I found Resevoir online and read the reviews. I was really excited about this place. The menu looked great. I went on a Sunday night. I am a business traveler so I was by myself. I pay particular attention to how restaurants treat single diners. In my experience that is the bedrock of the service experience at a restaurant. The places that do it well are some of my favorites. I ordered a glass of wine (after I asked for a wine list) and looked over the menu. I hadn't made up my mind so when the waitress came back with the wine, I just ordered a cup of their potato leek soup which is a regular menu item and said she could put that in while I picked an entre. It took FOREVER for the soup to come - so long I thought she had forgotten it - and there was almost nobody in the place. The soup had a drop of truffle oil on top which was a nice touch, but it seemed watery and otherwise bland. I dumped in the little bag of oyster crackers to give it some texture and add the little bit of salt that it needed. This made it passable. I thought I would try the duck when I looked at the menu on line but then the waitress told me about their specials, one of which was meatloaf stuffed with andouille sausage. That tripped my trigger so I ordered it. I asked for the 5 cheese mac and cheese (in its own little crock) and the carrots as side dishes.
Here is the report:
Meatloaf: tasted ok, but cold. Yes, cold. One of the inside slices was barely warm. I couldn't tell if it had ever been warm or if it just sat too long before it came out. I caught the attention of the bartender who popped over and I told her. She took the plate away. About five minutes later my waitress came back with my food and apologized. Verdict? Inside pieces fairly warm, outside pieces barely warm. I'm not sure what they did to it. Also, it was supposed to have sauce on it. It had none.
Mac and cheese was ok, but was shells rather than typical mac and cheese noodles and although it was hot enough to eat, it sure wasn't steaming. It had a thick layer of some kind of crumbs on top. That part of the dish was not hot either so my suspicion is that my plate just sat around for a while.
Carrots - ok, somewhat overcooked, not very hot either.
Took a long time to get a check, but I wasn't in a hurry - just a note to future diners.
Next time I'm in Waterbury I might try Resevoir again and give an update. But they're only going to get one more chance.
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