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“Avoid this hotel at all costs!”

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Innsbruck Inn At Stowe
Ranked #13 of 24 Hotels in Stowe
Reviewed September 26, 2004

In planning a nice fall weekend in Vermont I came across an offer on Expedia for the Innsbruck Inn at Stowe. The price was reasonable for the ad that read "Bed Breakfast Special King Hotel Room Balcony With/Mountain View/Gourmet Continental Breakfast Afternoon Tea Refreshments". A few days later I got a confirmation letter in the mail for a totally different room "Queen bed, interior and exterior entrance"....no balcony with mountain view, no gourmet breakfast, afternoon tea, etc...False advertising! I tried cancelling the room on Expedia but was unable to and got a return message saying to call the hotel directly. When I called the hotel directly to cancel the reservation, the desk clerk was very nasty and said she couldn't cancel the request, it had to be done thru Expedia and there would $25 cancellation fee. So I called Expedia...bottom line...they did nothing to help me in recouping the $25 cancellation fee.

If this hotel wants to build a return clientel base, they certainly are going about it the wrong way. The only money they will get is a continual stream of $25 cancellation fees from folks like me to are caught unaware.

Be careful and think twice about booking with them!

2  Thank baybee_butts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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268 - 274 of 281 reviews

Reviewed August 21, 2004

I booked a room with this Inn and within 24 hours had to cancel. They refused to refund the cost of the room and have ignored all efforts by the Vermont Attorney General's Office, Consumer Assistance Program to resolve this situation. I would not book with this Inn, for if you had to cancel, you would lose all your money.

1  Thank zooboo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2004

My sister and I planned a weekend getaway with my baby nephew who is 6 months old. I was looking for deals online in Stowe, but wasn't sure. I called the 1-800-gostowe number for advice and the lady bragged on and on about this place. We arrived and the accommodation were pretty sparse and definitely not updated in the last 15 years. They advertised and promised a heated pool. Not only was the pool not heated, it was full of dirt and bugs. No one was around to help or clean out the pool. The later explanation was that the maintenance guy didn't show up. The TVs had about 10 stations and no movie channels or even offer pay-per-view. We had to "rent" for $5 a strange portable VCR that was about 100 years old and go join the local video store to see a movie because we needed to stay in to watch the baby. There are much better deals in Stowe and worth it to pay even a little extra. Also, the owner was not at all friendly- wanted to charge us extra for checking out 15 minutes late until my nephew woke up from his nap and made no apologies for our inconvenience from the pool. She charged my credit card before I even arrived and made my sister pay the balace of our planned stay as soon as she arrived. All on a weekend in early June- the off season! This place was terrible- I would never recommend it to anyone.

6  Thank JBG77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Worcester, MA
26
Reviewed November 12, 2003

The hotel was clean-ish, but after that, there isn't much to say.
Management was difficult at best, and room amenities may or may not work. Their idea of a gormet breakfast is a packet of oatmeal and a danish with weak coffee. The built-in bed in our room sloped toward the headboard. The TV remote didn't work, nor did the fireplace. This place is a tourist trap of the highest order. I'd drive to Burlington before I'd stay here again.

  • Stayed: November 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2017
Google Translation

Room Tip: 2e étage, les chambres 31, 32 et 33 sont bien
See more room tips
  • Stayed: August 2017, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank zara1213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2017
Google Translation

  • Stayed: July 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank MiDe2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2016 via mobile
Google Translation

Stayed: October 2016, traveled with friends
Thank Silvia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Innsbruck Inn At Stowe

Address: 4361 Mountain Rd, Stowe, VT 05672-4880
Phone Number:
Location: United States > Vermont > Stowe
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Stowe
Price Range: $77 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Innsbruck Inn At Stowe 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
A distinctive, yet intimate resort inn nestled beneath Vermont's highest peak. The Innsbruck Inn at Stowe combines the atmosphere and style of a traditional Austrian alpine inn, with the spacious accommodations and modern amenities of a quality mountain resort. AAA Awarded, Green Hotel Certified by the State of Vermont. ... more   less 
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Also Known As:
Innsbruck Inn At Stowe Hotel Stowe
Stowe Innsbruck Inn
Innsbruck Inn At Stowe Vermont

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