I expected more from this hotel, as it is one recommended by the company I was visiting. The hotel claims to be non-smoking and says they have been for a year. This might be true but my room reeked, and the smell was stale cigarette smoke. Either they went non-smoking more recently than they claimed, or they did not do enough to rehab the rooms. The continental breakfast was average. The halls were too warm and the room took forever to cool down.
The shuttle took over an hour and a half to come pick me up from the airport, even though the hotel is only 11 minutes away. The front desk clerk alluded to the shuttle driver disappearing with the shuttle for an hour, but nothing was done about it. Co-workers who arrived a day or two later had the same problem.
- Official Description (provided by the hotel):
- Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more less
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- Also Known As:
- Comfort Suites Chantilly Hotel Chantilly
- Chantilly Comfort Suites