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“first class”

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Holiday Inn Express Springfield
Ranked #1 of 1 Hotels in Springfield
Certificate of Excellence
Pittsford, New York
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“first class”
5 of 5 bubbles Reviewed August 12, 2014 via mobile

very fine experience...friendly staff, good room...absolutely no complaint... very close to route 91 but no road noise..will return if on the area again...what more can be said?
review is at least 200 characters...why constantly rejected for length?

Stayed August 2014, traveled as a couple
Helpful?
Thank jim w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, August 15, 2014
Jim w,

Thank you so much for taking the time to share your experience at our hotel! We strive to offer the very best to the business traveler, couples and families alike. We hope you return for another great stay very soon.

Sincerely,

Stephanie Parker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

113 reviews from our community

Traveler rating
    55
    41
    16
    1
    0
See reviews for
42
31
3
15
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
West Chester, Pennsylvania
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed August 9, 2014

Great service! Nina at front desk very helpful. Rooms very clean and pool as well. Only negative is too pricey for area. Did not like that the website pricing is deceiving. Although you plug in the proper amount if occupants and they price it as single occupancy. Then they charge for each additional person. Pricing is much higher than other local stays or B&B's.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trudy2587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, August 15, 2014
Thank you for your comments regarding your recent stay at our hotel. We are happy that you experienced great service, and do apologize that the rate seemed high for the area. We have a great team here in at the Holiday Inn Express, Springfield VT, they works very hard to keep the all our guests happy. We really hope that this experience will not deter you from trying our property again as our rates do fluctuate. The dates you were here just happened to be during a peek time for us. Please if you are in the area again give me a call and I will ensure that you get the best rate we have available!
Sincerely,

Stephanie Parker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunedin, Florida
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed August 5, 2014 via mobile

The staff was friendly and courteous; the breakfast was very good; the room was large but dated. We couldn't get over how expensive it was for two nights---over $300! Next time we'll research everything w/in 10 miles of springfield and find something that more justifies the price

Stayed August 2014, traveled with friends
Helpful?
Thank floridatravelerssss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Springfield, responded to this review, August 21, 2014
Dear floridatravelerssss,

Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the friendliness of our staff and the breakfast selections we offer. We're sorry you were not satisfied with the room you had and the rates. Prices vary depending on the dates and are competitive within the area. We appreciate your feedback as this is our best resource for improving guest services. Thank you for staying and we hope you give us another chance to show you how great our hotel is.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 25, 2014

Nice, clean and comfortable. About the only hotel on I-91 that is pet friendly. Really like to stop here. Wish there were more like this one. Plenty of parking and the grounds are clean and we'll maintained.

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Judye T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, July 30, 2014
Thank you so much for taking the time to write a review about your recent stay at our hotel! We strive to make every guest feel warmly welcomed and comfortable including our four legged friends. I agree it is nice to be able to bring ALL the family members when traveling. This is why we are pet friendly. We hope to see you again the next time you are in the area.

Sincerely
Stephanie Parker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elizabethtown, Pennsylvania, United States
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 22, 2014

My sister lives in Springfield so there are limited places to stay. We have stayed here several times and we are always pleased. The rooms are nice, the breakfast is good, and there is even a pool to boot (no hot tub though).

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Ron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, July 30, 2014
Thank you so much for taking the time to write a review about your recent stay at our hotel! We strive to make every guest feel warmly welcomed and comfortable while visiting our area. I am so glad to hear that you enjoy over hotel time and time again. Maybe sometime soon you could come back to visit and take advantage of our very affordable package deal to Bromley Summer Adventure park.! Thanks again, we look forward to seeing you in the future.
Sincerely,
Stephanie Parker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitefield, Maine
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 14, 2014

Minute you drive in the front door you know your going to stay at a nice hotel ! The exterior of the building was beautifully designed for the hillside. When we walked in the front door and were greeted by the person on duty. It was late and we were coming in from a busy weekend He was very nice and it was a smooth check in, Our room was great, large, very clean. Everything in the room worked like it should. I been to a lot of free breakfasts before and this one was in the top three. We would definitely recommend the Springfield Holiday Inn Express.

  • Stayed July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Bill A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, July 30, 2014
Thank you for such a kind review. This totally makes the staff here feel proud. They strive to make every guests stay great. Our housekeeping team's goal is to have very clean rooms. I am glad to here that everything in the room worked like it should and that you enjoyed the our Hot complimentary breakfast. Thank you for recommending our hotel.
Sincerely,
Stephanie Parker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowie, Maryland
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 9, 2014

We had never been to Vermont, but knew the area we wanted to stay in, so we chose the Holiday Day Inn Express and hoped it would live up to the reviews. It did, and then some. From the minute we walked in the front door and were greeted by the person on duty. Our room was great, large, very clean and very comfortable. Couldn't ask for a better place. The bathroom was a good size and very clean. In the middle of the night, a family checked in rather late and were given the room beside ours, they had children and I know they didn't realize they weren't being very quiet but it woke us up. My husband called the front desk and they immediately called the room and every thing was quiet again. Just one of those things, no harm done, but the person at the front desk acted immediately and that was nice. We've been in other hotels with the same situation and no one does anything! So this was a huge plus. The front desk was very good with giving us easy directions to the places we wanted to go and gave us a list of restaurants nearby. Wonderful service. Every one we passed said Hello. And not a speck of dirt anywhere! We would definitely recommend the Springfield Holiday Inn Express.

  • Stayed June 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank rhondah67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spgvt, General Manager at Holiday Inn Express Springfield, responded to this review, July 10, 2014
Thank you so much for sharing your positive experience about our hotel on Tripadvisor! Our staff really cares about our guests and tries very hard to offer the very best in warm, genuine guest service. I certainly hope you will be back to visit us very soon. Give us a call anytime. Thanks again so much for choosing our hotel, we truly appreciate your business. Take care!
Warm Regards,
Stephanie Parker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Springfield

Property: Holiday Inn Express Springfield
Address: 818 Charlestown Road, Springfield, VT 05156
Phone Number:
Location: United States > Vermont > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Springfield 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Stay at the Holiday Inn Express, Springfield for a friendly and knowledgeable staff and excellent guest service! Our 88 newly re-decorated guest rooms are 100% smoke free and offer free in-room wireless high-speed Internet access, 42" flat panel televisions, refrigerators and microwaves for your convenience. We offer a complimentary hot buffet breakfast, a large heated indoor pool, fitness room, business center, arcade room, guest laundry and a lobby with a fireplace and original artwork by local artists. ... more   less 
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Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield

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