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“The Hills are Alive in this beautiful setting!”
Review of Trapp Family Lodge

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Trapp Family Lodge
Ranked #5 of 24 Hotels in Stowe
Certificate of Excellence
texas
Level 6 Contributor
204 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“The Hills are Alive in this beautiful setting!”
Reviewed October 8, 2013

I need to say up front that this lodge may make you feel like you have walked into the home of your German Oma. It is a tad dated in the public spaces, with low ceilings and German influence furniture but the rooms were very comfortable and actually seemed more updated than the common areas. However the reason you come to this place is not for what's inside but the gorgeous setting outside. The lodge is surrounded by acres of just beautiful property set up for crosscountry skiing and hiking. It is a self sustaining property. They run their own cattle, rear chickens a grow their own vegetation for flowers and food. The staff is also very courteous and quick to meet your needs. We loved being here.
My only suggestion is you request a room as far away from the dining room and lounge as possible. We were located in that wing and you could here the kitchen staff hollering at each other while they were cleaning up. While I am a night owl so it did not matter, it might if you go to bed early. Oh, and don't forget to make the climb up to see the chapel. IT is so peaceful up there.

Room Tip: Stay away from the wing over the Dining room and Lounge. It is a bit noisy until they shut down ever...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank mtdickson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest-Communications, Executive Assistant at Trapp Family Lodge, responded to this review, November 13, 2013
Thank you for the delightful review of your recent stay with us. We appreciate your thoughtful descriptions of the hotel and its welcoming warmth. It is so nice to read about your enjoyment of our setting and recognition of our ongoing self sustainment farming practices. Our staff will be pleased to know they met your needs in a courteous manner. Thank you for letting us know that the kitchen was a bit noisy at night while performing cleanup tasks. Our Food and Beverage Director has reminded them of the importance of respecting our guests need for quiet in the late evening hours. Thank you for bringing this to our attention. Glad you made the trek to the chapel - a very popular destination hike (and snowshoe in winter months). Cheers! Rebecca
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English first
Cold Spring, New York
Level 6 Contributor
240 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed October 6, 2013

We were fortunate enough to stay in one of the timeshare chalets with friends. It was roomy and had every amenity: charming eating nook, fireplace, rustic porch, comfortable beds, kitchen sufficient for our needs - including making dinner for four. The setting is lovely. Nearby towns (Stowe, Waterbury) are charming with lots to do and see. The resort itself has a fantastic fitness center and offered yoga classes every morning. There are also activities available through the resort. We had a marvelous time and intend to return.

  • Stayed September 2013, traveled with friends
    • Value
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Helpful?
Thank ellynvb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest-Communications, Executive Assistant at Trapp Family Lodge, responded to this review, November 13, 2013
Thank you for taking the time to review your recent stay with us. We are delighted that you enjoyed your experience in one of our Guest Houses. Many of our guests prefer the comfort of having a kitchen and living room with fireplace during fall and winter visits. It is always nice to know when a visitor embraces some of the many amenities we offer such as the fitness center and yoga classes. Our hiking and Mountain Biking trails are also quite popular during the autumn months! We look forward to welcoming you back to our resort again. Cheers! Rebecca
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Belfast
Level 6 Contributor
165 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed October 5, 2013

This hotel is set in the beautiful hills around Stowe. It has an Alpine appearance but is surprisingly not at all kitsch. ( i have stayed in the Fairmont at Lake Louise and found it very twee but this was just right.)
The rooms were simple and spotless. The food was good and the bar menu was not very expensive. The setting is amazing with paths which suit all levels of fitness. Watch the family video because it is interesting. Where else can one swim in a pool overlooking a vista of hills and fields with cows grazing peacefully.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank debbieBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest-Communications, Executive Assistant at Trapp Family Lodge, responded to this review, November 4, 2013
Thank you for reviewing your recent stay with us. We are so glad you enjoyed the comfort of our resort, your meals and the hiking trails. Your lovely description of our swimming pool overlooking the mountains and pastures with grazing cattle could not be better said. We hope to welcome you back to our resort again. Cheers! Rebecca
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Boston, Massachusetts
Level 6 Contributor
172 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed October 4, 2013

She died several years ago. In fact, the original lodge burned to the ground in 1980. So, go with the knowledge you won't be looking for any of the Von Trapp alure. But the hills are alive, and the original hiking and cross country skiing trails remain. Views are still breathtaking. Rooms are comfortable, some with real fireplaces. What might be Hilton hotel corridors are muted with just enough Austrian-Euro decor, although do NOT expect to be in an an Austrian country inn. That said, you'll have a memorable time. The inn is far away from all the business of Stowe. Bring a good book and relax. You can't beat the Trapp lodge for an escape from the world.

Room Tip: South facing rooms give the best views by far, and the higher you are the better. Be sure the front...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Rchard PB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest-Communications, Executive Assistant at Trapp Family Lodge, responded to this review, October 12, 2013
Thank you for reviewing your stay with us. A constructive review such as yours is always a pleasure to read and is of great assistance to other travelers making their vacation travel plans. We love the recommendation "bring a good book and relax". One of the most popular features of our hotel is the number of quiet common areas, some with fireplaces, and our Sunroom with an inviting ambiance of flowers and greenery complimented by plush couches and chairs just perfect for curling up with a good book or knitting project. One of the nicer touches that the resort offers is the von Trapp history tours that tell the actual story of their escape from the Nazi invasion of Austria in 1938, made famous by the movie and stage production of "The Sound of Music", and how they eventually settling in Stowe, Vermont in 1942. Sam and Kristina von Trapp, grandchildren of Maria and the Captain, are the third generation of the family to be managing the resort and their father, Johannes, the youngest son of Maria and the Captain, is the president of the corporation. The tour also includes a documentary about Maria von Trapp's last visit to Austria told in her own voice - in her own way. The von Trapp allure continues to bring guests from all parts of the world who delight in meeting the family whose story of love, family,bravery and overcoming the insurmountable is a source of inspiration to them. We hope to welcome you back to our resort again. Sincerely, Rebecca
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 4 Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 3, 2013

This Lodge was the stuff of dreams, of romance, of nostalgia. Anyone who loves the Sound of Music knows the depth of our collective yearning for all things von Trapp. A first visit to this Lodge three years ago was magical. The vistas are the same of course, and so too are the gorgeous landscaping and the lovely rooms. But the von Trapps have left the building, and what is left is a corporate gimmick, luring you in with nostalgia, charging you $350 per night, and sending you home feeling unsatisfied. The restaurant was so overpriced I laughed. We paid $150 for a light lunch for three adults and a 6 year old who eats mac 'n cheese. Dinner was so outrageously priced, then we still left hungry. By breakfast, we were feeling broke so we drove down the mountain to grab a bagel and a cup of coffee.

All that is left of this magical Lodge is a nice hotel with a nostalgic name. The Austrian theme is still there, and the family photos...but it's all a corporate gimmick designed to get you spend $1,000 for two rooms on one night and a couple of light meals. $1,150, to be exact.

I'm embarrassed to even write this, so foolish was I. The place is a cash machine, and you will feel like you got robbed. The Hills are Alive, with the sound of money.

Room Tip: If you want to spend 15 minutes navigating long hallways and two elevators to get up and down from y...
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  • Stayed September 2013, traveled with family
    • Value
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Helpful?
4 Thank BostonTraveler40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest-Communications, Executive Assistant at Trapp Family Lodge, responded to this review, October 11, 2013
Thank you for taking the time to write a review of your recent stay with us. We are sorry you found this visit to be less satisfying than your previous stay. The time of year you chose to visit us is a peak season when demand exceeds supply and all hotels, B &B's, and resorts adjust their rates accordingly. We are not an exception to this. Fall foliage season is one of the busiest tourist travel times in New England and our Reservations Department would have been happy to quote lower rates for you during a less busy time period that might have been a more satisfactory for you price- wise to visit Stowe and Trapp Family Lodge. To clarify for Trip Advisor readers, our room rates always include the hotel room and use of our facilities: Fitness Center with indoor pool, exercise and cardio workout equipment, and outdoor hot tub and, hiking and mountain biking trails, nightly entertainment in our Lounge, complimentary afternoon tea and cookies, certain group activities as well as tennis courts, disc golf and nightly turndown service. The rate and what it includes would have been clearly explained by the Reservationist at time of reservation and in an accompanying confirmation letter by e-mail. Sincerely, Rebecca
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Florence, Kentucky
Level 6 Contributor
330 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed September 27, 2013

The rooms were excellent, but could use a coffee maker. Service was wonderful. Everyone was friendly and helpful. The on site wedding planner could not have been more organized. She pulled everything together including the on site florist, the cocktail hour before the reception dinner, the photographer and the wedding party. The views were spectacular and the bakery and microbrewery served wonderful goods. The swimming pools were terrific as was the hot tub. The Maria pool was very peaceful with wonderful scenery. The gardens provided a great place for reflection and peace. No place seemed crowded since there were so many activities provided for all. We especially enjoyed the library and the game rooms for our crowd of 20.

Room Tip: Rooms to front of lodge have a better view
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  • Stayed August 2013, traveled with family
    • Value
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Helpful?
Thank molelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest-Communications, Executive Assistant at Trapp Family Lodge, responded to this review, October 11, 2013
Thank you for taking the time to review your experience at our resort. We are delighted to know how pleased you were with the wedding and our Wedding Coordinator, Jessica. She will be glad to know she made a positive difference in such an important day. Our gardeners who work so hard to make the grounds so beautiful for our guests will enjoy reading your compliments. We hope to have the opportunity to welcome you back to our resort again. Glad you liked our microbrews too! Cheers! Rebecca
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Sunderland, United Kingdom
Level 6 Contributor
452 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 497 helpful votes
Reviewed September 22, 2013

We were really looking forward to staying here. It was a disappointment. Checking in was ok, but our room was up a lift (elevator) along a corridor around a corner and up another lift. It was miles away from reception.

The room was ok, a little basic for the price. It was difficult to see the TV from the bed..why? Because no thought had gone into the design! The view was nice, I would imagine most rooms have a similar view. We had a small balcony as does everyone. There was however, no kettle or coffee maker..why why why do hotels do this especially when reception or anywhere to get a coffee is so far away? Why do hotels do this? Poor poor customer service and poor room facilities!

Parking is a large car park outside the hotel generally running in a direction away from the hotel. So pull up at the canopy and off load bags if you don't want to you the valet parking. When we checked out, our car was parked miles away at the far end of the car park as it was busy when we left it; and as we were miles from reception we faced a long hike with our bags. So it is possible although not strictly allowed to drive your car up to your room. As I have a bad back there was no second thoughts and this is what we did.

Next the food. Well we booked for dinner and waited ages to be seated ...not sure why? We were seated and our waiter was very surly and arrogant. He seemed to have difficulty speaking English and as I speak German found out he didn't speak that either. We asked a few questions of the menu which he didn't fully understand. So next being used to fine dining we assumed we probably weren't going to get much in the way of vegetables so I asked if there were vegetables...blank stare ok, can I order extra vegetables...blank stare...ok can I have say broccoli ...ah you can have a bowl of broccolini came the reply ok we said...So we were surprised when our meals came both with broccolini then came a bowl of broccolini...now wouldn't a good waiter have said well it comes with broccolini anyway? So we had masses of broccolini !!!!! (broccolini is sprouting broccoli for us brits)...poor service! The plate and glass we were given was dirty too.

Breakfast was equally bad. EVERY SINGLE bowl was dirty with dried cereal on them, my coffee cup had what looked like green leaf on it. We were not given the option of a menu we waited ages for a waitress just to acknowledge our existence and bring us coffee. It wasn't until I had gone to the buffet that I saw someone else on the other side of the room getting a menu that I went up to a waitress and asked about a menu ...... so why did our waitress not mention it? Could it possibly be that she would then have to go order it then go get it and serve it and if not mentioned then we would just go get the buffet...?

Next we booked to go to the Oktoberfest. Well I wouldn't call it exactly an Oktoberfest having lived 12 years in Germany it was really just people drinking expensive beer outside and paying 63 dollars for two of us to get in! What a rip off! The food was basically german sausage some saurcraut a bit of tomato and a bit of dry cake. Also this event was held at the deli and this is about half a mile away. Now your not allowed to walk through the lodges to get to it. So as its a beer festival surely your not going to drive so the only option is to walk the dirt road with people tearing along it not so bad in day light but downright dangerous after a beer returning to the lodge at night! NO, for your own safety walk to and from via the lodges its actually a nice walk and not the dangerous dirt track.

I would summarise our visit as feeling we were being royally ripped off at every turn. I would advise you stay in Stowe where there are great restaurants and places to stay within walking distance. Then drive up to the Trapp Lodge it costs nothing to walk around looking and the gift shop is downstairs...so save yourself the time money and heartache and stay in Stowe!

Room Tip: Don't stay here stay in Stowe!
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  • Stayed September 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank JohnSunderlandUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest-Communications, Executive Assistant at Trapp Family Lodge, responded to this review, September 25, 2013
Thank you for taking the time to review your recent stay with us. With regards to your room type, it does look like you booked a Premier Room which is only located in our Millennium Wing (as described online) which requires either stairs to the 3rd floor or an elevator that takes approximately one minute to reach the floor destination. Typically, the trip from the Reception Desk to room would be a few minutes depending on how long, if at all, one had to wait for elevator service and one’s own personal walking pace. The unclear metric of “miles away” is a gross exaggeration. The location of the TV does make it somewhat difficult but not impossible to watch it from bed and we are sorry for this difficulty. We do provide complimentary coffee for our guests in the lobby until 7am and in our Lounge from 7am until 10am. We also will provide a coffee/tea maker in room on request. The Reception Desk would have gladly brought one to your room had you requested it. If you had asked for this at the time you made your reservation we would have had a coffeemaker in your room on arrival.

Our complimentary parking lot is directly across the street from the hotel and is a short walk (two minutes at most) to the hotel entrance and not “miles away” from the hotel. We also provide bell service to our guests on arrival and departure along with complimentary valet services. This certainly would have made retrieving your vehicle and transporting luggage much easier had you chosen to utilize this complimentary service. If one chooses not to use this we assume they don’t mind carrying their own luggage and finding their room without help. The area in which you parked your car is a fire-lane and the instruction to not park in this area is the decision of the local fire department, not the hotel. Cars parked in this area could cause major problems if the need arose to gain access close to the building where a car was parked. We also offer wheelchairs for those that need them for health issues such as bad backs.

We apologize for the long wait you experienced before being seated for dinner and for the unpleasant demeanor of the waiter. Some of the staff are interns from countries other than the United States; therefore, English is not their first language. We would have gladly brought another waiter to help with the order process if we had known there was a language/communication problem. The issue of too much broccolini is unfortunate but this may have occurred due to the language difficulties and again, we would have gladly had another waiter step-in and assist with the ordering process had we been made aware of the problem. The condition of the dirty china and glassware has been brought to the attention of the Food and Beverage Manager for follow-up. This is an unacceptable and we sincerely apologize for this having occurred.

Our Oktoberfest is a yearly event that is optional for anyone to attend. It was also optional as to whether our guests wanted to walk or drive to the event. For those that did not want to drive we would have gladly given them a ride to the event. If we are not aware of a problem we cannot help solve it. The area that was off limits is located where there are privately owned Guest Houses. It is not a shortcut for walking to the DeliBakery. The road to the Oktoberfest from the hotel only has traffic that is related to the resort - it is not a road traveled by anyone who is not a guest or delivery person at Trapp Family Lodge. Guests who prefer not to drive or find alternative transportation have been traveling this road on foot for decades without incident.

In closing, we are sorry we did not meet your expectations but wish you had communicated your disappointments to us at the time to allow us to make your stay more enjoyable. It is very difficult to remedy difficult situations if they are not communicated to staff/management as they happen. Rebecca
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trapp Family Lodge

Property: Trapp Family Lodge
Address: 700 Trapp Hill Rd, Stowe, VT 05672-5074
Phone Number:
Location: United States > Vermont > Stowe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Stowe
#5 Business Hotel in Stowe
#6 Family Hotel in Stowe
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Trapp Family Lodge 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
Harmony. A simple word that captures the essence of what makes Trapp Family Lodge and resort such a special place. Here in Stowe, Vermont you'll discover so many different experiences, activities and opportunities to enjoy your mountain escape. And yet all this remarkable variety - hiking, swimming, tennis, birding, cross-country skiing, meetings, weddings, an indoor spa, and more - lives in perfect harmony. A vacation here will leave you rested and refreshed. Recharged and reconnected. But most importantly, it will remind you of what's truly important. A magnificent 2,500 acre resort managed by the family that inspired The Sound of Music, this New England treasure is the perfect place for your next vacation. A little of Austria. A lot of Vermont. ... more   less 
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Also Known As:
Trapp Family Hotel Stowe
Von Trapp Lodge
Trapp Lodge
Trapp Family Stowe
Von Trapp Family Lodge
Trapp Family Lodge Stowe, Vermont

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