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“Dependable Excellence”

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DoubleTree by Hilton Hotel Burlington
Ranked #4 of 12 Hotels in South Burlington
Certificate of Excellence
Woodstock, VT
Level 5 Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Dependable Excellence”
Reviewed September 17, 2013

I live in Vermont and fly in and out of Burlington VT. I often need a place to stay overnight due to late arrival or very early departure, and this hotel is my favorite. The breakfast is exceptional, the staff very warm, friendly and helpful, and the rooms very comfortable and clean. They also have a special long-term parking package for guests, with shuttle to and from airport.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank AMatlins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen B, Guest Relations Manager at DoubleTree by Hilton Hotel Burlington, responded to this review, September 22, 2013
Thank you so much for your review of the Doubletree by Hilton Burlington. We are glad to provide a comfortable place to rest and dine before a long day of traveling. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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994 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Atlanta, United States
1 review
Reviewed September 17, 2013

I'm not super picky or critical when it comes to hotels. I've stayed in some pretty rough ones and don't mind. However, this room was dirty - there were dark curly hairs in the beds. I put my food in the refrigerator only to find out next morning that it did not work and the food had spoiled. The sheets were coarse and uncomfortable. There seemed to be a considerable amount of noise in the hall during the wee hours... or maybe I was just awake the whole time and heard every sound. Anyway, for $200+ per night and no breakfast, this was not a good experience.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen B, Guest Relations Manager at DoubleTree by Hilton Hotel Burlington, responded to this review, September 22, 2013
We thank you for taking the time to give us feedback on your stay, and apologize that you had an unpleasant experience. From what you describe, you certainly did not come across a room that was even close to the standard of how we like to keep our guest rooms, and for that we are sorry. As our busy season winds down, our rates will drop a bit as well. We would love the chance to make it up to you, and hope we can welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Level 5 Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 15, 2013

Excellent location, easy access, and very user friendly. I was there to teach a course located at the facility. The Conference Center Manager was very responsive to our needs to including changing the set-up of the room. The room was comfortable. We were just minutes away from downtown Burlington.

I'll stay here again!!!

Room Tip: Ask for a room at the rear of the facility away from the entrance to stay away from the highway.
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tennswo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen B, Guest Relations Manager at DoubleTree by Hilton Hotel Burlington, responded to this review, September 18, 2013
Thank you so much for taking the time to review your stay with us at the Doubletree by Hilton Burlington. I’m glad that you found the room comfortable, and our Catering and Events staff to be helpful and courteous. We appreciate the review, and look forward to welcoming you back during your next trip to Burlington!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St-Lambert, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed September 15, 2013

I recommend this hotel, very convenient and close to move around. Breakfast is amazing. Staff are very helpful, smiling, respectable and knowledgeable. Rooms are good size. Mattress comfort medium, but not bad.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Charles E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen B, Guest Relations Manager at DoubleTree by Hilton Hotel Burlington, responded to this review, September 18, 2013
We are so glad you enjoy the comfort and convenience of the Doubletree by Hilton Burlington. Thank you so much for taking the time to review our hotel, we appreciate it! We look forward to welcoming you back during your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
somerset, nj, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 13, 2013

This hotel was as close to perfect as you could hope to get on a business/pleasure trip. Very clean. Lovely staff. Helpful, not overbearing. Food was excellent. Hallways maintained, requests filled immediately. Ease of moving around hotel and parking near your room was perfect. Big towels, immaculate bathrooms.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Leslie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen B, Guest Relations Manager at DoubleTree by Hilton Hotel Burlington, responded to this review, September 18, 2013
Thank you so much for such a wonderful review of our staff and property here at the Doubletree by Hilton Burlington. We pride ourselves on our staff, and are so glad you found them to be helpful, welcoming, and accommodating to your needs. Thank you again for taking the time to review our property, we appreciate it so very much! We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 12, 2013 via mobile

I love this place, it's home away from home and I spend more than a week at a time here several times/year. Try and get a room near the lobby, otherwise bit of a maze. Disclaimer: I get a special rate given my employer so I can't really speak to value. The staff is extraordinarily helpful and friendly, really nice lounge and restaurant on premises, comfortable and cozy, new good quality furnishings, clean to a fault, hard to find anything not to like, airport and downtown Burlington (1/2 mile) shuttle. Suites with kitchen are larger than my NYC apartment. Fast free wireless and great coffee. And no stryrofoam anywhere! 24 hour warm chocolate chip cookies take the cake.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelhoundnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen B, Guest Relations Manager at DoubleTree by Hilton Hotel Burlington, responded to this review, September 18, 2013
We thank you for taking the time to give us such a great review of your stays at the Doubletree by Hilton Burlington. We are so glad we can provide a welcoming, clean, comfortable place when you come to town. We are glad to be a home away from home for many of our guests, and look forward to welcoming you back (with warm cookies of course) when you are next in town! Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairlee, Vermont
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 12, 2013

Overall the experience from a family/guest of the wedding it was good. A bit expensive for drinks/room but I know most hotels at this time of year increase their prices. The wedding itself was interrupted by an airplane going over so it was difficult for the guest to hear, but that is beyond control with the airport being located nearby. The staff at the hotel were extremely nice. We had fun!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karendoris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen B, Guest Relations Manager at DoubleTree by Hilton Hotel Burlington, responded to this review, September 18, 2013
Thank you for taking the time to review your stay at the Doubletree by Hilton Burlington. We very much appreciate any and all guest comments! We are glad that overall you enjoyed your stay. As far as room prices, always be sure to check online when booking. Often there are advance purchase rates, or package deals that would save you some money. Either way, we look forward to welcoming you back to town during your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Burlington

Property: DoubleTree by Hilton Hotel Burlington
Address: 1117 Williston Rd, I-89 & US 2, Exit 14E, South Burlington, VT 05403-5717
Phone Number:
Location: United States > Vermont > South Burlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in South Burlington
#3 Family Hotel in South Burlington
#4 Romantic Hotel in South Burlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Burlington 3.5*
Number of rooms: 161
Official Description (provided by the hotel):
Enjoy a warm welcome from the DoubleTree by Hilton Hotel Burlington, five minutes from Burlington International Airport and downtown Burlington. Our hotel's central location puts business guests close to industrial parks and corporations like Ben & Jerry's and IBM. The University of Vermont, Champlain and Saint Michael's Colleges are nearby. University Mall, sports venues, restaurants and Higher Ground Music Hall are within walking distance. Expect outstanding service from our friendly staff and a signature, warm chocolate chip cookie. Relax in the DoubleTree by Hilton Burlington hotel's grand oak lobby with fireplace and cozy seating. Spacious guest rooms and suites feature refrigerators, remote printing, complimentary WiFi access, and in-room recycling. Choose a suite for a private bedroom, extra space for families, a wet bar and sink, pull-out sofa bed and optional whirlpool tub. Hold business meetings and weddings at our hotel in Burlington, VT in elegant indoor and outdoor spaces accommodating up to 400 people. Stay connected at the complimentary 24-hour business center. The Adirondack-styled Trader Duke's Restaurant and Lounge serves traditional American cuisine and regional specialties. Savor a superb Sunday brunch seated near the field stone fireplace. Watch sports on flat-screen TVs and try local microbrews in Trader Duke's Lounge, also offering full menu dining. Take advantage of our indoor pool, whirlpool and seasonal sundeck. Exercise in the fitness center or relax in the gazebo and courtyard gardens. ... more   less 
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Also Known As:
Doubletree South Burlington
Doubletree Hotel South Burlington

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