Last minute decision on a Friday night - almost impossible to get a table. Seems to be VERY popular with locals, who have a standing reservation. We sat at the bar and, while service could have been more organized, we realize the part time bartender was trying to do double-duty. Hostess was really friendly, and jumped in to help wherever needed. Food was really very nice when we finally got it, amidst the mayhem. Knowing what we know now, we would certainly make a reservation before ending an exhausting day of touring Shelburne Museum! The locals know!