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“Excellent value and service”
Review of Ladd Brook Inn

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Ladd Brook Inn
Ranked #1 of 1 Hotels in Pownal
Haverhill, Massachusetts
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent value and service”
Reviewed April 15, 2012

This inn was comfortable and neat. The beds were very comfortable and the ammenties including the contenntial breakfast were pretty good. I looked at several places in the area as we were going to a wedding. The first thing that I liked was the price $59.00 for a queen sized bed. The woman Janet that checked us in was very welcoming and helpful with questions about the area. We slept soundly and when asked for a few more pillows were given them. My mom forgot a blazer at her house and the woman offered to lend my mother one of hers. We declined but that is going above and beyond hospitality. The next morning we took showers and the water was hot. It felt great and the water pressure was excellent. We went over for the conntential breakfast. Homemade blueberry muffins were delicious. We sat there for awhile and Janet again was there and as nice as she was the night before. If you ever find yourself in the Adams/No, Adams area, it is about a 25 min. drive and well worth it.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mlforzese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 reviews from our community

Traveler rating
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    17
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Westminster, California
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 12, 2011

While this place was basically clean, it left much to be desired. It is in desperate need of updating. We had a king size bed with mis-matched and scratchy sheets. On closer inspection the second night, i noticed that the top sheet was a queen size sheet. No wonder the bed seemed short-sheeted! The towels in the bathroom were worn extremely thin. The lock on the front door was so tempermental that we got locked inside more than once. This place was overpriced and i would not stay here again. Supposedly there was free wi-fi, but we could not get it to work in our room.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank katiebc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestvalueinnpownal_w, Manager at Ladd Brook Inn, responded to this review, October 24, 2011
Dear katie bc,

Thank you for sharing a review about our motel. I apologize for any inconvenience encountered during your stay. Regarding the linens-we have an off-site linen company which provides us with full service linen cleaning and daily replacement. Due to our property having brick walls, the signal can be difficult to reach some of our guest rooms. We are speaking with our local ISP and entertaining the possibility of adding additional routers in the near future. We hope these corrective measures will improve the overall guest experience.

Regards,
Amar-Manager
Americas Best Value Inn-Pownal, VT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Pownal hotels

London, United Kingdom
2 reviews
Reviewed July 6, 2011

This motel was recommended by a friend and we could not be happier with the recommendation! The queen size bed and the large whirlpool Jacuzzi were perfect. We enjoyed the free breakfast each morning...muffins, bagels, juices and coffee were just enough to start our day. At first glance, it was not exactly what we had in mind. However, since we made our plans at the last minute during the high season and were therefore limited in places to choose from, we went ahead and booked it. The room was exceptionally clean.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Robin563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestvalueinnpownal_w, Manager at Ladd Brook Inn, responded to this review, October 24, 2011
Dear Robin 563,

Thank you for taking the time out of your busy schedule to share a review about our motel. I am please to hear that you enjoyed your stay with us. As with any business,word of mouth is the most effective advertising. We hope to see you again or at another one of our Americas Best Value Inns located across the Country.

Sincerely,
Amar-Manager
Americas Best Value Inn-Pownal, VT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 21, 2011

I stayed at this place second time around. Had a wonderful stay in April 2011 after dropping off my daughter late one evening at Williams. The room was very comfortable, clean and maintained.

  • Stayed April 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank samjones311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestvalueinnpownal_w, Manager at Ladd Brook Inn, responded to this review, October 24, 2011
Dear Samjones311,

Thank you for sharing your comments with us. I am glad to hear that you enjoyed your stay with us. You are a valued customer and we look forward to seeing you again in the near future.


Sincerely,
Amar-Manager
Americas Best Value Inn-Pownal, VT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Massachusetts
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 15, 2011

First - I booked through Orbitz and the hotel charged me again when I arrived. I ended up paying twice for one night stay. Actually - it wasn't even one night because there was no heat in the room. The temperature was 5 degrees outside and NO HEAT. There was no one in the office to answer the phone so at 11pm we had to pack up and go to a real hotel in Bennington, Vt.

You might think like we did that it is only one night, we'll only sleep here, how bad can it be? IT IS BAD AVOID THIS PLACE!!

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sarasvati2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestvalueinnpownal_w, Manager at Ladd Brook Inn, responded to this review, October 24, 2011
Dear sarasvati 2,

Thank you for sharing your comments regarding our hotel. I apologize for the apparent double charge to your credit card. All claims will be investigated further and are taken seriously. Please contact me directly so that I can find out more information regarding your stay.


Sincerely,
Amar-Manager
Americas Best Value Inn-Pownal, VT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 22, 2010

Great value rooms,Clean rooms, Friendly staff made my stay comfortable

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KarenPalmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestvalueinnpownal_w, Manager at Ladd Brook Inn, responded to this review, October 24, 2011
Dear KarenPalmer,

Thank you for sharing a review our review about our motel. I am pleased to hear that you enjoyed our clean rooms and friendly staff. We look forward to seeing you again or at another one of our Americas Best Value Inns located across the Country.


Regards,
Amar-Manager
Americas Best Value Inn-Pownal, VT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 19, 2010

I stayed with my husband and 18 month old son from 1st september till 11th september 2010. Firstly, it was the best deal i could get in that area @ $79 per night.
Secondly, They served excellent continental breakfast with a varied variety.
Thridly,The staff was fantastic and was ready to help with everything that I needed for the baby.
Then, The room was soo spacious....It kept my baby very very happy as he had a huge space to move around.
We stayed in room 114 and they seem to have just renovated it....Everything was gr8.

The bathrooms were the best part. They were fully functional and had heated water all through.

Lastly, I would strongly recommend this motel to everyone travelling with family as it is very light on your pocket and the staff is just superb.......The rooms r very very spacious and just soooo clean....

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nehasingla20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestvalueinnpownal_w, Manager at Ladd Brook Inn, responded to this review, October 24, 2011
Dear nehasingla20,

Thank you for sharing a review about our motel. I am pleased to hear that you enjoyed our friendly staff and continental breakfast. Should you ever come back to the area, we look forward to having you stay with us again.



Sincerely,
Amar-Manager
Americas Best Value Inn-Pownal, VT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ladd Brook Inn

Property: Ladd Brook Inn
Address: 5939 Route 7, Pownal, VT 05261-4412 (Formerly Americas Best Value Inn )
Location: United States > Vermont > Green Mountains > Pownal
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Pownal
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ladd Brook Inn 2*
Number of rooms: 28
Official Description (provided by the hotel):
Quaint, country style inn nestled between the Taconic and Green Mountains. At Americas Best Value Inn Pownal/Williamstown, your comfort and convenience come first with us. We offer a park-like setting for you to enjoy the spectacular view of the Taconic Mountains and Pownal Valley. Each of our spotless air-conditioned rooms has been furnished with Vermont's own Ethan Allen furniture. Every room has a telephone and cable television. Typically you will find us chatting with guests or in the dining area where we serve our complimentary continental breakfast. We're at the edge of town, close to all area attractions, and we have the peaceful country setting and friendly hospitality you're looking for. We hope you'll stay with us and give us the opportunity to make your visit relaxing and enjoyable. ... more   less 
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