I used to love this place and it was the only Chinese place I really ate. The last few visits though have been very disappointing. After recommending this place to my mom, she ordered dinner for us only to receive a dinner full of what tasted like burnt garlic. It made the entire meal taste burnt. She called to complain and instead of an apology or anything like that, the personshe spoke with argued with her that she was wrong and that there couldn't have been anything burnt in her meal. A few weeks later we decided to give them another chance only to again get meals with burnt something in them, although it was not as bad as the first time. The most recent event was the most frustrating. Myboyfriend and I ordered a couple of dinners tonight and after waiting for around an hour and a half for our meals we called to find out where the food was. The person on the phone seemed surprised that we hadn't gotten anything yet and said it should be here soon. Less than 10 minutes later we got a call saying that we had not provided the right address and that supposedly they had tried to call us several times but the call didnt go through. This seems fishy to me since our phone never rang but we could call them without issue. Then we were told that our food would have to be remade and sent back out. Now, after more than two hours of waiting we still have no food. It seems to me that the management is letting standards fall and they are unwilling to admit mistakes or do anything about them. While the food is still pretty good, I will not be eating here for a while.
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