My husband is staying here for local contract business and we were worried about the quality of the hotel after reading the reviews. I must say, when we arrived (I was helping to get him supplied), we were pleased with the friendliness of the front desk clerk-very efficient and friendly. I was hoping that the room was a little bigger, with a separate work area, but overall we were both pleased with the layout. Many of the other extended stays offer more, but they also cost more, and for the price, we can't complain. Upon investigation, the refigerator door would not seal closed and the closet sliding door was totally off kilter. I was told that maintenance doesn't work weekends, but that on Monday it would be fixed. Sure enough, on Monday night my husband came "home" to a brand NEW refrigerator and a working closet. The guy even transferred all his food to the new refrigerator! Then, the next day, a switch stopped working and a kitchen bulb blew out. Again, fixed in less than 24 hours.
There IS cleaning service included, once a week, and my husband tells me that she did a fantastic job.The only negatives are an extremely old tv, with Very limited channels available, and a barely working remote. However, that is something he will be questioning them about in the future. Overall, this hotel is the cheapest in the area, but with fewer amenties than the higher priced ones. But, the staff is great and the room was actually better than we expected!.
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- Also Known As:
- Extended Stay America Chantilly