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“Pricey but good food”
3 of 5 bubbles Review of Gringo Jack's

Gringo Jack's
Ranked #23 of 59 Restaurants in Manchester
Price range: $10 - $20
Cuisines: Mexican, Southwestern
More restaurant details
Restaurant details
Good for: Large groups, Kids, Special occasions, Bar scene, Families with children
Dining options: Lunch, Late Night, Dinner, Full Bar, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Pricey but good food”
3 of 5 bubbles Reviewed January 21, 2014

The food was great, but it was hard for our party of five to get over the high high high prices for what we had. The bartender was pretty unprofessional as well, but we only sat there waiting for our table and all were happy to get away from him.There is much better Mexican restaurant ion Bennington.

Visited November 2013
Helpful?
Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GringoJacks, Manager at Gringo Jack's, responded to this review, February 17, 2014
We're glad you liked our food so much, but sorry you caught us on an off night. Please try us again, to give us the opportunity to do better!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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449 reviews from our community

Visitor rating
    143
    156
    90
    39
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Binghamton, New York
Level Contributor
133 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Good tex-mex”
4 of 5 bubbles Reviewed January 4, 2014

Came here after seeing it in magazine that said it was affordable. Chips and salsa were really good and since my husband and I were looking for something on the cheaper side we got burgers. They were good, nothing amazing. Service was great and we liked the atmosphere, but maybe should have tried something else.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank kimberly215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GringoJacks, Manager at Gringo Jack's, responded to this review, February 17, 2014
Thank you - please come back and sample some other things on our menu!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carmel, New York
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“BAD EXPERIENCE~STAFF & SERVICE NEED HELP”
1 of 5 bubbles Reviewed January 3, 2014

After reading great reviews - 2 weeks prior to our trip I made reservations for 11-adults for dinner. We were greeted by 2 young girls that were noticeably flustered. You could see they were overbooked, squeezing people in and put us in a table at the bar. The service was terrible. It was as is we were 3 separate tables, drinks appetizers came out few at at time, she serve 3 apps, then went over to take an order from another table! Our family and friends were raised that you don't' start eating until all were all the table were served-so 1/2 of us our meal was cold. Then there was the MOLD on the corn muffin- waitress said it was sitting on cold slaw- not on either entree had cold slaw. Then 2 of us got tacos that had fresh avocado on them- Both of our tacos when opened had black - bad avocados. 1 dinner didn't eat a bite- the waitress never really checked on us, when the plate went back untouched- didn't even ask.
This place seemed to be run by kids. There was no one with authority over seeing and it showed.In fact there were busy , not working walking in and out of the kitchen drinking from paper cups. While we waited for dessert- which yes, also came out in drips and drabs… the "hostess" was sitting at the bar eating & drinking. Very unprofessional. I get relaxed but this place was not cool. The cost of this meal was way too much as well. We spent a few dollars more the night before at Ye Olde Taverne, just next door and had a 5 STAR experience!
I will close with this- while some of the food was good- 2 of put diners were up all night sick to their stomach.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank RachelnCraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GringoJacks, Manager at Gringo Jack's, responded to this review, February 17, 2014
We are SO SORRY to hear you had such a poor dining experience here. And appreciate your taking the time to post a review, as it helps us to improve when we're made aware of problems.

We do want to assure you, though, that we take food safety extremely seriously; we temperature-check our food constantly, we make the corn muffins daily, and we're always doing our best to ensure our food is fresh fresh fresh!

Our bartenders are usually enjoyed and known by name to our guests and regulars - so we indeed must have been having a bad night, we're so sorry.

We are taking your review to heart, and will be addressing each of your points - so please, come back and try us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“great food, great service by Sarah”
5 of 5 bubbles Reviewed January 2, 2014

we 2 families on a skiing trip and needed a resto that could seat 9 people on a short notice. eventhough they were fully committed, they made all the efforts to accomodate us. we went and had an amazing meal.
the fajitas are to die for they are so tasty.
the guac was amazing.
the burgers were awesome and so was the meals for the kids.
our server Sarah was on target with the drink selection/
overall a top resto for great meal and great service.
be sure to go there if you are visiting vermont

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank vicp100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GringoJacks, Manager at Gringo Jack's, responded to this review, February 17, 2014
Oh thank you, so much! And we love Sarah too :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Great food and service”
4 of 5 bubbles Reviewed December 29, 2013

Great food, great service. Accommodating and friendly staff. All food was well prepared, fresh, and in good proportions.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Justin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GringoJacks, Manager at Gringo Jack's, responded to this review, February 17, 2014
Yay, thank you so much for taking the time to review us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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