I booked this hotel for my husband & daughter for their 2 night trip for Freshman Orientation at George Mason. This chain is usually pretty decent, or so I thought, and they were the only chain to offer 2 queen beds. I was supposed to go on this trip but the sitter for my disabled son backed out at the last minute. My husband texted immediately upon their arrival & let me know about problems with the room & how run down the grounds/pool were. My daughter then texted this morning about the issues with the slow to warm hot water in the shower, hair dryer not working properly, bedding not comfortable, soured milk during breakfast and the pool was too filthy to even consider as an option for use later when they got a break. Again, my husband texted this evening & said the Do Not Disturb" sign was missing off their door when he returned & his card wouldn't work to open the door, so he had to go get that straightened out but couldn't get an explanation as to why that would have happened. Needless to say this hotel will not get our business again & it would have been a lot since I will want to visit my daughter frequently while she's away at college. It's a shame that this one Comfort Suites has made me doubt the entire chain. We only stay in hotels when traveling with our children though so not all that much of a loss.
- Official Description (provided by the hotel):
- Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more less
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- Also Known As:
- Comfort Suites Chantilly Hotel Chantilly
- Chantilly Comfort Suites