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“Spacious room for a good price”

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Holiday Inn Rutland-Killington Area
Ranked #4 of 12 Hotels in Rutland
Reviewed May 28, 2013

Our only complaint was the bed was not as firm as we would have liked. If all the mattresses are like the one we had, they need upgrading. Otherwise the room was very nice, large and clean, and the price was one of the best in the area.

  • Stayed: May 2013, traveled as a couple
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1  Thank Shar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hivermont, Guest Relations Manager at Holiday Inn Rutland-Killington Area, responded to this reviewResponded May 30, 2013

Dear Shar C

Thank you for taking the time and reviewing us.While we greatly appreciate your positive words we regret that our matress in your particular room did not live upto your expectation.We have to cater to a variety of traveller preferences and do have some rooms that have firmer matresses.When you do stay with us again please request a firm matress and we will make it happen for you.
Thank you again for your honest review.

Sincerely
Hotel Guest Relations.

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330 - 336 of 489 reviews

Reviewed May 19, 2013

It's a Holiday Inn, not a 5 star luxury resort, but for the price of the rooms, this hotel is great. Our room was 91$ in May (off ski season). The room was clean, the two beds were comfortable, and this included access to a sauna, two indoor hot tubs, and an indoor heated pool. The pool is right next to the bar and restaurant. The food at the restaurant was also great! Highly recommended for those traveling through on a budget.

Stayed: May 2013, traveled with family
1  Thank counterweight7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hivermont, General Manager at Holiday Inn Rutland-Killington Area, responded to this reviewResponded May 22, 2013

Dear tommyjcarpenter

We appreciate your feedback, At Holiday Inn we offer many amenities and hold the edge over our compset for being Rutland area's only full service hotel.
We greatly appreciate your patronage and hope to be able to serve you again in the near future.

Sincerely

U D
GM

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Reviewed May 9, 2013

It was a great weekend for our members. Check-in went very well, the front desk people did a wonderful job. The catering staff were wonderful...very helpful! Caryn always is so helpful and is so easy to work with. If I had any complaint it would be the room cleaners, not enough towels left, and the dirty towels not picked up. But overall a very good weekend!

Jndy Jones
VT TOPS Coordinator

Stayed: May 2013, traveled on business
Review collected in partnership with this hotel
Thank Greatnana1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hivermont, Public Relations Manager at Holiday Inn Rutland-Killington Area, responded to this reviewResponded May 11, 2013

Dear Greatnana1

We appreciate your feedback and thank you for your kind words about our staff.From your review we will put certain housekeeping practices in place that will make it a much better experience for you on your return visit. We appreciate your patronage.

Sincerely

Hotel Guest Relation.

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Reviewed May 8, 2013

In selecting hotels to consider staying one night in the area, this hotel looked like it would be the best full service hotel. The Manager's Reception was a welcome surprise, if you like sampling local wines.

The room was adequate, on the first floor away from the pool and lobby. The bath was cramped and awkwardly laid out, the sink basin tiny.

The worst experience in this hotel was the overpriced and very limited breakfast buffet. Hot offerings where just toast and bagels. Coffee horrid. The hostess sat you at a table and did nothing else but present the check with the gratuity already filled in, way too much, and for what. All for service on plastic? Don't bother with breakfast and go elsewhere, Rutland will certainly have other decent places to have a real Vermont breakfast at a decent price on offer.

Room Tip: Stay away from the lobby and pool.
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  • Stayed: May 2013, traveled on business
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Thank AviatorDC7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hivermont, Public Relations Manager at Holiday Inn Rutland-Killington Area, responded to this reviewResponded May 11, 2013

Dear AviatorDC7,

First thank you for taking the time and reviewing us.While we enjoy a lot of positive comments and take pride in our establishment, we regret not living up to your expectations. Every comment for us is a learning experience and is a way of making us better at meeting your needs. Please visit us again sometime so that you will a see much better breakfast option along with better service in the dining room.

Sincerely

Hotel Guest Relations.

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Reviewed May 6, 2013

Holiday Inn, 476 Holiday Drive (US Route 7 South), Rutland, VT 05701 is the place to stay when visiting Rutland, Killington, and nearby locations. It is a friendly, comfortable hotel with very clean rooms and friendly staff, and the price is right. If you are lucky enough to catch the Managers Happy Hour which is on a different day each week, you will get fresh fruits, Cheeses, hot hor d'oeuvres, and quality red and white wines at no cost. They have a restaurant with a good menu and reasonable prices. The breakfast buffet is excellent and may be included in the cost of the room depending on the plan you select. It also offers free Wi Fi. Try this hotel and I am sure you will return again and again if you visit Rutland/Killington frequently

Room Tip: If you travel the New York State Thruway, Interstate 87, pick up a free hotel travel booklet. You wi...
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  • Stayed: May 2013, traveled with family
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Thank JSZing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hivermont, Guest Relations Manager at Holiday Inn Rutland-Killington Area, responded to this reviewResponded May 8, 2013

Dear JSZing

Thank You for reviewing us and we greatly appreciate your positive feedback.
We strive for your utmost satisfaction and our entire staff is trained to go over and beyond to make your stay enjoyable.We hope to be able to serve you again sometime in the very near future.

Sincerely

Hotel Guest Relations.

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Reviewed April 27, 2013

Booked as an award stay using Priority Club points. Received my requested room type and while not required, as a PC member was given free buffet breakfast for 2 every day, code for free daily WIFI, and daily newspaper.

So, this is one of the farthest hotels in Rutland from the Ski Resort, but that is relative and just means a couple of extra minutes. This is in the back of the strip mall behind a Taco Bell, Grocery Store, and next to a Hampton Inn. It has a very 70's/80's conference hotel feel to it. Probably reinforced by the 2 busloads of school kids/ UK tourists who were there at the same time.

Good
- Excellent Priority Club Member Treatment
- Room was in decent shape for 3-star hotel
- Flat screen TV
- In room microwave, refrigerator, and coffee maker with coffee
- Decent bathroom toiletries (slightly upscale)
- Shower drained and consistently hot
- Comfortable Bed
- Nice large indoor pool and whirlpool
- Decent buffet breakfast (wouldn't pay $10 for it though - go across the street to Friendly's or Denny's or McDonalds)

Concerns
- While the room was clean for the rest of our stay, there was a previously used soap bar in the shower.
- Kind of long walk from main entrance to some of the back building rooms.
- Indoor pool was kind of lukewarm and surprisingly busy all the time
- Hair dryer was missing from room, but they promptly delivered replacement without question
- Rooms are kind of thin-walled, so it was pretty noisy our first few nights
- Window-unit air-conditioning / heater unit which was a little loud and not very effective

OVERALL
For a 3-star hotel, I was very satisfied and would stay here again as long as they are priced as a 3-star property. Great treatment of Priority Club, which was appreciated.

  • Stayed: April 2013, traveled with family
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Thank usflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hivermont, Public Relations Manager at Holiday Inn Rutland-Killington Area, responded to this reviewResponded April 29, 2013

Dear usflyer,

First Thank You for this review and honest opinion.We appreciate your association with the IHG brand and thank you for being a valued Priority Club member.
While we appreciate all the Good things mentioned in your review , we have taken your concerns very seriously and have addresed them to the best of our ability.Pool temp is now in the upper 80's,we are upgrading our window A/C units to more energy eficient and quieter models.We apologize that there was a housekeeping glitch,however this has been adressed with the concerned department head.
We Thank You again for being a loyal Priority Club member and hope to see you on a return visit so that we may have the pleasure of assisting you time and again.

Sincerely,

Hotel Guest Relations.

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Reviewed April 10, 2013

The building has a motel feel to it and my room definitely needed some renovations. The halls and room had a strong moldy smell...the carpets were dirty...the bathroom had mold on the walls...and the couch even had cobwebs in the the corners of the cushion...

Other than the extremely friendly staff and average breakfast buffet, I would not consider the facility having Holiday Inn standards.

Unfortunately I will not be staying at this location again.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
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1  Thank XioA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hivermont, Guest Relations Manager at Holiday Inn Rutland-Killington Area, responded to this reviewResponded April 12, 2013

Dear xi0A,

Thank You for taking the time and bringing your concerns to us.While we are at your service 24 hrs to resolve any issues that may arise during your stay, we regret that we have fallen short of your expectation.We have addressed the problems mentioned in your review so that your experience is a memorable one next time around.

Holiday Inn
Guest Relations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Rutland-Killington Area

Address: 476 Holiday Drive, US Route 7 South, Rutland, VT 05701-4887
Phone Number:
Location: United States > Vermont > Rutland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 12 Hotels in Rutland
Price Range: $110 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Rutland-Killington Area 3*
Number of rooms: 151
Official Description (provided by the hotel):
Ideally situated in the heart of Vermont, the Holiday Inn Rutland/Killington is centrally located with easy, scenic access to Vermont's many historical, cultural, shopping and recreational attractions. Our hotel and its friendly, experienced staff consistently earn the area's highest ratings for facilities and guest service. Winner of Rutland Herald's "Reader's Choice" favorite full service hotel, the Holiday Inn Rutland/Killington offers more facilities, services and amenities under one roof than any other local hotel. Plus convenient access to three of the east's best skiing and riding mountains, including Killington, Okemo and Pico. Here in Rutland, we offer the most complete hotel facilities and services in the region, all served up with that good old-fashioned country hospitality that makes you feel right at home. From a warm welcome to assistance with planning itineraries, we’re at your service 24 hours a day. Furthermore, the Holiday Inn Rutland/Killington offers you resort amenities like an indoor heated pool, whirlpools, fitness center, restaurant, lounge and conference center - to make your stay ideal. Whatever draws you to visit Vermont - a piece of history, a slice of Americana or a taste of the great outdoors, we invite you to sample the flavor of the region, with the Holiday Inn Rutland/Killington. ... more   less 
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Also Known As:
Holiday Inn Rutland/Killington Hotel Rutland
Rutland Holiday Inn

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