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“Comfort Suites Chantilly - a wonderful week!” 5 of 5 bubbles
Review of Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
Ranked #8 of 14 Hotels in Chantilly
Certificate of Excellence
Clinton, Iowa
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Comfort Suites Chantilly - a wonderful week!”
5 of 5 bubbles Reviewed July 27, 2012

We stayed at the Comfort Suites in Chantilly for six nights in July 2012. I chose this motel because we wanted to do some sight-seeing in Washington D.C., and I did not find a better Choice Hotel in the area according to tripadvisor reviews. This motel did not disappoint! The staff was always friendly and provided us a free shuttle to the Air and Space Museum Chantilly complex which is just minutes from the motel. The pool was nice although we only used it a couple of times. I sometimes have trouble sleeping on motel beds, but I had no problem all week. We had a nice double queen suite with sleeper sofa. The motel was quiet and it is in a very nice, safe area. There are plenty of restaurants around with a K-Mart nearby for anything you might need. We drove about 15-20 minutes to the Metro Rail stop at Fairfax almost everyday and took the train (about a 30 minute ride) into D.C. That worked great - no driving in D.C.! I would highly, highly recommend this motel for a family who wants to spend time in D.C. but does not want to stay in D.C. After walking around all day it was nice to sit in the train for thirty minutes and then only drive about 15-20 minutes back to the motel.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ehmusicman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, July 29, 2012
Thank you for your great detailed experience at our hotel. We value your comments and are pleased that your stay was a total delight.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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539 reviews from our community

Traveler rating
    322
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    26
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Granbury, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 23, 2012

Paula at the front desk is a delight! She answered every question with a smile and made every effort to make our stay enjoyable. The only issue we had was with the pool the lady was very rude my daughter while she was swimming . Then she was rude to me. so we felt like we could not enjoy the pool due to her and we stayed for a week. besides that we loved the hotel and would recommed it to everyone. Paula you are wonderful!!

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Privateye1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, July 24, 2012
Thank you for your comments regarding Paula. We are glad you enjoyed your stay. We look forward seeing you soon on your next visit to this area.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed July 22, 2012

Agent Paula at the front desk made "walking in the door" a great experience! She explained all I needed to know and had us checked in right away!!! I will recommend Comfort Suites in Chantilly to everyone!!! Thanks again Paula!!!

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daddyjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, July 24, 2012
Thank you for your comments and praising Paula. We look forward seeing you stay with us soon.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisonburg, Virginia
1 review
4 of 5 bubbles Reviewed July 19, 2012

After a long night of travel, we arrived well before normal check in time. Muhammad who was working the front desk was friendly and helpful. He allowed us to check in early and made 2 tired kids very happy.
The pool is nice and even had a lifeguard.
My only complaint is that the hallways weren't climate controlled and therefore incredibly hot and humid. And the vending machines on every floor except for the ground floor were out of order.
But, great customer service made up for those issues easily.

  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank justmeandm_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, July 21, 2012
Thank you for your comments. We value your feedback and hope to see you visit us very soon on your next trip to Chantilly.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quincy, Illinois
2 reviews
5 of 5 bubbles Reviewed July 16, 2012

Very nice place, rooms were clean and the maid service was on the ball every day. Hotel staff was great and very friendly. Mohammed checked us in and gave us some suggestions about using the Metro to get downtown. He also suggested a tasty local eatery.
When we checked out Paula asked us if everything was ok with our stay. The kids told her their pool was too small.
So the staff was awesome and the room, lobby and free breakfast exceeded my expectations.
Complaints, my kids said the pool was too small. The exercise/gym/workout room? One elliptical that was not working and a janky treadmill that, while it worked was pretty rickety. and they also had a 1980s style universal weight machine.

Room Tip: It's about a 15 minute drive to the nearest Metro station.
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BrianQuincyDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, July 17, 2012
Thank you for your comments. We appreciate you taking the time to write about your stay and the key players that were involved to make it happen for you.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 11, 2012

We were visiting friends and family in Fairfax & stayed at this inn. The room was large and very comfortable. When we arrived hot and road weary, we were greeted at the front desk by Paula, who was very friendly and courteous. We were checked in and in our room in less than 10 minutes, and we arrived duringwas the power outage in the mid-Atlantic region The breakfast was very good, We will stay at this hotel when we return to the region.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lss1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Suites Dulles Airport, responded to this review, July 13, 2012
Thank you for your comments and highlighting Paula as your ambassador of hospitality. We look forward seeing you soon in the near future.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 9, 2012

My wife and I were tired and it was late when we finally arrived at Dulles Airport. After arriving at the hotel the staff was professional and got us checked in fast. The room was large and comfortable. With a great free breakfast, free wifi, frig in the room and more, the price was right and just 15 minutes from the airport. In the morning Tony was there to help everyone with their questions and got us to the airport on time. We would recommend Comfort Suites, Chantilly.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank kikkicinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Suites Dulles Airport, responded to this review, July 11, 2012
Thank you for taking the time to write on your stay at our property and complimenting Tony. We look forward seeing you soon in the future.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Dulles Airport

Property: Comfort Suites Dulles Airport
Address: 13980 Metrotech Dr, Chantilly, VA 20151-3238 (Formerly Comfort Suites Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#7 Business Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more   less 
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites

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