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“Excellent service”

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Best Western Plus Windjammer Inn & Conference Center
Ranked #3 of 12 Hotels in South Burlington
Certificate of Excellence
GreenLeadersBronze level
Drummondville Quebec
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent service”
Reviewed November 9, 2013

Great service the suite was very nice, it had 2 televisions which allowed me to stay up later while my spouse went to bed early. the fridge and microwave came in handy. Free internet was great and overall the room was very clean and quiet. Maid service was excellent. Breakfast was good and made starting the day off easy.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lorrie1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this review, November 11, 2013
What a nice review - thank you! We really appreciate all of your wonderful comments about our property and are so thankful that you took the time to share your experience on Trip Advisor. We hope to see you again in the near future!

Warm Regards,

Karen Wisehart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,274 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (119)
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English first
Canada
1 review
Reviewed November 6, 2013

Enjoyed our stay in Vermont. Absolutely nothing to complain about with this motel. A bit old but clean. They were booked full for the weekend yet it didn't feel crowded. Staff was friendly and helpful. Breakfast wasn't anything special but OK. We'd stay here again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jacquie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this review, November 8, 2013
Thank you for your positive review on Trip Advisor. We appreciate your great feedback about our property and wanted you to know that we have great plans for the upcoming season for changes to our guestrooms and public areas. We are excited for this next phase of renovations! We hope to see you again soon.

Warm Regards,

Karen Wisehart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brunswick, United States
1 review
Reviewed November 3, 2013

Hotel was very clean. Friendly staff at check in. Good resturant and gym. It is close to BTV airport, UVM and city of Burlington. Rooms were nice. Breakfast was very good and coffee / newspaper free. Plenty of parking.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this review, November 5, 2013
Thank you for your wonderful review of our property! We are so happy you had a great stay and that you were able to enjoy many of our amenities. We hope to see you again when you are traveling through Burlington.

Warm Regards,

Karen Wisehart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 29, 2013

OK venue, lovely location for fall foliage, stellar staff, bar too crowded, poor service bar and restaurant...slow. Great salad bar! Bad set up for pool and needing to go outside to get to restaurant and no hot tub as advertised with front office staff giving directions to non hot tub area (uninformed)

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Miniwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this review, November 1, 2013
I am disappointed that your stay with us was less than satisfactory. I apologize for the experience that you had at the restaurant and will certainly share your feedback with our team at the Windjammer. Our indoor pool does not have a hot tub and our staff should certainly be aware of that. We appreicate that feedback so that we can make sure we are all providing the correct information to our guests. Thank you so much for taking the time to post your review of our property on Trip Advisor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Coral, Florida
Level Contributor
222 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 28, 2013

Decided to make Best Western Plus Windjammer Inn our home for five nights Oct 12-16, 2013 while visiting many tourist spots around Vermont. Certainly no regrets staying in this hotel - very nice clean rooms with restaurant located just outside the hotel. Great warm cookies at night were a special treat along with a good continental breakfast with a wide variety of foods. Traveled to many tours places within a reasonable driving distance including Ben & Jerry's, Teddy Bear Factory, Sherburne Museum, Spirit of Ethan Allen cruise on Lake Champlain, and more. This hotel price reflects the Best Western Plus pricing but is certainly worth it - would stay there again if I was visiting this area..

Green Features: Hotel gives you a choice of services for the room - would suggest they add a choice that includes clean towels, empty trash and clean bathroom. If you wanted these choices you needed to select full service and we didn't need clean sheets every day.
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wildlime92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this review, November 1, 2013
We are so happy to hear you had such an enjoyable 5 night stay in Burlington and that you were able to experience many of our great attractions. Thank you so much for a perfect score and your fantastic review or our property!

Warm Regards,

Karen Wisehart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 28, 2013

We chose this Best Western in South Burlington instead of one of the pricier central Burlington accommodation options. If you have a car, it is well worth doing this - it is only a 5 minute drive to the Burlington waterfront but you get far more for your money staying the slight distance out. If you don't have a car, it's worth noting that the area doesn't have many restaurants (other than fast food chains) and is off a busy road, so whilst you can walk into Burlington, it may be worthwhile paying the extra cost to stay more centrally.

Our standard double room was perfect for the one night we were in the area, with the room clean and attractive and the hotel premises well looked after. There is plenty of parking, a pool, small gym, and tea/coffee facilities in the lobby at all times. The free WiFi worked well and the breakfast had sufficient variety.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Bitesizedthoughts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this review, November 1, 2013
We are indeed just two miles from Burlington's Church Street Marketplace and the Boathouse on Lake Champlain. Thank you for pointing out the proximatey and the value that you experienced at our hotel. We appeciate the informative review and positive comments about our property.

Warm Regards,

Karen Wisehart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holden, Massachusetts
Level Contributor
247 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed October 27, 2013

I don't know why but we were upgraded to a suite when we spent 3 nights at the Best Western in mid-October and wow: it was great!! We had a large living area with a couch and two comfy chairs, refrigerator and a desk area. The bedroom was a separate room, with a king bed and flat screen TVs in both rooms. The decor was lovely and the lobby of the hotel is quite nice. The location of the hotel is very good: it is 2 blocks off of I-89 but set back in a wooded area and was very quiet. It is about 10 minutes or so to downtown Burlington but you have to get through the University of Vermont campus which is very busy.

The Best Western is a conference hotel so it was busy with lots of events but most people seemed to leave by evening and the parking lot emptied out. However, the breakfast area is much too small for the size of hotel it is and there was no place to sit on Friday and Saturday mornings. We fortunately had our suite so we just got coffee and toast and brought it back to the room. But, breakfast choices are pretty limited and there wasn't enough replenishing of the few choices there were so there was no food and no place to sit. A hotel this big and busy should fix this problem.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank HoldenKathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this review, November 1, 2013
I'm happy to hear that you had a nice stay with us for three nights and that you were upgraded and enjoyed one of our junior suites. Thank you for your feedback regarding our breakfast. We do have some challenges with our space during peak times and we are seeking ways to improve our space. It's not an easy fix but something we are working towards as we make plans for future improvements. We appreciate your comments and review of our property on Trip Advisor. Thank you!

Warm Regards,

Karen Wisehart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Windjammer Inn & Conference Center

Property: Best Western Plus Windjammer Inn & Conference Center
Address: 1076 Williston Road, South Burlington, VT 05403
Phone Number:
Location: United States > Vermont > South Burlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in South Burlington
#1 Green Hotel in South Burlington
#2 Family Hotel in South Burlington
#2 Business Hotel in South Burlington
#3 Romantic Hotel in South Burlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Windjammer Inn & Conference Center 2.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Best Western Windjammer Hotel South Burlington
Best Western Windjammer Inn And Conference Center
Best Western South Burlington
South Burlington Best Western

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