After reading the reviews on tripadvisor (especially the management rebuttal to the laundry situation), the two of us decided to give this inn a go. We are really glad that we did. Management bent over backwards to make our stay truly comfortable.
We mentioned that we were going to tour the Ben and Jerry's plant. Management popped up and gave us a couple of passes. Truly above and beyond expectations.
The room was super comfy, with well-appointed furniture. Common areas were spotless and had a superb Victorian charm. Please do not take the low quantity of reviews as a negative. There are many old and new loyal customers, many of which may not be a tech savvy as they could be. All in all, a absolutely wonderful experience!!