That was our second time visiting Stratton Mountain Resort, but this time it was winter. We booked the cheapest possible rooms at Liftline Lodge (so we could splurge on some winter activities and spa) and left Boston on Friday evening. Due to the blizzard and therefore bad driving conditions, we made it to Stratton at 12:30AM. After checking in at Inn at Stratton, we headed to our rooms at Liftline Lodge only to find out that our door was open and someone had taken a nap in our bed. Dying from exhaustion, we returned to the Inn and complained about the situation to the woman at the front desk. She was very apologetic and extremely helpful! She upgraded us to a three-bedroom suite at the Rising Bear lodge. Now THAT is customer service!
The condo was super nice - with a patio, fireplace, spacious kitchen, neat rooms and bathrooms, and access to a heated pool and a hot tub.
The lodge itself is also really nice, with a parking garage in the basement and a nice lounge area upfront.
That obviously made our weekend unforgettable, and Stratton now definitely has very loyal customers.
PS - needless to say, the ski resort itself is superb. Wonderful views, a number of good restaurants and bars, all your winter resort amenities and activities, and of course, a happy skiing/snowboarding crowd. Thumbs up!
- Official Description (provided by the hotel):
- Located in southern Vermont less than three hours from Boston and four from New York City, Stratton means a big mountain resort experience that's close to home. Stratton offers skiing and snowboarding, a variety of lodging options, slopeside Village for shopping and dining, full Sports Center, 27 hole golf course, world class Stratton Golf University. Choose from a selection of lodging options: Inn at Stratton Mountain has 122 guest rooms; Stratton Condominiums range from studio apartments to four bedroom units. ... more less
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- Also Known As:
- Stratton Mountain Hotel Stratton Mountain