This restaurant needs complete re-organisation and a chef who can cook.
The staff need to know what they are doing. A re-organisation of the menu would be a start....we were not shown the breakfast menu and were charged for two buffets even though I had only eaten porridge and fruit. I was charged extra for an orange juice. The second morning, as no bread was available, I requested some toast. There was no jam, and the waiter went to a basket obviously only intended for him to access. On the evening of our arrival...a Saturday, we were informed that our only option apart from the seafood buffet which we did not want as we had eaten at lunchtime, was "a burger or a burger".......not even a baked potato or soup or salad....really poor.
On the Sunday evening we had tried to reserve a table, but were peremptorily told that, despite being residents, this was not possible......WHY?! We then had to wait 25 minutes to be seated, and a further three-quarters of an hour before anyone came to take our order. During all this time we had not even been served with a drink, far less bread! When, an hour and a half later, our meal arrived, the green beans were completely inedible, and the potatoes were not as ordered, mashed, but obviously cooked along time ago sauteed ones.
Other people at nearby tables were also experiencing similar problems. One poor elderly man had a raw steak, and could not even begin to attack it!
I suggest the manager goes to other places to see what happens at breakfast in the 21st Century, and that the menu is simplified, and the entire buffet is re-vamped so that the food is hot and hygenic.
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