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“Wonderful staff and clean” 4 of 5 stars
Review of Extended Stay America - Washington, D.C. - Chantilly - Airport

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Extended Stay America - Washington, D.C. - Chantilly - Airport
Ranked #12 of 14 Hotels in Chantilly
Baltimore, MD
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Wonderful staff and clean”
4 of 5 stars Reviewed January 30, 2013

I stayed here for one night on a business trip. The front desk staff, including Naima, Dhiraj and Rebecca were wonderful. They are very helpful and always have a smile on their faces.

The room was clean and the kitchenette was utiliarian. Parking is plentiful and the grounds are well maintained. Internet was at a decent speed. As is the case with Extended Stay America facilities, breakfast is on the light side - muffins, coffee and a fruit.

All in all, a comfortable place to stay. I will stay here again.

Room Tip: I selected the ground floor, to ease the unaloading and loading of my baggage.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank travelclient
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review, February 18, 2013
Thank you for your kind comments. We are so happy you enjoyed your stay. Please visit us again when you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
    65
    28
    8
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    17
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Marshalltown, Iowa
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 29, 2013

A Friend and I stayed there a few days while visiting DC for the Presidential Inaguration. It was a great experience, we had great service and the room was great. It was nice having a fridge, stove and sink along with plates, silverware, and etc. It was not only clean but very comfortable and there was a lot of shopping and restaurant options near the hotel.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mggarcia29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review, January 30, 2013
I am so happy to hear you enjoyed your stay with us over the Inaugeral period. Our rooms are perfect for that type of event and I am glad it served you well. We were thrilled to have you and hope you will visit us again when you are in the Chantilly area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 23, 2013

The hotel was selected thru Hotwire. My guy and I came in for the Inauguration, I was in shock when we got to our room, I didn't realize that the room was equipped with fridge, stove and sink. So when I saw there was a stove, I decided to do a little grocery shopping, I ended up also buying a bowl, paper plates, spoons and forks. When I returned to the room I was about to put items in the cabinets and once again, to my surprise, there were already, plates, glasses, coffee mugs and silverware wow! Naima was fantastic, she goes out of her way to make you happy and she is a delightful person. I felt right at home on a mini vacation. I will stay again on my next visit.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cynthia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review, January 25, 2013
I am so happy you enjoyed your stay with us during the Inaugeration. The rooms set up perfectly for that type of stay and we are so happy it worked for you. We look foward to you visiting us again. See you next time and thank you for choosing us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chantilly, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 13, 2013

I am staying at the Extended Stay America - Chantilly Airport for a couple of months and it almost feels like home! Naima and Sean are wonderful - they know you by name within your first few days here and they go out of their way to make sure you have everything you need. The rooms are spacious, clean and equipped with most everything you need in a kitchen except a stove. The beds are also very comfortable. On some nights I can hear some banging in the hallway or the TV in the next room, but for the most part, the place is quiet and people seem respectful of other guests. Overall, this is a great place to stay!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dlpoly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review, January 15, 2013
Thank you so much for your kind words. It always makes me so happy to hear comments like yours. We all try and make our guests feel welcome and at home and am glad we were able to make your stay a happy one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chantilly, Virginia
1 review
5 of 5 stars Reviewed December 18, 2012

Ive been staying at this property for 2 years next week this is home away from home for me. Rooms are great here i have the u shaped that dosent make me feel like im in a hotel room all the time. Staff here is execelent we all know each other by name so its a good feeling coming to stay very comfortable. Motel is very clean, quite, and affordable. Would like to see alittle more exercise equipment but they do have a few things and a nice lake to walk around. I could choose to stay about anywhere i wish to but i'll continue to stay here feels more like home than anywhere.

Room Tip: If you stay pool side you have great view of airplanes flying into Dulles Airport some are very clos...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jeff g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review, December 31, 2012
Thank you so much for the kind words Jeff! We are so happy to have been your "home away from home" now for 2 years. We know you have so many options and I am so happy to read how happy we are with us. Thank you again for taking the time to share your thoughts!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chantilly, Virginia
1 review
5 of 5 stars Reviewed December 17, 2012

I would like you to know that your front desk clerk Pema Tarang is a gem of a person. She always smiles and greets her guests. The check in process with her was very efficient also. I have seen her resolve guest complains. She has complete knowledge of the area, be it what ever type of question, she has an answer. I was once waiting for someone to pick me up, I saw the calls that rang at the hotel, she answered them promptly.
I am very happy with her service and with the hotel's service as well. Great job.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jay V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review, December 19, 2012
Thank you so much for your wonderful comments about Pema. She is a great employee and person. She cares so much about making sure our guests are happy. Her smile always lights up the Hotel! Thank you again and we look foward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 14, 2012

I was treated extremely well and one employee really went out of her way to assist me.Her name is Pema Tamang employee #4506 I believe.She is very pleasant and a valuable asset to this establishment. Unbelieveable customer service skills and a pleasant, cheerful attitude.I am always traveling and because of her, when I have future trade shows to do at the Dulles Expo Center, I will make it a point to stay at this hotel.Great job Pema!!

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank luis_is_the_man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review, December 17, 2012
Thank you so much for your wonderful comments. I am so glad you mentioned Pema. She is a wonderful person and cares about each and every guest. She tries to make everyone's stay a "home away from Home" and I am so glad you feel this way also. We look foward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Washington, D.C. - Chantilly - Airport

Property: Extended Stay America - Washington, D.C. - Chantilly - Airport
Address: 4506 Brookfield Corporate Dr, Chantilly, VA 20151-1657 (Formerly Sierra Suites Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#10 Business Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Chantilly - Airport 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Extended Stay Deluxe Washington Dc-Chantilly Hotel Chantilly
Extended Stay Chantilly
Extended Stay America Chantilly
Chantilly Extended Stay

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