We went on a Sunday night after a big snow storm the Friday before. We knew it would be busy, but didn't expect it to take as long as it did. There were 2 of us, and we were there for well over 2 hours. We walked in and waited at the hostess stand for almost 10 minutes before my husband finally went over & asked the bartender if there was a hostess. He said they had called in sick that day, so he was it (while working a full bar). He came over, took our name and told us it would be about 15 minutes. After waiting 40 (not including the 10 we waited for the hostess), many of the 4 tops were seated before we were. We were finally seated, in a table that was clearly improvised for 2, and squeezed behind a four top with very little room. The waitress was as nice as can be, but you can tell she was hustling because of how busy it was. It took a while to get a drink (sodas) and had to wait again to order. After we ordered, we watched the bartender, who is also the host, busing and cleaning tables along with the wait staff. The meal was good. My husband had the rib eye, which was cooked perfectly, however, for $25, he had no choice of sides, came with mashed and green beans, and did not come with a salad.
Living in VT, I know that ski season is a time where restaurants like this make the bulk of their money, especially after a big storm. They seemed unprepared for it, which makes for an unpleasant experience on the diners and the staff. While we realize this is a family establishment, we now realize that long wait times also make hungry unhappy children. It would have been wise to offer bread on the tables as soon as people were sat. There was an entirely empty room with an additional 6 tables off the room where we sat. Had that been open and functioning, the wait would not have been nearly as long. I think I'll wait for the off season if I ever go back.
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