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“This Place Excells At Customer Service”

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Courtyard Blacksburg
Ranked #5 of 10 Hotels in Blacksburg
Certificate of Excellence
Raleigh, North Carolina
Level Contributor
139 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“This Place Excells At Customer Service”
Reviewed September 11, 2013

Stayed here for a football weekend. Dressed in opponent purple we found a very welcoming hotel staff dressed in VT t-shirts upon arrival who welcomed us to the Courtyard and also to Blacksburg. Garrick got us checked in and we had an extra nice room on the backside of the hotel with a small balcony. The mattress and pillows could have been firmer. We rested well each night. WiFi in our room was quick and respionsive. We found the same friendly "we're glad you're here" enthusiasm from all the staff we encountered. The complimemntary coffee, tea and fresh cookies in the lobby were a very special touch of the Courtyard staff.

Room Tip: Ask for a room on the backside with a balcony. Ask for a room away from th ice and vending areas A...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank PRMoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, October 24, 2013
Dear PRMoose,

Thank you for visiting with us and writing a review! Glad you had a great experience during the football weekend!

With Hospitality,

The Courtyard by Marriott Blacksburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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152 reviews from our community

Traveler rating
    91
    46
    13
    1
    1
See reviews for
70
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Any
English first
Knoxville, Tennessee
Level Contributor
146 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 7, 2013

Got a late start on an eight-hour drive and was looking for a place to stay about halfway to my destination. Got the last room in this very nice hotel, which was packed with Virginia Tech football fans. I can't say enough about the guy who checked me in. Was pleasantly surprised to find him still at the desk when I checked out. If you can be waited on by Garrick, you'll be well taken care off.

Room Tip: Breakfast is not complimentary, but it the buffet was only $5 the morning I ate there (regularly $8...
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  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TNmilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, October 22, 2013
Dear TNmilt,

Glad you were able to visit with us during a VT football weekend while passing through! Thank you for your post and we have shared your comments with Garrick!

With Hospitality,

The Courtyard by Marriott Blacksburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio, United States
Level Contributor
142 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed August 18, 2013

We stayed at the Courtyard our first night in town before moving to the "official hotel" for the wedding we were attending. I really like Courtyard's Marriott service, nice beds, roomy baths, good toiletries, and wireless that works! I wish the official hotel had been as well run!

  • Stayed August 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, October 11, 2013
Dear Mary R,

Thank you for visiting with us and your review! We hope you had a wonderful time at the wedding!

With Hospitality,

The Courtyard by Marriott Blacksburg Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 17, 2013

I stayed here just one night for a business trip, arriving on a Sunday. Check In was efficient, friendly and helpful. It took me a little while to figure out what I thought of the lobby, but it is not updated to the Bistro look with the convenience of Starbucks or getting a light snack. It kind of looks and feels like a sitting area/dining area of an older assisted Living community! There a a bar area, but it is not open on Sunday night. My room was a king room with a balcony that overlooked a quite back road. If you are like to walk or jog, you would be able to do so on roads behind the property. One slight annoyance about the room was the air conditioner unit was right next to the desk, so when I was doing work, it was loud and cold. Bathroom had seen better days and the grout on the shower showed some mold. Location is convenient off the highway and there is a good selection of places to eat and shop in a "marketplace" about a couple miles from the hotel. House Keeping starts very early in the morning, I did not have my do not disturb sign on my door and they were knocking to come in at 7:30 am. Free coffee was available in the morning, but I did not even seek out what the breakfast options were as I had to get on the road. This is not the nicest Courtyard I have stayed in but it got the job done.

Room Tip: Rooms in the back of the hotel overlook a quiet back street which was pleasant at night, however del...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 143143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, October 3, 2013
Dear 143143,

We appreciate your candid feedback and your post has been shared with our team members. Since our property opened in October 2007, the hotel was new when the Courtyard Bistro rennovations began. We have tentatively scheduled our rennovation to begin 4th quarter 2014.

We hope that you will visit again!

Lauren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
345 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed July 30, 2013

This Courtyard is the older style (no Bistro) but is in very good shape. The rooms are large and comfortable. The location is very convenient to shopping, businesses and Virginia Tech. The staff is very friendly and helpful (loaned me a laptop when I couldn't get mine to download an Excel document!).

Nice buffet breakfast but nothing made to order.

Room Tip: I chose the 4th (highest) floor as there were some families with kids visiting Virginia Tech staying...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, September 13, 2013
Dear Don M,

Thank you for visiting with us and your review! Happy to hear the Front Desk could help by loaning a laptop for your work.

Our breakfast buffet offers eggs and omelets cooked to order seven days a week. I apologize that was not offered.

With Hospitality,

The Courtyard by Marriott Blacksburg Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 8, 2013

This hotel is not the cheapest nor the closest to Virginia Tech's campus, but the overall quality is the best imo. Their staff, from front desk to cleaning to maintenance, are the best in town. The rooms are very large, especially the two queen rooms, plus they include a small fridge. There is a small bar in the lobby and pay breakfast (I've never eaten there - too many great local options in a college town). Overall, this hotel is my first option in Blacksburg.

Room Tip: Rooms in the middle facing the back of the hotel have a balcony.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank H4VT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, August 5, 2013
Dear H4VT,

Thank you for making our property your first choice when visiting Blacksburg! We appreciate you recognizing our staff as the best in town!

With Hospitality,

Lauren and the Courtyard by Marriott Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
153 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 18, 2013

This is a fairly new hotel, and I expected it to be clean and it was very clean. But, more than that, the staff was very friendly and attentive. The beds were super comfortable, and the I will definitely there again.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgeg844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, June 18, 2013
Dear georgeg844,

Thank you for visiting with us and posting for the travel community about your stay!

With Hospitality,

The Courtyard by Marriott Blacksburg Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Blacksburg

Property: Courtyard Blacksburg
Address: 105 Southpark Dr, Blacksburg, VA 24060-6664
Phone Number:
Location: United States > Virginia > Blacksburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Blacksburg
#4 Romantic Hotel in Blacksburg
#4 Business Hotel in Blacksburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Blacksburg 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Courtyard By Marriott Blacksburg Hotel Blacksburg
Blacksburg Marriott
Blacksburg Courtyard
Courtyard Blacksburg Virginia

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