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“We go robbed !!”

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Stratton Mountain Resort
Certificate of Excellence
New York City, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“We go robbed !!”
Reviewed December 28, 2013

We literally got robbed in more ways then one. My wife and kids came out for a Thursday and Friday night stay,,, skiing Friday and Saturday. The four of as stayed at The Long Trail.
Two nights and two day lift pass $1900.00. One bedroom condo was a joke. Old furniture, dirty walls, floors, tube TVs, bathroom the worst. Shower head trickled out hot water like a leaky faucet. For this kind of money this place should be way nicer.

Drove to the slopes in the morning, dropped skis,wife and kids off at the convenient SKI DROP OFF AREA .. Drove out to park car and was told by parking attendant that parking here was for permit holders only. When asked where to park he told me at the Sun Bowl ( lodge on the other side of the mountain,, 10 min drive..). What about my wife, kids, and ski gear that I dropped here??? He said you can valet for $35. What a joke.

This tops it off. Finally got on the slopes after struggling thru crowds of people and the longest lift lines ever. Bags tucked away on shelves with thousands of others. After lunch, which consisted of walking around with a tray of food for nearly half an hour waiting for a seat to open only to end up eating on the condiment table we decided to leave. When we came to recover our bags they were gone. We searched for about half hour before seeking help from a Stratton Representative. She was very nice and assured us that someone probably mistook our bags and they will turn up. Two hours later I finally asked if it was possible they were stolen. Now, two Stratton Representatives who were very nice trying to help us locate our bags told us that they have worked here for ten years and have never had a THEFT. They gave us their card and took our number down and told us they will probably turn up tomorrow. When we went to go buy new shoes for our family cause ours were STOLEN. The girl at the shoe store told us that this happened to a family two days ago .. When I told her my story she assured me that stuff gets stolen all the time at Stratton. Not Stratton's fault for my stuff getting stolen but don't lie about the problem.

Dinner for family of 4. Sorry not tonight or tomorrow night. Sandwiches in our crappy room. This place cannot accommodate the number of people that visit.

Skiing the next day even worse. Packed lodges, no where to sit,30 minute lift lines,slopes crowded. Two day ski trip at Stratton set me back about 4GS. Took about 10 runs total. That's $400 a run.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 60JoeV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Albany, New York
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 26, 2013 via mobile

Beautifully decorated rooms and suites. Full amenities in the Stratton Village. Walk to everything. Great food and lots of beers at the Grizzly. Best waffle fries w beer cheese bacon and green onions w sour cream! Great views from the bar stools. Friendly staff. Very helpful!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary Pat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 15, 2013

Have been skiing here for many years and have seen the vast improvements to the mountain. Although the mountain lacks challenging terrain, go to the trees for challenge, snow quality and grooming are always great. High speed lifts all over the place means you can make your way around the mountain with ease and usually a small wait. The Stratton Village is great, although small, has every thing you can ask for. Ski shops, bars and restaurants. Main Lodge is a little dated but still satifiactory and mid mountian base lodge gets super crowded at lunch. Only thing I can say negative is they seem to cater to the weathy and it shows all over the mountain. Overall always a great ski trip. Great place to ski in Southern Vermont.

Stayed March 2013, traveled with family
Helpful?
Thank Madskiervt109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Marcos, California
Level 6 Contributor
325 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed November 1, 2013

I stayed here one night on an eight day New England tour. We were staying in Hilton hotels for the first half of the trip and then stayed at the Stratton Mountain Resort. What a nice change of pace. It is so pretty up there and the corner unit I had was so quaint. I had a kitchen/living room area with a nice fireplace and large screen TV, a bedroom with two beds and another large screen TV, The decor was rustic and the rooms were all very clean. There was also a back balcony overlooking a large park-like area. The breakfast the following morning was very nice and served in the large dining room area. I definitely would love to have stayed longer.

Room Tip: Most of us on the trip bought the fixings for dinner at a nearby store and had dinner in our units.
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank ntflady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 5 Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 1, 2013

We spent the night at Stratton Mountain Ski Resort. Where we stayed was not a hotel. It was a condo. We had a very comfortable one bedroom, kitchenette, table and chairs, and comfortable sofa and love seat in sitting area. The sitting area had a fireplace with gas logs. Very cozy. Heating was delivered through baseboard units. Our tour company provided a shuttle to take us to breakfast at Mulligan's where we had a decent meal. All things considered, we would stay there again. I imagine that it is a wonderful place during ski season.

  • Stayed October 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank txtravelgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Canada
Level 5 Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed November 1, 2013

This resort has a range of accommodation and it took some time to find Long Trail House amongst all the other buildings. My wife and I and another couple shared a spacious, 2 bedroom suite which included a large, open plan kitchen, dining and lounge area. The condo was nicely appointed with three TVs, good quality furnishings and air conditioning and a fireplace. The kitchen came with all needed utensils and we cooked several meals during our 5 day stay. The suite was serviced daily and there was a free laundry just down the hall. It was a short walk to the village square and gondola. Visitors should be aware that few provisions can be bought in the village and the nearest supermarket is a twenty minute drive down the mountain.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1212check
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stratton Mountain Resort

Property: Stratton Mountain Resort
Address: 5 Village Lodge Rd, Stratton Mountain, VT 05155-9600
Phone Number:
Location: United States > Vermont > Stratton Mountain
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Stratton Mountain
Price Range (Based on Average Rates): $$
Number of rooms: 420
Official Description (provided by the hotel):
Located in southern Vermont less than three hours from Boston and four from New York City, Stratton means a big mountain resort experience that's close to home. Stratton offers skiing and snowboarding, a variety of lodging options, slopeside Village for shopping and dining, full Sports Center, 27 hole golf course, world class Stratton Golf University. Choose from a selection of lodging options: Inn at Stratton Mountain has 122 guest rooms; Stratton Condominiums range from studio apartments to four bedroom units. ... more   less 
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Also Known As:
Stratton Mountain Hotel Stratton Mountain

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