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“Excellent staff, beautiful rooms, great ski hotel”

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Stowe Mountain Lodge
Ranked #3 of 24 Hotels in Stowe
Certificate of Excellence
GreenLeadersPlatinum level
Boston, Massachusetts
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent staff, beautiful rooms, great ski hotel”
Reviewed March 14, 2009

I surprised my hubby with a long weekend ski/snowboard trip to Stowe VT and booked the room at Stowe Mountain Lodge. I saw a sale on the room rate the for the previous weekend we were going to go, so I waited until the Thursday before we left to book the room hoping there would be another sale. I am glad I did as an even better sale popped up for our weekend. Rooms were really nice, comfy bedding, beautiful shower/bathroom. Staff was so nice and very helpful. Indoor/Outdoor pool (pool is heated to 88 degrees and you enter through an inside room) and outdoor hot tubs were so great, swimming outdoors in March in VT while looking at the snow covered ski mountain at night is pretty nice!! Great location to both Mt. Mansfield (their is a gondola that takes you across to ski that mountain) or you can get on the lift for Spruce Peak right in back of the lodge. Solstice restaurant was very delicious for both breakfast and dinner. I would have to say that my only negatives would be that using their valet parking is mandatory, no other overnight parking options are available and that alhough everything was always up to our expectations, everything is a bit pricey, but this is an upscale resort, so it should be expected but don't be shocked!! Will definitley be going back next year hopefully for a little longer!!

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jhmars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Virginia Beach, Virginia
Level Contributor
88 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed March 6, 2009

This hotel is under a year old, so it is new and beautiful. The staff are exceptional and make you feel like special guests. It is pricey the room cost is only the beginning. The only issue we had at the hotel and why we did not consider it a resort is lack of things to do. The main reason in the winter has to be snowboarding/skiing, but after that everything on the entire property closes at 6:00 except for the bar and restaurant in the lodge. This leaves only one expensive dining/drinking option on property. There is also not much else to do, they only have a heated outdoor pool which is fun the first time, but uncomfortable, and a workout room and an expensive spa. There is nothing else for families to do. Because of this we decided to go down into the village. Most of the shops close at 5:00 a few a 6:00. My husband was locked out behind me at Shaws general store at 4:55 (Very rude employees there). It just leaves dining and drinking in the evenings. Our teenages were disappointed and we had no other options except sitting in our room in the evenings watching tv. If we go back it would be for a shorter weekend stay. Overall, if you are going to stowe this is the place to stay, the most positive thing was to have your snowboards and skis with the ski valet and to just get them and walk out to the lifts or gondola. Just don't expect it to be like other resorts with planned activities and facilities beyond the basic. We did not even see a business center.

Stayed March 2009, traveled with family
Helpful?
1 Thank joan3boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumberland Center, Maine
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed March 3, 2009

My wife and I stayed here this past weekend for a winter ski getaway. The hotel itself is very nice, with a beautiful lobby, a fantastic spa, pool, and fitness center, and very nice, fully equipped rooms, they are also very pet friendly.
When we first arrived, we were pleasantly surprised to find two little dog beds and food & water bowls for our canine companions. The room was large, with a nice balcony (views of the pool, mountain... and also the construction site), comfy bed, fireplace, flat screen tv, iPod dock, and a fully equipped kitchenette. The bathroom was large, with a soaking tub and separate glass shower. The bathroom amenities were to my wife's liking.
The hotel is located right at the base of the mountain, with a connector gondola right outside the door. There is a ski and boot valet, which is nice when you want to pick up warm and dry equipment in the morning, but annoying when you just want to run up to your room to warm up and grab some lunch, and don't feel like taking your boots off (they discourage guests from walking around the lodge in their ski boots.
We used the spa and pool daily. The pool is outdoors, but very well heated, so swimming is great, even with temperatures hovering well below freezing. We did not have any treatments at the spa, but guests are free to use the sauna, steam room, and huge hot tub, which are very, very nice after a full day at the mountain.
Almost all the staff were very welcoming, friendly, and remembered us each time. To be fair, the hotel was far from full.
The biggest disappointment was the restaurant scene. Unfortunately when we went to dinner, the flagship restaurant, Solstice, was closed... but we were assured we could have the same menu at the Hourglass bar, so we settled. The bartender was great, with very generous pours. However, when we sat down... the problems started. Once we settled in at a table for our party of five, we were told to move to another table, because the one we took was reserved (no sign on the table). Then, cam our appetizers. The indian spice chicken wings were delicious, but the duck flatbread had some large and very sharp duck bones in it (which one person in our party almost choked on). When we pointed this out to the waiter, and asked him to alert the chef, he just shrugged, and did not even apologize. The main courses were average at best. Those who had the cioppino said it was very bland. My wife's risotto was doused in white truffle oil, and my steak was gray on one end, and raw on the other end (I ordered it medium). The only success was the burger, which was deemed very good by a few people. The wine and liquor selection was extensive, and reasonably priced for the area.
So, all in all, I would recommend this place to anyone, though some may wish for a more low key lodge, like the Trapp Family lodge (which is much further away from the slopes).

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pretzellogix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westport, Ct
Level Contributor
57 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed February 22, 2009

This review is really all about relative cost and value for money. There is otherwise no reason to object to staying at a brand new gorgeous 5 star resort at Stowe. The lobby is dramatic, the rooms are perfectly stylish and inviting; there's tons of help and a ski valet who will warm your boots for you while you have lunch (that was the ultimate luxury!). However, for essentially the same price we had MUCH more space (full kitchen and living room, washer/dryer etc) last year at the nearly new Jackson Gore units at Okemo last year (even with an internet discount this year, without which I simply would not have booked Stowe Mountain).

At these rates, here are my quibbles:

Bathrooms are gorgeous but lacked jacuzzis -- and worse, water pressure for shower was only so-so.

No place to hang ski stuff -- most ski hotels have a larger entry with hooks

Okay -- this one is minor but surprising, no "welcome basket "with goodies when you arrive or local chocolates at turn-down, and of course, no free coffee and cookies in the morning, or apres ski -- but you can send your kids downstairs to buy some at ridiculous prices .... Actually, my kids didn't really want to go down to the lobby, which is very adult feeling -- they didnt' feel especially welcomed there. Shouldn't ski lodges have board games and chess sets sitting around? How about magazines and books? Weirdly i noticed a chess set in the promotional video, but the lobby was clear of any of that sort of thing. There is a games room, stuck in a closet -like room on the end of a hallway. I never saw anyone in there.

The outdoor pool is large and looks beautiful but it was is completely impractical for families with younger children.. There isn't one chair or bench out (!) to sit and watch your children. The mist makes it hard to see and there is no life guard. You can go into the water with your children or stand and watch them from a hallway above the pool (they did fetch me a folding chair when I requested it)

The fitness room is great -- huge, best equipment, helpful people. Spa treatments cost a mint, didn't try one.

There is generally lots of help around the hotel. And they are friendly and well meaning people. Some, including the concierge, were very helpful. Others, however, seemed clueless. One young man who was in the lobby each day greeting people could not answer a simple question about exits from the building -- he said he was "new to the property" -- but wouldn't this be important training in say, a fire situation? Others had to seek help for simple questions, and there were several mistakes -- ie, great that they could procure ski tickets for us, bad that they bought the wrong number of tickets and had the wrong amount printed on our bill, etc etc.

The restaurant is gorgeous but wildly overpriced. The waiters wear suits -- a weirdly offputting formality given that it's a ski lodge, never mind the harsh economy.... Worse, the wine mark up is simply insulting. A bottle of wine we had at the Green Mountain Inn restaurant in town cost $50 (and they were already making money) -- but it was $90!!!! for the same bottle at Solstice, the restaurant at Stowe Mountain Lodge.

Finally, for those not famliar with Stowe -- this lodge is actually located at the bottom of Spruce Peak, which is primarily a learning area. A continuous gondola takes you over to Mansfield, the big mountain. My kids complained about thef time lost getting to slopes.

Again, the feel of this place is very adult. While the staff was very friendly, my kids found ithe hotel "cold" -- (maybe because my son was shoo'd out of the lobby for wearing ski boots on the marble lobby floors, which are beautiful floors)

Other good things? Ski valet was fast and nice and car valet (by the way, that costs extra though you need it) was fast and efficient. Ski school was very good (!!)and a real bargain (private lessons though cost vastly more than at Okemo, not sure why)

One resort tip for cross country skiers -- be careful to avoid Stowe cross country trails unless you are an expert cross country skier, it is dangerously hilly for beginners. Trapp Family Lodge, just a bit further away, is both gloriously beautiful and has a much more gentle beginners track. Snow shoeing was fine at the Okemo cross country center but you cannot beat Trapp for scenery and it really isn't far.

  • Stayed February 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Barbeque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennbunk, Maine
1 review
Reviewed February 10, 2009

Not much to add to the other already detailed reviews...
other than to say if being pampered on your skiing vacation is something you crave, then stay at the Stowe Mtn Lodge.
Truly a unique experience for New England, and unless you've visited some of the luxury properties at Vail or Aspen, this cannot be matched.
The staff is superb! ...and from the welcoming tour of the property and our room by the front desk staff to the attentive and informative bartenders, the staff is obviously well-trained and hand-picked by some excellent managers.
Highly recommend the restaurant. There may be some good options in the valley and down in the village, but they cannot match the quality offered at Solstice or for that matter the cafe/grill at the next door Spruce Camp base lodge.
If skiing isn't in your plans, then head for the spa. My girlfriend spent 6 hours in the spa / healthclub one day! Yes, this IS being pampered! A truly relaxing way to spend a day.
Yes, for all this pampering and luxury the price is high, but when compared to other options in the area, at this level, this is a great value... and if you take advantage of their ski packages you save about 20% on the ski tickets.
We will remember our 3 day stay for a long time, and will plan to be back soon.

  • Liked — Access to ski slopes, luxury details, and the superb staff
  • Disliked — still some new construction going on during the week, but not noticed too much.
  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank DoubleBlackJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed December 25, 2008

My family just returned from an excellent 6-night stay at this property from December 17th-December 23rd. We stayed in a 3-bedroom suite and our party included my husband and I, our 17 month old daughter and our babysitter. Here are the highlights:
1) Resort Property - the property is brand new, having been finished in the summer of 2008. All of the major areas are completed and there is no on-site construction. It is beautiful - made from a lot of local stone and timber. It is a large horse-shoe shaped property with excellent views in every direction. There is a large 2-story lobby with several fireplaces and oversized leather sofas and chairs and it is possible to get food and drinks service there. The property is right at the base of Spruce Peak and is super-convenient to that mountain as well as Mansfield by way of the over easy gondola which is right out the back door. Skiing here is totally ski-in ski-out and could not be more convenient. There is a ski room where attendants store your ski gear and your boots are warmed.
2) Restaurants. The Solstice restaurant has excellent food - good sized portions and light and inventive fare. We ate there on 6 occasions and were always pleased. Fresh fish in addition to steaks and chicken. There is also a nice bar called Hourglass adjacent to the restaurant which has a lighter bar menu (also excellent) although they will also serve the full restaurant menu out there. Service in the restaurant is a little slow, which was the only negative. Service at the bar is very prompt. The restaurant has soaring 2-story ceilings and a great view of the mountain. It is also very kid-friendly.
3) Spa. We got several treatments at the spa. It is brand new and extremely well-run. There is a wonderful relaxation room with an amazing view of the mountain, gas fireplace, comfortable lounge chairs and lots of teas. There are also excellent steam room/sauna/whirl pool facilities in both the mens and womens locker rooms. Finally there is an interesting heated outdoor pool. I would have preferred an indoor pool since it was pretty chilly out there given the 15 degree daytime highs, however with warmer weather I'm sure it would be more fun. All of these facilities are available to hotel guests free of charge whether or not you get spa treatments.
4) Rooms. The 3-bedroom unit we stayed in was like a condo within the hotel. It had a full kitchen with top of the line appliances and all the cooking pots/pans/utensils you could ask for. We made breakfast there every day and dinner a couple of nights. The bathrooms are beautiful - oversized with beautiful marble tiles. The beds were extremely comfortable. The living room had a gas fireplace. Overall the accommodations were among the best we've ever stayed at.
5) Service. The front desk manager was excellent and many of the porters greeted us by name. Most of the staff we encountered were very friendly and helpful. Only a few exceptions but that's to be expected. As mentioned, the restaurant service was the only real area in need of improvement.
Overall, an excellent resort. It combined luxury amenities with an authentic Vermont lodge feel. We would gladly stay again.

  • Liked — The convenience, luxurious finishings, mountain ambiance
  • Disliked — Service in restaurant was slow
  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GothamAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stowe Mountain Lodge

Property: Stowe Mountain Lodge
Address: 7412 Mountain Road, Stowe, VT 05672-5179
Phone Number:
Location: United States > Vermont > Stowe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Stowe
#1 Spa Hotel in Stowe
#1 Business Hotel in Stowe
#2 Romantic Hotel in Stowe
#2 Family Hotel in Stowe
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Stowe Mountain Lodge 4.5*
Number of rooms: 300
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Also Known As:
Stowe Mountain Hotel Stowe
Stowe Mountain Lodge Vermont

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