We have been going to Eagles at Sugarbush for ten years now and this year was by far the worst. My grandmother is in a wheelchair and requires various medical supplies with her when she travels. Since Waitsfield is such a small town, we had to rent the equipment from a place in Burlington, over an hour away. The company was unable to pick up the supplies the day that we left and we kindly asked the resort managers if we could find a place to leave the equipment until the company came. We were told no that there is no options for that and that this week they will be far too busy and that there is no available space. As timeshare owners we would have hoped to be met with a bit better customer service and are quite upset about this. There only idea was to drop off the stuff ourselves but that was not an option seeing that our flight was Saturday morning. The two resort managers have terrible customer service and are very unaccomadating. I love the area and the resort is a nice place to stay but the managers make it almost not worth it. We will most likely not be returning.
- Also Known As:
- Eagles At Sugarbush Waitsfield