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“Lame”
Review of Ben & Jerry's

Ben & Jerry's
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$119.00*
and up
Taste of Vermont Food Tour
Ranked #1 of 13 things to do in Waterbury
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Owner description: For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
Reviewed August 19, 2013

My 6yr old wasn't excited about it. You watch a video then another video and then get an ice cream sample. You have to wait in line for a ticket and usually a 30+min wait before your tour starts. And afterwards we didn't even get to purchase an ice cream of our choice because the line for that was ridiculous!

1  Thank cnx4789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,067 - 2,071 of 2,864 reviews

Reviewed August 19, 2013

This is a great lesson in business as well as a fun place. We brought our son who is very entrepreneurial here because we love the corporate model of fair wages and corporate responsibility and the lesson comes in a delicious way. I wish more companies adopted this model. We learned a lot more about making ice cream and the Vermont way. This is our second time visiting here.

Thank Hollin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

The visit is fairly priced, $4 per adult, but it is certainly not worth more. Kids 12 & under get in for free. Tours leave every ten minutes, and we had to wait 40 minutes before ours left. The tour consist in three rooms: in the first, you watch a six- minute video on how Ben& Jerry became what it is today, the second room overlooks the production room and there is honestly not much to see ( a video presentation tries to walk you through the steps of ice-making while your tour guide is walking you through the same steps sputtering in her microphone - so not ideal to get a clear image!). In the third room, you are invited to a "tasting", which I would not venture to call that as you can only sample the flavor of the day. When you are ushered out, after about 20-30 minutes, there is a small gift shop, and the ice cream scoop shop, where you will have to wait in line yet again to be served (another 20-30 minutes in our case). Sadly, they did not have my favorite flavor! They could also do a better job with the outside space as there are just a few plastic picnic table. Overall, the site attracts crowds that do not learn much but cannot escape the scoop shop that I did not feel was phenomenal. We had very much looked forward to coming here but were disappointed overall. If you are around, stop by, but do not go out of your way to visit, it is time-consuming and the highlight of the visit will be the ice cream you purchase on your way out to make the visit worthwhile.

1  Thank NC_Lovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

We stopped by on a crowded Friday, but got on a tour within 15 minutes. We saw a short film about the origins of B and J's, then went to the factory floor observation area, where each station was explained to us. They were making Cheesecake Brownie at the time, and we saw them dump the brownie chunks into bins. It was pretty interesting, but we weren't given much time to linger due to the crowds. We had sample of Strawberry Cheesecake ice cream, which was great! There were outdoor areas with spin art, some food, a wood carver making bowls of various sizes, and a large playground for kids. Only a mile off the highway, so easy to get to, and worth the trip.

Thank brimel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

This was not exactly how we had pictured our local Ben & Jerry's Ice Cream Factory. It was hot, crowded and the line for ice cream treats was ridiculous. It was a great mistake to be there on a Sunday afternoon, so be warned! Luckily we had not made the trip with this as our destination - thought we would just "stop in" for an ice cream cone...next time we are in the area we will probably give it a miss. We had been here years ago, and were very sorry that it had become such a zoo, but I guess it is good business for the owners which means (probably) that it is also good for Vermont.

Thank Grandmasfootsteps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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