Being a Platinum Rewards member I frequent plenty of Courtyards and found this property to be on the lower end of them all. Came up for a holiday weekend stay. The reception staff were friendly and accommodating, but it goes down from here:
-Room was clean but carpet had stains.
-Our room faced inward to the Courtyard where we were subjected to a group of loud and what appeared to be drunken "guests" who settled there for almost 5 hours.
-Constant dog barking the next morning. And they do not permit dogs?
-Unfriendly cafe staff. While taking our order we were put off twice so they could attend to another manner. Asked another staff member for butter and silverware that should have been on the plate and it was asking for a million dollars. Gave me a nasty look saying nothing.
-The grounds are in need of TLC. Although I will say that around 8:00 am there was a landscaping crew trimming bushes with loud gas engine trimmers. Saved the need for a wake up call!
There is a much nicer, cleaner and updated Courtyard, the Courtyard Dulles Town Center that also serves IAD where you will have a much better experience. Adjacent to a mall and a variety of fine restaurants. Stay there!
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- Also Known As:
- Courtyard By Marriott Washington Dulles Airport Chantilly Hotel Chantilly
- Courtyard Chantilly
- Chantilly Marriott
- Chantilly Courtyard