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“Great stay - lovely staff!”
Review of Courtyard Bristol

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Courtyard Bristol
Ranked #2 of 13 Hotels in Bristol
Certificate of Excellence
Chesterfield, United Kingdom
2 reviews
“Great stay - lovely staff!”
Reviewed March 9, 2014 via mobile

Had a quick stop in this hotel and really enjoyed our stay here.

The value for money is incredible and we just enjoyed conversing and dealing with their staff who are ever so helpful, accommodating, caring and never fail to listen to our needs and requirements during our stay.

Talking about first class customer service, this hotel is certainly the one to beat in my opinion!

Will definitely stay here again if given the opportunity.

Stayed December 2013, traveled with friends
Helpful?
Thank Romina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamCourtyard, Manager at Courtyard Bristol, responded to this review, March 11, 2014
Thank you for your review Romina W! We are excited to hear that you were happy with the service that you received at Courtyard Bristol, as our goal to provide exceptional customer service to each guest. We value your feedback and look forward to your next visit and our next opportunity to serve you.

Hospitably,

Chris Davis
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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412 reviews from our community

Traveler rating
    174
    169
    47
    15
    7
See reviews for
144
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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  • German first
  • Japanese first
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  • Any
English first
Level 5 Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed March 8, 2014

My second trip to the Bristol, VA/TN area and to Abingdon. I did not see this hotel's signage on the exit signs and initially thought I had the wrong exit. No chance! What a great location, with upper end chain restaurants located nearby, and easy access to the interstate. My check-in was efficient and the room was situated just where I had requested. Very well appointed room; however, the bath outlet did not work nor could I find a hairdryer in the room. Additionally, the switch on the nice lighting between the queen beds was difficult to operate. I called the desk and within 3 minutes I had a hair dryer in hand and a request to let them know when it was permissible to make the repairs. Maintenance not only promptly repaired the problems, but took the time to write a personal note informing me of what had been done to correct the problems and left a coupon for a free breakfast in the Bistro. My stay was so peaceful that I decided to stay an additional day--indoor pool and nice exercise area. Lots of business people in the lounge area working in the evenings. I will return. The staff is super and the hotel is well kept!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hiwassee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamCourtyard, Manager at Courtyard Bristol, responded to this review, March 11, 2014
Thank you for taking the time to review Courtyard Bristol Hiwassee! We are so happy to hear that you were pleased with your stay and we look forward to our next opportunity to serve you.

Hospitably,

Chris Davis
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, New Jersey
Level 6 Contributor
175 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 3, 2014

We have stayed at this hotel several times and this is our go-to stop in the Bristol area. The hotel is clean, convenient to dining and shopping, and quiet if you get a room not facing the interstate. The staff here is also great - very welcoming. I recommend this when staying in the Bristol area.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank K2V2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamCourtyard, Manager at Courtyard Bristol, responded to this review, February 5, 2014
Thank you for taking the time to review our property K2V2! We are delighted to hear that you enjoy staying at Courtyard Bristol; we look forward to your next visit and our next opportunity to serve you.

Sincerely,

Chris Davis
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville
Level 5 Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 25, 2014

Every time we travel up and down Interstate 81 we stop and stay at this hotel and we love it. We always know what to expect; a clean room, friendly staff, and use of the pool from our younger daughter. Staff is accommodating and friendly which goes a long way with me.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kfowlkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamCourtyard, Manager at Courtyard Bristol, responded to this review, January 27, 2014
Thank you for your review kfowlkes! We are happy to hear that you enjoy staying at Courtyard Bristol and we look forward to serving you in your future Interstate 81 travels.

Sincerely,

Chris Davis
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southlake, Texas
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 24, 2014

This hotel is conveniently located off the Interstate. That was ideal for my needs as it is also convenient to restaurants. The room was very large and comfortable. The lobby is also very nice. The staff was very friendly and helpful. I look forward to a return to this hotel.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loywe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamCourtyard, Manager at Courtyard Bristol, responded to this review, January 26, 2014
Thank you for your review loywe! We are happy to hear that you were pleased with your room and the service you received while visiting Courtyard Bristol. We look forward to your next visit and our next opportunity to serve you.

Hospitably,

Chris Davis
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 23, 2014 via mobile

Halfway between the DC area and Huntsville, AL, this property is located a little off the interstate, which makes it very convenient. It is located in an area that has a number of stores and restaurants. There is a large lobby area and a nice restaurant where you can buy breakfast. We did not use any of the facilities such as the gym due to time constraints. One of the disappointments is that there was not a complimentary breakfast and I might have overlooked it, but I did not see any complimentary coffee in the lobby. The room was clean and large and the staff was friendly and helpful.

Stayed January 2014, traveled as a couple
Helpful?
Thank PA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamCourtyard, Manager at Courtyard Bristol, responded to this review, January 26, 2014
Thank you for taking the time to review your stay at Courtyard Bristol PA B! We are excited to hear that you were pleased with your stay and we look forward to our next opportunity to serve you.

Hospitably,

Chris Davis
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, Tennessee
Level 5 Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 4, 2014 via mobile

Return visitor to courtyard. Has a better room rate for seniors than Fairfield Inns nearby. In great shape, close to restaurants and shopping. Very friendly staff. Easy access to interstate 81. Stay on side away from highway. Truck noise can be bothersome.

Stayed December 2013
Helpful?
Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamCourtyard, Manager at Courtyard Bristol, responded to this review, January 6, 2014
Thank you for your review William H! We are excited to have had another opportunity to serve your accommodation needs and look forward to your next visit to Courtyard Bristol.

Hospitably,

Chris Davis
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Bristol

Property: Courtyard Bristol
Address: 3169 Linden Dr, Bristol, VA 24202-5809
Phone Number:
Location: United States > Virginia > Bristol
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Bristol
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Bristol 3*
Number of rooms: 175
Official Description (provided by the hotel):
If you're looking for Bristol, VA hotels, then you'll love our Courtyard Bristol hotel - located in the heart of the "birthplace of country music." Our Bristol, Virginia hotel is just off I-81, near Bristol Motor Speedway and Bristol Dragway - home to several NASCAR and NHRA races. Music buffs will love the Rhythm and Roots Festival, the Crooked Road Music Heritage Trail, The Creeper Trail, and the Birthplace of Country Music Cultural Heritage Center. Our newly renovated lobby features modern decor, complimentary Wi-Fi, and the GoBoard, an interactive touchscreen that allows guests to get information about dining, entertainment, and sightseeing options in the local area. Drop by The Bistro for a healthy breakfast. Relax in our indoor pool, work out in the fitness room, or unwind at our bar. Planning an event? Let us know - our versatile space hosts up to 40. Few Bristol, VA hotels can match our customer service, so make a reservation today! ... more   less 
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Also Known As:
Courtyard By Marriott Bristol Hotel Bristol
Bristol Marriott
Bristol Courtyard

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