We arrived around 4pm, the same time as 2 bus groups arrived. The staff handled the chaos calmly and mostly efficiently. The desk clerk, Praveen, advised us that the non-smoking room with one queen bed was not available and she didn't understand why our reservation, made 2 weeks before, was even confirmed, as those rooms had already been booked. She advised all she had left was a smoking roome with 2 queen beds and asked that we check it out to see if it was okay. We went to the room and it didn't have any noticeable cigarette smell, so we told her it would be okay. She offered a scented candle if we needed it. It wasn't until we settled in to sleep that the cigarette smell was noticed in the pillows. Since it was late, we didn't bother to ask for different ones. Our night clothes reeked of the smell the next day. Another issue was a lack of electrical outlets for plugging in our laptop at the table. We had to sit on the bed, since that was the only outlet available. This location appears to be in a transition and needs to be updated in many areas. The carpeting in the hall was stretched out and there were many ripples that could have caused tripping. Not good considering the number of senior citizens that were staying there that night. I work in the hotel industry and understand the problems that can occur, but that was one that should never occur.
- Official Description (provided by the hotel):
- The Quality Inn is an inexpensive hotel in Rutland that’s merely minutes away from the Paramount Theatre and Castleton State College. You’ll find plenty of other sites and activities nearby, some of which include: Wilson Castle, Lake Bomoseen, Quechee Gorge Pico & Okemo Mountains, and Green Mountain College. Visitors can easily get to Lake Champlain, and Rutland hotels also provide easy access to several eateries and cocktail lounges throughout the area. Our hotel offers business services, making it a common choice for both vacationing tourists and business travelers alike. Additional amenities at our pet-friendly Rutland quality hotel include: Free deluxe hot breakfast buffet, Free WiFi, and an Indoor heated pool. When you’re ready to settle in for the night, our spacious guest rooms feature standard amenities such as flat-screen TVs, coffee makers, hair dryers, irons and ironing boards. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket – because we know how much you value a good night’s sleep. Get your money’s worth at the Quality Inn. This Rutland, VT hotel offers the best hotel rates and the best amenities, too, so you can focus on the people and travel memories that really matter. Book now! ... more less
- Reservation Options:
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- Also Known As:
- Ramada Limited Of Rutland Hotel Rutland
- Ramada Limited Rutland
- Ramada Rutland
- Rutland Ramada