I booked this hotel as a waypoint to bring my daughter to summer camp in VT. On the morning of our departure, I went for a run and left my daughter in the room, sleeping. I made sure to put the DO NOT DISTURB sign on the door.
When I came back my daughter was visibly disturbed because someone had entered the room while I was away, waking her up and scaring the daylights out of her. I asked the housekeeper and it appears that the housekeeping supervisor, Rhonda, went into the room despite the DO NOT DISTURB sign on the door and despite the fact that it was only 10.30am, which is before the 11am checkout time. Incidentally, I had asked for, and gotten, a noon checkout time anyway.
I travel a lot, and I can't say that I've ever had a housekeeper disregard the a DND sign before checkout. My daughter freaked out when she woke up and didn't recognize her surroundings and found some strange woman in the room. Given the other reviews about the rude front desk clerk, I guess this hotel doesn't have very professional management.
Given that there are LOADS of little hotels withing a half mile of this one, I'm going to stay elsewhere when I visit at mid term and go to pick her up from camp.
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- Also Known As:
- Comfort Inn Trolley Square Hotel Rutland
- Comfort Inn Rutland
- Rutland Comfort Inn