We recently spent almost a week as an Interval exchange here in a 2 bedroom, 2-1/2 bath unit. Our unit was #53; it was clean and everything worked. The layout is a little strange - master bedroom and bath at sub-basement level, living, dining and kitchen in the middle and the second bathroom with bath upstairs. This was fine for a couple, or for two couples, but I don't know how well it would work for families with young kids. There is a balcony looking out on to the golf course. Check in was quick, although front desk staff is certainly not the friendliest - check in wasn't bad but when we used the pool one time the older woman who helped us was close to surly in attitude. The pool and hot tub were fine, and they do provide towels at the front desk. This is the only amenity at the resort. They do advertise a craft class on Wednesdays but we didn't attend. Everything else in the immediate area - golf, chair lift, biking, climbing wall, zip line, restaurant and bar, Lake Laura - is at Bryce Resort next door. It is very close so not inconvenient to use, we just thought that Chalet would make golf, dinner, etc arrangements for you since they have nothing there. But they do not even have a concierge desk.
The resort is old and certainly needs updating, although I was told our unit had new furniture. The location in the Shenandoah Valley is beautiful, and there are lots of little towns and wineries around it - the Skyline Drive is close to an hour ride away but well worth the trouble.