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Best Western Plus Windjammer Inn & Conference Center
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Reviews (1,479)
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All reviewsthe upper deckoutdoor poolsalad bargreat restauranthigher groundroom was cleandowntown burlingtonwarm cookieswafflesgreat place to stayfree breakfastwould stay here againpleasant stayplenty of parkingshuttle servicefront desk stafffrench toast
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1,276 - 1,281 of 1,479 reviews
Reviewed September 3, 2012

I stayed for one night on a business trip to the Northern VT area. At check out I noticed an unauthorized $2 charge for energy conservation had been added to my bill. I asked for it to be removed, but it took a long time for the guy to figure out how to do it, causing a delay in my departure from the hotel to my morning appt. Other than that, the hotel was clean and the room charge was within my companies guidelines. I didn't have time to use the hotel amenities but I on my way by the pool I noticed a sign that said "Appropriate Swimwear Required". I've heard Vermont has no laws on public nudity, so I guess you can't skinnydip there if you had the urge.

Stayed: July 2012, traveled on business
Thank Elu3256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded September 4, 2012

Thank you for your feedback about our property. I apologize for the long explanation about our ECO fee but feel it’s important to explain this initiative. We participate in a program called LivClean Eco-Stay. This program supports emission-reducing projects across the United States as well as assists us in our green initiatives at the property level. An average 150 room hotel contributes 3 tons of greenhouse gases to our global environment every day - this is equivalent to driving 200 cars, heating and lighting 100 homes or taking 5000 airplane flights. Carbon Offsetting is balancing the emissions we can’t avoid with projects that reduce greenhouse gas emissions on our behalf. The Eco fee is $2 per room per night. It is dedicated in purchasing carbon offsets as a result of a stay at a hotel. $1.50 is used to fund a methane gas recovery program at a landfill in Northern Illinois near the city of Des Plaines - this program benefits the world, not just Illinois. The other 50 cents is used to make on site and local eco-improvements such as purchasing energy efficient lighting, products made of post-consumer or recycled content, compostable or recyclable products and water conservation products such as low flow showerheads and toilets. Just to give you an idea, the 1.6 gallon shower heads that we purchased saves 740,000 gallons of water per year at our hotel! We are the first EPA Energy Star Certified hotel in the state of Vermont and very proud of our initiatives. The information about the ECO STAY program is available at the front desk and in our guest rooms and the fee can absolutely be waived. We are working with Eco Stay to have more information available to our guests as our intention is certainly not to gain revenue for our property but to do our part in making a difference in the environment. We are very excited of this initiative and are not trying to hide it, on the contrary, we want to promote it as much as possible. We appreciate that some people will not want to pay the fee and are happy to waive it. Thank you for allowing me to share this information.

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Reviewed August 26, 2012

We really have never gone wrong with a Best Western. The room was a little smaller than usual, but very clean and well maintained. The pool was nice and there was plenty of lounge chairs for everyone. This hotel was full to capacity. The complementary breakfast was more than sufficient. Yogurt, fresh fruit, cereals, egg, cheese and sausage sandwiches. Waffles, Juice, hard boiled eggs, and danish. It was all fairly good. It was pretty close to everything in the area, and we were very comfortable there. The staff was great too.

  • Stayed: August 2012, traveled as a couple
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Thank miapia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded August 27, 2012

Your positive feedback is very much appreciated. Thank you for taking the time to write such a nice review of our property.

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Reviewed August 26, 2012

Stayed at this hotel for a weekend and immediately was greeted with a smile and room upgrade. The upgrade was nice as it included a completely different room connected to another. Both of the rooms and bathrooms were very clean and the beds were comfortable. The windows also opened which is rare and we enjoyed being able to due so at night and during the storm that rolled through. The breakfast was delicious, had the standard yogurts, waffles, cereal, juice etc. What made it different was the sandwiches that were available ranging from sausage egg and cheese to bacon and ham too, great for on the go which we were to see all the sights. Defintiely will be staying here again when traveing through.

  • Stayed: August 2012, traveled as a couple
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Thank shantee555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded August 27, 2012

What a great review, thank you!

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Reviewed August 25, 2012

Everything about the place ticks all the boxes... Its a huge hotel, yet there are plenty of positives. The room was very comfortable, the breakfast was more than adequate, and the bar/restaurant on site was very good. The place was very busy yet, nothing seemed to phase the staff. From checkin to checkout, all worked very well. Would stay here again no bother.....

  • Stayed: August 2012, traveled as a couple
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Thank Niall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded August 27, 2012

What a great review, thank you! We have had a very busy summer and I'm so glad to hear that our staff continues to provide great customer service no matter how busy it gets. I'm very proud of our team and really appreciate the great comments!

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Reviewed August 23, 2012

We had the opportunity to stay at the Best Western Plus Windjammer Inn & Conference Center this week and we were very pleased with our stay, starting with check-in. The staff were very professionnal but at the same time very friendly. We felt like our business mattered to them. We were lucky to get upgraded to a suite on the 4th floor. Being 2 adults and 1 teenager, the extra space was welcomed. We were given a room with 2 double beds and a separate room with a living room and a table with 6 chairs. There was also an extra bathroom, a microwave and a mini-refrigerator. We could have stayed easily for a week had we had the time. The room was very clean and the beds were impeccable. No musty smell or old cigarette smell which we appreciated very much. After check-in we lunched at the Windjammer Restaurant. The food was excellent, nice atmosphere and friendly staff. We walked around the property and found the pool area to be calm and clean. The front desk staff helped us with directions for shopping and eating and were all around amazing people. We have stayed in Burlington in the past when catching an early flight and had used other chains but we found the Best Western to be the best experience all-around. They were even accommodating enough to give us a 1 p..m. check-out eventhough the hotel was full.

Thank you for making our stay so pleasant and making us feel welcomed, we will definitely be back.

  • Stayed: August 2012, traveled with friends
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Thank Danray456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded August 27, 2012

Thank you for your very detailed review of our property! We really appreciate the postive feedback about our staff, your accomodations and the restaurant - so happy you had a fantastic stay with us!

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