The only thing that my two travel companions and I thought was good about this place was its convenience to the mountain. Maybe I shouldn't be comparing this to the Stowe Mountain Lodge (which is worth every penny), but for $432/night it's certainly masquerading as a luxury hotel.
First, the hotel is loud, so loud! It sounded like there was a bowling alley upstairs from us. When you walk through the halls you can hear every step, and you can hear everyone else's steps when you are trying to sleep. Second, the pool is not enjoyable at all if you are looking for a little bit of adult time. Kids are great and skiing is a fun thing to do with them, but some people go on vacation to relax and the pool area is the opposite of relaxing. Also, there are no robes to get you from your room to the pool and back, so you either wrap yourself in a towel or walk down the hotel halls in your bathing suit. Every ski resort I have ever stayed in has provided pool robes. The room was clean but very no frills and the entire resort including the rooms looks like we took a time machine back to 1989. I know this hotel is fairly new, but it looks dated. Our hallway was lit with flourescent lighting and painted this terrible combo of hunter green and maroon. It looked like there were some holes patched on the walls but no one ever bothered to paint over the spackle.
Our heat also didn't work on the second night. We called, they came to fix it and couldn't. While they did offer to move us, it was midnight and we didn't feel like having to move all of our luggage and ski gear to another room in the middle of the night.
One night we called the desk to arrange for a taxi. Instead, we were told we had to do it. Really? I've never been at a resort where they won't call a cab for you. Isn't that part of the responsibilities for a concierge? When we left we called the front desk to arrange for a bell cart and were told it would be "a while." It's checkout time, how do they not expect an increase in the amount of people checking out? How long is a while 5 minutes, 30 minutes?
If we had spent $200 a night, I wouldn't not be complaining about any of this. I do believe you get what you pay for. In this circumstance, I feel like you are paying for luxury and getting a Holiday Inn that is just conveniently located at the bottom of the mountain.
I would only recommend this place if you don't mind loud kids everywhere and aren't expecting anything except a place to ski in and out of.
- Official Description (provided by the hotel):
- Escaping to a world of complete relaxation and exhilaration to fulfill your next great adventure craving has never been easier than visiting the Mount Snow Grand Summit Resort Hotel. Located in the renowned Green Mountains our idyllic, year-round resort is an incomparable staging ground for your outdoor vacation activities with family, or for a romantic getaway. We offer guests just about every amenity imaginable so there is truly something for everyone. This is in part why we’re fast becoming a leading wedding and conference destination. Let us help you begin your Grand Vermont adventure. ... more less
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- Also Known As:
- Grand Summit Hotel
- Summit West Dover
- West Dover Summit
- Grand Summit West Dover