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“nice hotel, very nice staff, but shower curtain was too short!!”

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Comfort Suites Dulles Airport
Ranked #8 of 14 Hotels in Chantilly
Certificate of Excellence
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557 reviews from our community

Traveler rating
    326
    138
    48
    29
    16
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157
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Charlottesville
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 24, 2012

We stayed here because it was affordable and close to both downtown DC and the airport. The room was nice, the bed was comfortable, and the flat screen TV played our Bears game like a champ. The only thing I didn't like was the shower head, we must've gotten a crappy one because it was stuck on "pulse." Other than that, absolutely no complaints! I'd stay here again.

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank Alexis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, September 25, 2012
Thank you for your comments. We look forward seeing you soon in the near future.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chantilly, Virginia
1 review
Reviewed September 23, 2012

Great employees, pleasant, helpful and engaging. I especially want to point out Paula at the front desk, Tony and Maria at the breakfast room. The Housekeeping staff are friendly, complete and a pleasure to meet.

  • Stayed September 2012, traveled on business
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Helpful?
Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, September 24, 2012
Thank you for complimenting the team members that made your stay memorable. We look forward seeing you visit us soon.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston, Virginia
1 review
Reviewed September 22, 2012

After staying in the other hotels offered by the Choice Hotels line, this is one of only two locations worth spending time. It has every amenity I require for a comfortable stay. Customer service at this location is outstanding. Paula, Saleem, and other staff members have always been friendly, helpful, and do their very best to accommodate me whenever I arrive.

I've been to other locations where the rooms are too small, don't have microwaves/refrigeration in the room, lobby detached from building, inoperable equipment to name a few things. You won't get that at this hotel!

Keep up the great work at maintaining a well-run facility, and most of all -- you are greatly appreciated for your hospitality and good customer service!

Room Tip: Book in advance.
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coffeepeople1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, September 23, 2012
Thank you for your comments . We look forward serving you more frequently in the near future.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mannington
Level 5 Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 19, 2012

We've stayed here often, but not in the past year. They've redecorated in a rust-and-gold color scheme which is very attractive. The beds are very comfortable here and, on weekends, the price is right. The pool is on the small side and a county ordinance requires them to have a lifeguard, which sharply limits its hours. On this particular trip the breakfast was not as good as usual, but that was quite likely a fluke.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, September 20, 2012
Thank you for your comments. We look forward serving you soon in the near future.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia
Level 5 Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 19, 2012

Our travel agent arranged this stay for us to take advantage of the "park, sleep, fly" program, whereby one night's stay can include 14 days free parking and a shuttle to and from the airport.
The hotel was adequate, but dated. There was no bulb in the floor lamp, the alarm clock did not light up, and there were stains and rings on the furniture. The wi-fi worked, and a full breakfast was included. The shuttle runs hourly, and we waited over 45 minutes for a pickup on our return. While waiting, the Hilton, Holiday Inn, Fairfield Inn, and other shuttles passed by repeatedly. Unless you have a particular affinity for the Comfort Inn chain, you might try one of the others near the airport.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DODSPECREP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, September 20, 2012
Thank you for your comments. We look forward serving you soon in the near future.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Piscataway
2 reviews
Reviewed September 18, 2012

The rooms were very clean, affordable and the beds a dream. The people could not do enough or be kinder especially Paula and Tony. I was escorting a group of 40 from New Jersey and the staff here were able to accommodate all of our needs in a timely manner. The breakfast had a good variety including waffles, cereal, eggs and bacon.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, September 19, 2012
Thank you for your comments. We look forward serving you soon in the near future.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Dulles Airport

Property: Comfort Suites Dulles Airport
Address: 13980 Metrotech Dr, Chantilly, VA 20151-3238 (Formerly Comfort Suites Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#7 Business Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more   less 
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites

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