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“Nice to visite the original B&J factory in Vermont”
Review of Ben & Jerry's

Ben & Jerry's
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$119.00*
and up
Taste of Vermont Food Tour
Ranked #1 of 13 things to do in Waterbury
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Owner description: For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
Reviewed October 18, 2013

On our way from New Hampshire to Vermont, we were close to Waterbury, where Ben and Jerry started their icecream adventure. At the factory (now owned by Unilever), we attended a short but nice tour (only 4 dollars/person) and we got a small sample a recently produced icecream. Jammie. Everything is well organized and afterwards you can buy as many icecream and souvenirs as you want ;-). You don't need more time than about 1 hour, because there is not more than described here. Nice stop though.

Thank Josbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,828 - 1,832 of 2,714 reviews

Reviewed October 17, 2013

It's a pretty short tour, time-wise, but informative, for sure. A film about the history of Ben & Jerry, a tour of where the ice cream is being made, and then on to a sample of ice cream. It's a pretty big sample, too! The tour guide is very friendly, and great with the children. The tour only costs $4.
The grounds are very clean, and we went up to see a few cows they have on the grounds.

Thank Starwoodinpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

We were visiting VT with friends and stopped in to take the tour. We had been before and there was no charge for walking through the factory. While it is presented quite well and entertaining, I felt the admission was a little steep for a walk down the hall and a thumb size sample of ice cream. Of course, you can buy expensive ice cream and many items for sale.
I wouldn't return again b/c of charge.

Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

This is a neat place to visit. The day we were there production was down but the it was still interesting to see the equipment that is used in making the ice cream. They lead off with a short movie which is pretty informative. There was a free sample at the end of the tour.

Thank fibber_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

The grounds and decor around the factory are so adorable- it is a rather whimsical place, with lots of bright colors and cartoonish features. The tour, at just $4 for 30 minutes, is reasonably priced for what it is. We went on a Saturday and were told production is usually down, so all you would be seeing is an empty factory floor. To our pleasant surprise, we actually got to see some action in the factory- the mixing and packaging of the Coffee Coffee Buzz Buzz Buzz flavor. The movie was very cute, using childlike visual aids to tell the company's story, and getting a small taste in the "flavor lab" was fun too (we were sampling a Strawberry Cheesecake flavor).

Our tour guide was great, very friendly and informative, and unafraid to use chuckle-inducing puns ("we will now watch a short 'moo-vie' so if you can't take the stairs please use the 'vanillavator' to the left"). You could just tell by the way he spoke that he was knowledgable about the company, passionate about ice cream, and really enjoyed his job.

The factory opens at 9am, and we arrived at 9:10 which set us up perfectly for the 9:20 tour (presumably the second tour of the day). Our tour group was a fairly small size. As we were exiting after our tour, there was a line to buy tickets and we heard an announcement that the next tour was sold out, so make sure you arrrive early! We didn't even have to queue to purchase our tickets at 9:10 on a Saturday at the height of fall foliage season.

The gift shop has some very cute souvenirs for sale, and the scoop shop was opened for business (with no lines!) at 10am when we were leaving so of course we stopped for a bite- delicious as usual! The parking lots are spread out below the hilltop factory, so you may have to walk up lots of stairs to get from you car to the building.

Because this is such a short tour, I wouldn't recommend a trip all the way to Vermont just to see it. But if you happen to be in the area or passing by, it is worth a visit.

Thank EmelyeKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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