 31, 2013

We recently had one night stay at this hotel. It is a great value for about $60 a night. It is about 9 miles from Dulles airport. If you have car, this hotel is a good choice before you take the flight. The staff are friendly and the room is very clean. More, you get a nice breakfast.

  • Stayed: October 2013, traveled as a couple
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Thank tonytubby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurenR111, Manager at Hyatt Place Dulles Airport South, responded to this reviewResponded November 11, 2013

It is great you enjoyed our breakfast during your stay and found the staff to be friendly and hotel clean. It would be our pleasure to serve you again! Thank you for taking the time to review our hotel.

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Reviewed October 31, 2013

Stayed at this hotel as it was close to the Smithsonian National Air and Space Museum. Very clean and great customer service from the two gentlemen on the desk. Were able to get a suite with two queen beds which had two TV's which is great when travelling with family.

  • Stayed: October 2013, traveled with family
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Thank Gail K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurenR111, Manager at Hyatt Place Dulles Airport South, responded to this reviewResponded November 11, 2013

Thank you for taking the time to write this review. I am pleased to hear the hotel cleanliness and service was to your satisfaction. I hope we get the chance to serve you again!

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Reviewed October 29, 2013

Booked this hotel through Priceline which indicated that the Hyatt had an airport shuttle. When we got to the hotel we were informed that the first shuttle run to the airport was at 6:15am. Since we had a 6:20 flight we had to take a $30.00 cab to the airport. The room and staff were great but we chose this hotel believing they had a shuttle. If you have an early flight and want a complimentary shuttle stay somewhere else .

  • Stayed: October 2013, traveled as a couple
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Thank xlt69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurenR111, Manager at Hyatt Place Dulles Airport South, responded to this reviewResponded November 11, 2013

Thank you for taking the time to review our hotel. I am glad you were pleased with the service from our staff. I do apologize for the communication issue regarding the airport shuttle on the Priceline website and we were able to assist you with that. I hope you will give us another chance when it works with your flight schedule. It would be our pleasure to serve you again!

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Reviewed October 29, 2013

Great hotel for a great price! Stayed here for a wedding in Upperville. Awesome 24/7 menu with vegetarian and gluten free options! The room was spacious and the bed was fantastic. Good breakfast options and absolutely amazing staff. They were all beyond friendly and helpful at all times, even at midnight when we got back from the wedding and needed a snack!! The hotel also had free wifi AND REMOTE PRINTING!!! Business traveler's dream!

I will never stay at any other hotel when I'm in DC again. Only Hyatt Place from now on!!!

  • Stayed: October 2013, traveled as a couple
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Thank Cvengrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurenR111, Manager at Hyatt Place Dulles Airport South, responded to this reviewResponded November 11, 2013

Thank you for taking the time to write this review. I am pleased to hear you were able to find accommodating vegetarian and gluten free options on our menu and our staff to be amazing. Hopefully you will visit us again soon!

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Reviewed October 27, 2013 via mobile

Maybe not all the beds are soft and you sink in and towards the middle but room 523 was and more importantly it was a handicapped one so if I had trouble getting out how would a handicapped person do it? Otherwise the hotel was ok. Free breakfast and wireless.

Stayed: October 2013
Thank Joanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurenR111, Manager at Hyatt Place Dulles Airport South, responded to this reviewResponded October 28, 2013

I apologize that you're stay was not satisfactory due to your mattress being uncomfortable. Please know you're concerns will be addressed. We do thank you for taking the time to review our hotel. Feedback such as yours assists us in improving our service and property on a daily basis.

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Additional Information about Hyatt Place Dulles Airport South

Address: 4994 Westone Plz, Chantilly, VA 20151-2276 (Formerly AmeriSuites)
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Chantilly
#9 Business Hotel in Chantilly
Price Range: $81 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Dulles Airport South 3*
Number of rooms: 123
Official Description (provided by the hotel):
Located only six miles south of Dulles International Airport, the Hyatt Place Chantilly/Dulles Airport hotel offers easy access to the heart of Washington, DC. The hotel is centrally located to popular area attractions that include the National Air and Space Museum as well as many other Smithsonian Institution destinations in downtown Washington, DC. The Dulles Airport hotel is also within close proximity to the Patriot Center and Bull Run Park. For business travelers, the hotel is within ten minutes of the Dulles Expo and Conference Center. ... more   less 
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Also Known As:
Hyatt Place Dulles Airport South Hotel Chantilly
Hyatt Place Chantilly
Hyatt Place Hotel Chantilly
Hyatt Chantilly
Chantilly Hyatt

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