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“Large rooms, good value” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites White River Junction

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Holiday Inn Express Hotel & Suites White River Junction
Boston, Massachusetts
Level Contributor
153 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Large rooms, good value”
4 of 5 bubbles Reviewed April 15, 2011

This appears to be a very recently renovated Holiday Inn Express. The rooms are huge and clearly set up for families/groups who are in the area to ski. My room had big living room, full sized kitchen and a large bedroom. It was bigger than my first apartment. The decor was a little more simple than some other Holiday Inn Expresses I've stayed in but it was clean and neat and included breakfast. The staff were very friendly. My only negative was one of the towels in my bathroom had a red dye type of stain on it. The towel was clean though, but just shouldn't have been used.

  • Stayed April 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SunSeekerMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JParris5001, General Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review, April 19, 2011
Thank you for your recent comments regarding the Holiday Inn Express White River Junction. We appreciate you taking the time to make us aware of your experience during your recent visit.

We are always pleased to receive praise and acknowledgement and we are equally appreciative of constructive criticism because it allows us to improve on our product. Your comments will be shared with our entire staff, as a reinforcement to continue to improve their efforts to make the Holiday Inn Express a leader in excellence.

Once again, thank you for your feedback. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Hospitality hotels.



Sincerely,


James A. Parris
Holiday Inn Express
White River Junction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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273 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
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English first
California
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 bubbles Reviewed February 21, 2011

We checked in late after a long trip. Had guaranteed a two-room suite only to find out they gave it away. Fairly unapologetic and the desk clerk even indicated this happens frequently, blaming their booking system. So we were forced to buy two rooms. It was a little late to go hotel shopping in this fairly remote location.

Now the best part. Hoping to sleep in after the late night, we were awoken promptly at 7:15 by intense hammer pounding right outside our window. There is a relatively major building going up just next door. A crew of about 15 guys really going at it. The hotel posted no advance notice of this "inconvenience."

The hotel is a no-frills place in reasonable shape, but what a disaster service-wise. Think twice about booking at this hotel. I'll never stay here again and I'm not terribly picky.

So the hotel and facil

Stayed February 2011, traveled with family
Helpful?
1 Thank brad935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JParris5001, General Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review, April 19, 2011
Thank you for taking the time to convey your comments regarding your recent experience with the Holiday Inn Express White River Junction. Your willingness to share your thoughts with us is genuinely appreciated.

We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We would like to apologize for not meeting your expectations in regard to the construction going on next door. Please rest assured that management is taking action to resolve this issue.

Again, please accept our sincere apologies. We hope you will continue to use Holiday Inn hotels as your lodging of choice, and look forward to welcoming you back in an effort to provide you with the level of service you expect from Intercontinental Hotels Group.

Sincerely,


James A. Parris
Holiday Inn Express
White River Junction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
82 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed October 23, 2010

The hotel is modern. The location is not well marked from the highway, the directions from the website are a must and in the dark it isn't easy to spot the drive from the highway. There is parking under the building as well as alongside.

We found our room (mini-suite with sink, fridge, microwave etc) to be clean, spacious and all the facilities to be well-maintained. There is a large breakfast room and there was someone looking after things both days we were there, ensuring that supplies did not run out. A second room (a function room) was opened on one day, so that there was sufficient space for all guests. The choice was the usual range of cereals, pastries, yogurt etc and a couple of hot items (and a waffle maker).

White River Junction is well placed for touring the area.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CheresX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahBC2, Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review, October 25, 2010
Thank you for your willingness to share your thoughts with us. Your comments regarding our location and lack of signage along the road is appreciated. This is a project we are working to have resolved in a timely manner. We hope that you visit us again in the future and again we thank you for your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Level Contributor
592 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
5 of 5 bubbles Reviewed October 20, 2010

This is a really nice HIE, spotless and and convientely located to so much! We stayed two nights and enjoyed the spacious breakfast room with a view and lots of food choices. Really nice lobby area and covered parking in garage below! The room was large with a comfy bed, big flatscreen TV and free wireless! Close to Woodstock, VT which is a beautiful VT village full of history and a quaint main street. Also visited Quechee gorge and Hanover, NH - home of Dartmouth college. Have lunch at Lou's diner in Dartmouth - lots of great choices! Arrived late and had a nice dinner at AJ's Steaks and Seafood - great food. Could use extra sign at night to show you where to turn - just off hwy.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nowpacking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahBC2, Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review, October 25, 2010
We are so pleased that you enjoyed your stay at our property! Thank you for taking the time to share your thoughts. We hope that you can stay with us again and visit more of the natural beauty Vermont offers. Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm City, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed October 13, 2010

We stayed at this Holiday Inn before going to see the foliage in the White Mountains New Hampshire. The hotel is very clean and neat. So was our room- just spotless. Everything worked well, including the computers/printers in the buisness room. The breakfast area/food was fine for our needs. The area was kept clean and everything was well stocked. The location is great because it is very close to the interstate, but not so close that you can hear the traffic. It was very quiet. It is also a short drive to beautiful Woodstock VT. Great restaurants, very picturesque. There was a large East Coast rain storm so we made good use of the hotel's great parking garage! We never got any of our luggage wet, as the elevator comes right down there. This hotel would be the perfect place to stay if it were snowing! We paid $117 for a Thursday night. Great value for a King bed and breakfast! The front desk staff was excellent- great service. Go and stay!

  • Stayed October 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jgrace7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahBC2, Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review, October 25, 2010
Thank you so much for your feedback. Your comments have been shared with the hotel staff as a reminder of the great work they do. We are so thrilled that you had a great stay depsite the terrible weather we endured that week! It is a pleasure to know that we met you expectations. Thank you again and we hope to see you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
glasgow, UK
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed October 10, 2010

Used this hotel as a base to visit Hanover NH. Can't fault the rooms except for the movies service did not work and despite 3 attempts to fix it by the willing maintainence guy it remained out of service. The only option for evening mealsor something to do is to get in your car and drive, hanover is about 15 minute drive, No services nearby unless you count a petrol station. Breakfast reminded me of a school canteen.

  • Stayed September 2010, traveled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank redsox367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahBC2, Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review, October 25, 2010
Thank you for your comments regarding your stay with us. I apologize for the lack of resolve in regard to your television. I appreciate your honesty and hope that you will visit us again in the future. Your willingness to share your thoughts is appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
4 reviews
4 of 5 bubbles Reviewed September 15, 2010

Rolling into town for a customer meeting, I had tried other competitor's in the immediate area in the recent past. I found that I could get the best rate here so I decided to give the property a try.

After driving 300 miles today, the friendly staff identified me as a first time visitor and answered all my questions despite a busy check in time. The property looked new inside and out, very clean, and the king suite was very spacious(perfect for me and all my gear, laptop, printer, etc) and also quiet.

Using my AAA discount, the rate was reasonable and very competitive when compared to other hotels in the area. I had a great experience and will be looking to book here again for my next trip up to the area.

  • Stayed September 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NewEnglandTraveler01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StringJ2, Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review, September 16, 2010
Thank your for your positive feedback! We are always pleased to receive comments from our guests to inspire us to provide the best service possible! Your comments have been shared with the staff and we look forward to serving you in the future! Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites White River Junction

Property: Holiday Inn Express Hotel & Suites White River Junction
Address: 121 Ballardvale Dr, White River Junction, Hartford, VT 05001-7175
Phone Number:
Location: United States > Vermont > Hartford > White River Junction
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in White River Junction
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites White River Junction 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Holiday Inn Express Hotel & Suites White River Junction, VT is just what you need when you re on the move! Conveniently located at the junction of Interstate 91 and Interstate 89, this 100% smoke free hotel is the perfect place to call home while traveling on business trips, family vacations, or for the long term visitor to the Upper Valley. While located in close proximity to local businesses, including Dartmouth College, Dartmouth Hitchcock Medical Center, VA Hospital, Timken Aerospace, Tele Atlas, King Arthur Flour, and Thermal Dynamics, other area attractions include Quechee Gorge, Simon Pearce, Montshire Museum, as well as Killington, Okemo and Sunapee ski mountains. Our finely appointed guest rooms feature microwaves, mini-fridges, kitchenettes, free high-speed wireless Internet, access to our guest laundry facilities, business center, exercise room, underground parking, free Express Start breakfast, and much more. The White River Junction Holiday Inn Express Hotel & Suites' central location allows guests to visit both Vermont and New Hampshire attractions, including ski areas, fall foliage tours, state parks, tax free shopping, and museums. Guests can lounge by the fire in our beautiful great room, or relax and read in our cozy library. We re here, ready with all you need to make your trip to White River Junction a success. We re the Holiday Inn Express. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites White River Junction
Holiday Inn White River Junction
White River Junction Holiday Inn

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