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“One of the better hotels in Burlington”

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Holiday Inn Burlington
Ranked #9 of 11 Hotels in South Burlington
New Jersey
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“One of the better hotels in Burlington”
4 of 5 bubbles Reviewed February 24, 2013

I hadn't stayed here in 9 years and was pleasantly surprised at the refurbished decor both in the lobby and the rooms. Rooms are spacious, clean, and smartly decorated. Definitely will come back for more stays. Great location right off I-89 and just a short drive to downtown Burlington and the Lake Champlain waterfront.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NewJerseyTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, March 11, 2013
Dear NewJerseyTripper,

Welcome back to Burlington! We are very pleased you had the opportunity to stay with recently and enjoy both the latest renovations and our convenient location. We look forward to having you back very soon.

Regards,
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406 reviews from our community

Traveler rating
    77
    158
    106
    45
    20
See reviews for
104
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87
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Ballston Spa, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 22, 2013

My wife and I have been visiting Burlington Vt for years. We have stayed at this HI under 2 different owners. In my opinion, the management now is truly customer service oriented. The bar is cozy, friendly and the bartender (Suzette I believe) is wonderful. The attached restaurant features standard fare, reasonable prices and good taste. Breakfast buffet on Sunday is also very nice..The king room we stayed in was quiet, spotless and comfortable. the price at the time we went was very reasonable (about $100) and services offered would blow away any HI Express. We will definitely return to this hotel! Hopefully, it will be a little warmer outside by then.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank josephM817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, May 6, 2013
Dear josephM817,

Thank you for your wonderful review. We especially love when our staff members are mentioned by name, proving they have gone over the top to take care of our guests! We have been taking extra steps to help our associates work better with our guests and I appreciate that it is beginning to show.

Kindest regards,
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Birmingham, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed February 10, 2013

Arrived early but was checked in with no problem. Front desk staff were welcoming and pleasant. Room was at the back of the hotel so a long trek from front desk.
Lighting in room was not good. No central light, only 2 lamps both on same side of the room with the result that the one side of the room was gloomy even with both lights on! Made working at the desk very tedious.
Room cleaning was not as good as it should have been, the free newspaper that I left on the floor on the first morning was ignored and was still there in the same place when I checked out the following day and the bathroom was not perfect. Almost seemed as if the cleaner was taken off to do something else and never managed to get back.
Having given the downside I have to say the food in the restaurant was good, the service there was fine and they let me check out late because the severe snowstorm was affecting flight times. All of the the staff I came in contact with were friendly, polite and helpful.
Just a pity about the room lighting!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, March 11, 2013
Good Afternoon John A,

I would like to thank you for taking the time to review your recent stay with us. Let me first thank you for your kind words about our staff. We strive for every guest to have a wonderful stay with us and when we fall short of that we are proud that our staff can help our guests feel that their concerns are taken seriously. Please know that your comments about both your room lighting and housekeeping have been addressed and corrected.

Regards,
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Laval, Canada
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

We stayed at this hotel for the Black Friday holiday weekend. Check in was very quick and pleasant. Staff is very courteous and polite. Rooms are clean. Beds are very comfortable. Swimming pool was clean and very relaxing after a long day of shopping. The location is excellent, close to the highway and shopping centres. Would recommend to family and friends at any time.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephanie-6146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, February 2, 2013
Dear Stephanie-6146,
Thank you for taking the time to write a review. We appreciate your kind words and are pleased that you and your family enjoyed our staff and wonderful amenities. We welcome your next visit with us.
Regards,
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chgo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 22, 2013

I travel for business weekly and deal with lots over people in customer service. I was most impressed with your front desk staff, especially Meagan M. She was every thing that you would want, friendly, courteous and extremely helpful. She went out of her way to meet my every need.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Vivi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, January 23, 2013
Dear Vivi B,

Thank you for your wonderful comments about our staff especialy Meagan. We love hearing that our staff is doing an outstanding job! We look forward to your next visit with us.
Regards,
Report response as inappropriate
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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 20, 2013 via mobile

We had a very comfortable stay here. We came for an event that was being held at the hotel. We brought our 2 children who enjoyed swimming in the pool. The rooms were very clean and comfortable. The staff is extremely friendly and helpful. It was great to know that we were able to have a late checkout with no extra charge. We will be back !

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Klee2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, January 22, 2013
Dear Klee2012,

I am very happy that you and your family were able to enjoy all that our hotel has to offer. I appreciate your kind words about our staff and look forward to your return to Burlington and our hotel.
Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed January 19, 2013 via mobile

Staying one night for a surgical follow up. Clean, comfortable and welcoming staff. Close to many restaurants and shopping. We were in the back so it was very quiet and restful. Close to the highway, many doctors offices, shopping and restaurants. Would definitely stay again

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank folsomstrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, January 22, 2013
Dear folsomstrips,

Thank you for your kind review I am pleased you enjoy both our location and facility. We look forward to welcoming you back soon.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Burlington

Property: Holiday Inn Burlington
Address: 1068 Williston Road, South Burlington, VT 05403
Phone Number:
Location: United States > Vermont > South Burlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 11 Hotels in South Burlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Burlington 3*
Number of rooms: 172
Official Description (provided by the hotel):
The Holiday Inn Burlington Hotel, in Vermont's scenic Champlain Valley, is a centrally-located, full service hotel. Only minutes from Lake Champlain or the Green Mountains, we are located off exit 14E on Interstate 89 at the junction with U.S. Route 2. The Burlington International Airport is a short one mile ride in our 24-hour courtesy shuttle. Just one block from our front door, is Vermont's largest shopping mall, the University Mall. The award-winning, historic, Church Street Marketplace is a five minute drive from the hotel. The Fletch Allen Medical Center, University of Vermont, Saint Michael's and Champlain College are all less than 5 minutes from the hotel. Traveling with children, if so kids 12 and under eat for free. In addition, the Hotel is close to the ECHO Lake Aquarium and Science Center, Lake Champlain Chocolate Factory, the Shelburne Museum, the Flynn Theater, Vermont Teddy Bear Company, Champlain Valley Fair Grounds and other local area attractions. The Ben and Jerry s Ice Cream Factory is a 25 minute drive.Any time of the year, if you are traveling on business or exploring Vermont, make the Holiday Inn Burlington Hotel your home away from home. ... more   less 
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Also Known As:
Holiday Inn Burlington Hotel South Burlington
Burlington Holiday Inn
Holiday Inn South Burlington
South Burlington Holiday Inn

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